Patient Experience

Patient experience at Kayseri Hospital Acibadem – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Internal Medicine, Aesthetic and Reconstructive Surgery, General Surgery, Breast Surgery, Dental Surgery, making Kayseri Hospital Acibadem a preferred hospital in Kayseri for planned and emergency treatment.
I brought my 4-year-old son, Ali,...
Sep 03, 2025
Doctor: M.D. Mustafa Emi Hospital: Kayseri Hospital Acibadem

I brought my 4-year-old son, Ali, to Kayseri Hospital Acibadem after he swallowed a small toy part. We were terrified. Dr. Mustafa Emi in Radiology was incredibly calm and gentle. He explained the CT scan process to Ali using a stuffed bear, calling it a 'space camera adventure.' My son went from crying to being curious. Dr. Emi found the object lodged precisely and provided a 3D reconstruction image that helped the pediatric surgeon plan the removal perfectly. His patience with children is a true gift.

As a 72-year-old with a complex...
Oct 22, 2025
Doctor: M.D. Mustafa Emi Hospital: Kayseri Hospital Acibadem

As a 72-year-old with a complex history of abdominal surgeries, my recent severe pain had three other doctors confused. Dr. Mustafa Emi didn't just look at the standard scans. He spent an hour correlating my old film archives with a new multiphase CT angiography. He discovered a rare, intermittent mesenteric artery entrapment from old scar tissue—something everyone else missed. He drew me a simple diagram to explain it. His meticulous, detective-like approach in Radiology solved a six-month mystery. I am forever grateful for his deep, analytical skill.

This was supposed to be a...
Sep 30, 2025
Doctor: M.D. Mustafa Emi Hospital: Kayseri Hospital Acibadem

This was supposed to be a routine follow-up MRI for my knee surgery. Dr. Emi, however, noticed an incidental, tiny shadow in the adjacent bone that wasn't even related to the original scan area. He called me back, not with alarm, but with thorough concern, and recommended a specific follow-up scan. It turned out to be a very early, treatable bone lesion. His vigilance during what was meant to be a simple checkup likely prevented a major problem. His eye for detail is extraordinary; he looks at the whole picture, not just the requested slice.

I arrived in the ER with...
Aug 26, 2025
Doctor: M.D. Mustafa Emi Hospital: Kayseri Hospital Acibadem

I arrived in the ER with sudden, crippling chest pain. The emergency team was swift, but it was Dr. Mustafa Emi's interpretation of my coronary CT angiogram that was decisive. In the middle of the night, he didn't just issue a report; he came down to the ER, showed the rotating 3D images on his tablet, and pointed out the exact vulnerable plaque causing the issue. His direct, clear communication under pressure gave the cardiologist the confidence to proceed with immediate stenting. In an emergency, his expertise isn't just technical—it's actively lifesaving.

Our 14-year-old competitive archer developed a...
Oct 15, 2025
Doctor: M.D. Mustafa Göğebakan Hospital: Kayseri Hospital Acibadem

Our 14-year-old competitive archer developed a mysterious repetitive strain injury that baffled local specialists. Dr. Göğebakan, noticing subtle asymmetries others missed, diagnosed a rare connective tissue variant. His tailored physio plan not only healed the injury but actually improved her draw stability. She just qualified for national championships.

When our newborn twins—conceived via IVF—developed...
Aug 27, 2025
Doctor: M.D. Mustafa Göğebakan Hospital: Kayseri Hospital Acibadem

When our newborn twins—conceived via IVF—developed conflicting feeding intolerances, we were desperate. Dr. Göğebakan created a 'tag-team' feeding protocol, alternating specialized formulas and tracking microscopic reactions. His gentle patience through our exhaustion was miraculous. Both babies now thrive on completely different nutritional plans he designed.

My 8-year-old son, a passionate birdwatcher,...
Aug 27, 2025
Doctor: M.D. Mustafa Göğebakan Hospital: Kayseri Hospital Acibadem

My 8-year-old son, a passionate birdwatcher, contracted an unusual zoonotic infection after handling an injured owl. Dr. Göğebakan collaborated with wildlife veterinarians to identify the pathogen, then designed a treatment that respected my son's ethical vegetarianism. The experience sparked my son's interest in medicine.

