Patient Experience

Patient experience at Kayseri Hospital Acibadem – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Internal Medicine, Aesthetic and Reconstructive Surgery, General Surgery, Breast Surgery, Dental Surgery, making Kayseri Hospital Acibadem a preferred hospital in Kayseri for planned and emergency treatment.
I was a complex case, a...
Dec 17, 2025
Doctor: Dr. Nazlıhan Bozdağ Hospital: Kayseri Hospital Acibadem

I was a complex case, a 58-year-old farmer with chronic back pain from years of heavy lifting, compounded by a recent tractor accident that left me with debilitating sciatica. Multiple doctors had offered only painkillers. Dr. Nazlıhan Bozdağ was different. She didn't just look at my MRI; she asked about my daily movements, my work posture, even how I got on the tractor. Her approach was holistic. She designed a rehabilitation program that combined targeted nerve blocks with a practical, farm-life-adapted physiotherapy regimen. She taught me micro-adjustments for lifting sacks. Within six weeks, I was back managing my land with manageable discomfort, not crippling pain. Her empathy for my livelihood was as healing as her medical skill.

Our 8-year-old son, Ali, developed a...
Aug 27, 2025
Doctor: Dr. Nazlıhan Bozdağ Hospital: Kayseri Hospital Acibadem

Our 8-year-old son, Ali, developed a mysterious limp after a mild playground fall. X-rays showed nothing, but he refused to run or play. We were terrified it was something psychological or worse. Dr. Bozdağ's clinic at Acibadem felt welcoming, not clinical. She got down on his level, spoke to him about his favorite cartoons, and turned the examination into a game about 'superhero joints.' She diagnosed a subtle hip alignment issue and inflammation that standard imaging missed. Her treatment was playful yet precise: gentle manual therapy he called 'magic touches' and simple exercises framed as 'superhero training.' She coordinated with his school PE teacher. His limp vanished in three weeks. She treated the child, not just the symptom.

As a 72-year-old with advanced osteoporosis...
Aug 12, 2025
Doctor: Dr. Nazlıhan Bozdağ Hospital: Kayseri Hospital Acibadem

As a 72-year-old with advanced osteoporosis and rheumatoid arthritis, I'd accepted a life of pain and limited mobility. A severe vertebral compression fracture sent me to the emergency department at Kayseri Hospital. Dr. Bozdağ was on call. This wasn't a routine checkup; it was an acute crisis. Her calm, decisive energy cut through my panic. She explained the option of a vertebroplasty not as a mere procedure, but as a first step back to independence. She managed my complex pain cocktail without over-sedation. Post-procedure, her follow-up was relentless in the best way. She personally oversaw my first cautious steps, adjusted my anti-resorptive therapy, and set up home-based rehab. She gave me back my kitchen, my garden. She turned an emergency into a new beginning.

I'm a 30-year-old software developer with...
Nov 11, 2025
Doctor: Dr. Nazlıhan Bozdağ Hospital: Kayseri Hospital Acibadem

I'm a 30-year-old software developer with chronic, burning wrist and forearm pain (RSI) that threatened my career. My visit was a scheduled consultation, but Dr. Bozdağ treated it with the urgency of an emergency. She performed a detailed ergonomic assessment, replicating my desk setup in her office. Her diagnosis went beyond 'tendinitis'; she identified specific faulty neural pathways and muscle imbalances from years of poor posture. Her prescription wasn't just rest. It was a revolutionary (for me) mix of shockwave therapy, neural gliding exercises, and strict ergonomic overhaul. She emailed me diagrams. She checked in via the patient portal. The pain, which I thought was a permanent career tax, faded by 80% in two months. She saved my profession with pragmatic, modern rehabilitation science.

A 28-year-old nomadic beekeeper from rural...
Nov 24, 2025
Doctor: M.D. Nejmıye Tunçay Hospital: Kayseri Hospital Acibadem

A 28-year-old nomadic beekeeper from rural Cappadocia presented with chronic headaches. Dr. Tunçay's MRI revealed a rare pineal gland cyst compressing the cerebral aqueduct. The patient's migratory lifestyle complicated follow-up, but Dr. Tunçay coordinated with mobile health units along his honey route. After minimally invasive endoscopic surgery guided by her precise imaging, he returned to his apiaries with only seasonal monitoring required.

A 72-year-old retired calligraphy master with...
Oct 13, 2025
Doctor: M.D. Nejmıye Tunçay Hospital: Kayseri Hospital Acibadem

A 72-year-old retired calligraphy master with severe Parkinson's tremor was scheduled for deep brain stimulation. Dr. Tunçay performed diffusion tensor imaging to map his white matter tracts with exceptional precision, avoiding areas critical for his fine motor memory of Arabic script. Post-procedure, his tremor reduced by 80% while he retained the delicate hand movements needed for his art, allowing him to teach again.