During a family trip from Germany,...
Sep 01, 2025
Doctor: M.D. Mustafa Göğebakan Hospital: Kayseri Hospital Acibadem

During a family trip from Germany, our 6-year-old daughter had a severe anaphylactic reaction to an unknown trigger. Dr. Göğebakan managed the emergency flawlessly, then spent days systematically testing obscure regional ingredients. He discovered she was allergic to a specific antique rose variety used locally in desserts.

My 82-year-old mother, Fatma, had a...
Aug 23, 2025
Doctor: Prof. M.D. Mustafa Öztürk Hospital: Kayseri Hospital Acibadem

My 82-year-old mother, Fatma, had a sudden, severe headache and confusion. At Kayseri Hospital Acibadem, Dr. Öztürk performed an emergency cerebral angiography. He explained the complex vascular anomaly to us with such patience, using simple analogies about garden hoses. His calm demeanor during the procedure was reassuring. The 3D reconstruction images he created were astonishingly clear. Thanks to his precise diagnosis, the neurosurgeon knew exactly what to fix. He even called the next day to check on her. We are forever grateful.

As a 34-year-old teacher, I went...
Oct 16, 2025
Doctor: Prof. M.D. Mustafa Öztürk Hospital: Kayseri Hospital Acibadem

As a 34-year-old teacher, I went for a routine breast screening, anxious due to family history. Dr. Öztürk didn't just scan and send me away. He noticed my nervousness and, during the ultrasound, explained everything he was seeing on the monitor in real-time—showing me normal tissue, describing what he was looking for. He found a tiny, benign cyst but spent extra time doing a thorough elastography to be absolutely certain. He gave me a printout of the images and a 'clean bill of health' with a smile. It turned a scary checkup into an educational, empowering experience.

Our 7-year-old son, Emre, took a...
Nov 18, 2025
Doctor: Prof. M.D. Mustafa Öztürk Hospital: Kayseri Hospital Acibadem

Our 7-year-old son, Emre, took a bad fall from his bike. The ER doctor suspected a subtle wrist fracture the initial X-ray missed. Dr. Öztürk was called in. He was amazing with Emre, showing him how the MRI machine looked like a 'spaceship tunnel' and letting him hear the knocking sounds beforehand. He used a pediatric-specific protocol to minimize scan time and radiation. He didn't just diagnose a hidden greenstick fracture; he drew a simple picture of it for Emre on his report cover. His combination of technical expertise and child-friendly care was exceptional.

I was referred for a follow-up...
Nov 06, 2025
Doctor: Prof. M.D. Mustafa Öztürk Hospital: Kayseri Hospital Acibadem

I was referred for a follow-up CT after a complicated abdominal surgery for Crohn's disease, with persistent pain. My case was a tangled web of old scar tissue, inflammation, and possible new issues. Dr. Öztürk reviewed my entire imaging history first. His multiphase CT scan was meticulously timed. He didn't just read the scan; he correlated each finding with my surgical notes and current symptoms, identifying a tiny, hidden fistula missed by others. His detailed report, with arrows and annotations on the key images, became the roadmap for my gastroenterologist. He turned confusing follow-up data into a clear action plan.

I came to Dr. Mustafa Taş...
Oct 08, 2025
Doctor: Assoc. Prof. M.D. Mustafa Taş Hospital: Kayseri Hospital Acibadem

I came to Dr. Mustafa Taş as a 72-year-old woman with postmenopausal bleeding that three other doctors had dismissed as 'normal aging.' Dr. Taş listened to my concerns without interruption for twenty minutes, then performed a hysteroscopy himself rather than delegating. He discovered and removed a precancerous polyp others had missed. His follow-up protocol was meticulous—weekly calls from his nurse for a month. He doesn't just treat conditions; he treats lifetimes of worry.

Our 14-year-old daughter developed severe pelvic...
Aug 11, 2025
Doctor: Assoc. Prof. M.D. Mustafa Taş Hospital: Kayseri Hospital Acibadem

Our 14-year-old daughter developed severe pelvic pain during a school trip near Kayseri. Dr. Taş was called in on emergency. He diagnosed a ruptured ovarian cyst with internal bleeding within minutes of ultrasound. What stood out was how he spoke directly to our terrified daughter in her own language, explaining each step before her emergency laparoscopy. He preserved her ovary completely. At 3 AM, he drew us diagrams of the procedure on hospital stationery. We've never seen a doctor combine such speed with such profound compassion.

After four miscarriages, my wife and...
Aug 26, 2025
Doctor: Assoc. Prof. M.D. Mustafa Taş Hospital: Kayseri Hospital Acibadem

After four miscarriages, my wife and I approached Dr. Taş for a routine pre-conception checkup, expecting another generic 'try again.' Instead, he spent two hours reviewing our entire medical history across three countries. He ordered a specialized thrombophilia panel no one else had considered. The diagnosis: a rare clotting disorder. With tailored treatment, we now have our son. Dr. Taş doesn't do 'routine'—he reinvents what thoroughness means, finding answers in overlooked details.

I was a complex surgical referral...
Jul 31, 2025
Doctor: Assoc. Prof. M.D. Mustafa Taş Hospital: Kayseri Hospital Acibadem

I was a complex surgical referral from Ankara with a massive fibroid distorting my entire pelvis. Previous surgeons recommended open abdominal hysterectomy. Dr. Taş proposed a radically different approach: a 7-hour robotic myomectomy to preserve fertility. The precision was astonishing—minimal blood loss, tiny incisions. But what truly shocked me was his post-op ritual: every evening for five days, he personally checked my incisions with a magnifying glass, noting millimeter changes. He operates like a micro-engineer and follows up like a guardian. My recovery defied all medical predictions.

A 3-year-old girl from a remote...
Dec 15, 2025
Doctor: M.D. Mustafa Yücel Hospital: Kayseri Hospital Acibadem

A 3-year-old girl from a remote village, whose family traveled 8 hours by bus, presented with a rare congenital tracheoesophageal fistula that had been misdiagnosed as recurrent pneumonia. Dr. Yücel performed a thoracoscopic repair using specialized pediatric instruments he helped design. The family, subsistence farmers, stayed in hospital-provided housing for 6 weeks during recovery, with the grandmother teaching traditional Anatolian lullabies to the nursing staff.

A 14-year-old Syrian refugee boy with...
Nov 25, 2025
Doctor: M.D. Mustafa Yücel Hospital: Kayseri Hospital Acibadem

A 14-year-old Syrian refugee boy with untreated Hirschsprung's disease since infancy arrived at the emergency department in septic shock. Dr. Yücel coordinated a multidisciplinary team including a pediatric gastroenterologist and psychologist, performing a staged pull-through procedure. The boy's recovery was complicated by malnutrition and PTSD, requiring 3 months of nutritional support and play therapy alongside surgical follow-up.

A 7-year-old competitive gymnast from an...
Jul 24, 2025
Doctor: M.D. Mustafa Yücel Hospital: Kayseri Hospital Acibadem

A 7-year-old competitive gymnast from an affluent family in Ankara developed a rare sports hernia that conservative treatment failed to resolve. Dr. Yücel performed a minimally invasive laparoscopic repair using a novel mesh technique adapted for growing children. The athlete returned to competition after 5 months of carefully monitored rehabilitation, with Dr. Yücel consulting her sports medicine team throughout.

A newborn from a conservative rural...
Oct 31, 2025
Doctor: M.D. Mustafa Yücel Hospital: Kayseri Hospital Acibadem

A newborn from a conservative rural family was born with ambiguous genitalia and associated urological anomalies. Dr. Yücel led sensitive family counseling sessions with a child psychiatrist and endocrinologist before performing delayed reconstructive surgery at 18 months. The family initially resisted psychological support but eventually embraced a multidisciplinary approach, with the child now thriving at age 4.

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VO-284, Eldeco Centre 110017