A 7-year-old Syrian refugee girl with...
Aug 20, 2025
Doctor: M.D. Nejmıye Tunçay Hospital: Kayseri Hospital Acibadem

A 7-year-old Syrian refugee girl with complex congenital heart disease arrived at the emergency department cyanotic. Dr. Tunçay conducted an urgent cardiac CT angiography that revealed a previously undiagnosed anomalous pulmonary venous return. Her rapid, detailed imaging allowed pediatric surgeons to perform corrective surgery within hours. The girl, whose family had lost all medical records during displacement, made a full recovery.

A 45-year-old female marathon runner and...
Nov 29, 2025
Doctor: M.D. Nejmıye Tunçay Hospital: Kayseri Hospital Acibadem

A 45-year-old female marathon runner and single mother of three developed unexplained exertional dyspnea. Standard tests were normal, but Dr. Tunçay's high-resolution chest CT showed early-stage pulmonary Langerhans cell histiocytosis. By catching it in its initial nodular phase, she enabled targeted treatment that preserved lung function. The patient gradually returned to running while managing her condition with inhaled therapy.

My 82-year-old mother, who has advanced...
Sep 07, 2025
Doctor: Prof. M.D. Nergiz Hüseyinoğlu Hospital: Kayseri Hospital Acibadem

My 82-year-old mother, who has advanced Parkinson's, was experiencing severe tremors that made eating impossible. Other neurologists had essentially given up, saying it was just progression. Dr. Nergiz Hüseyinoğlu approached it like a detective. She noticed a subtle pattern in the tremor timing unrelated to medication cycles. She ordered a specific type of MRI not typically used for Parkinson's, which revealed a tiny, previously undetected vascular issue compressing a pathway. A carefully calibrated, low-dose additional medication—something not standard for Parkinson's—reduced the tremor by 70% within days. It wasn't a cure, but it gave my mother her dignity back at the table. Dr. Hüseyinoğlu's willingness to look beyond the textbook diagnosis changed everything for us.

Our 7-year-old son started having what...
Sep 07, 2025
Doctor: Prof. M.D. Nergiz Hüseyinoğlu Hospital: Kayseri Hospital Acibadem

Our 7-year-old son started having what we thought were 'daydreaming' spells at school. His teacher mentioned he'd just stare for 10-15 seconds. Our pediatrician brushed it off. At Acibadem, Dr. Nergiz didn't just interview us; she engaged our son in a playful conversation about his favorite video games, watching his hands and eyes closely. She suspected absence seizures immediately. Instead of a standard EEG, she recommended a 24-hour ambulatory EEG so he could be at home, playing, to catch the events. The results confirmed it. Her explanation was so clear—using a 'traffic jam in the brain' analogy our son understood. She started him on a child-friendly medication syrup and coordinated with the school nurse herself. The spells stopped completely. She treated our fear, not just the condition.

I was admitted through the ER...
Aug 14, 2025
Doctor: Prof. M.D. Nergiz Hüseyinoğlu Hospital: Kayseri Hospital Acibadem

I was admitted through the ER at Kayseri Hospital with sudden, debilitating vertigo and violent vomiting—I couldn't stand or open my eyes. The ER doc thought it was labyrinthitis. Dr. Hüseyinoğlu was called for a consult. While I was helpless on the gurney, she performed a series of precise head-positioning maneuvers (the HINTS exam) right there, holding my head firmly but kindly. She calmly told the team, 'This is not the inner ear. This is a cerebellar stroke. We need perfusion imaging now.' Her rapid assessment and insistence likely saved me from significant disability. The MRI proved her right—a small but critical PICA stroke. Her direct, no-nonsense clarity in that crisis, followed by her meticulous planning of my anticoagulation and rehab, was the definition of expert emergency neurology.

As a 45-year-old software developer, I...
Dec 10, 2025
Doctor: Prof. M.D. Nergiz Hüseyinoğlu Hospital: Kayseri Hospital Acibadem

As a 45-year-old software developer, I came for a routine checkup for my managed migraine condition. It was just a follow-up. But Dr. Nergiz reviewed my headache diary and asked an unusual question: 'Have you noticed any change in your coding ability or problem-solving speed?' I had, but I blamed stress. She had me perform some simple cognitive tests in her office—drawing a clock, recalling a short list. She was concerned about 'cognitive fog' disproportionate to the migraine burden. She ordered a detailed neuropsychological assessment and a specific contrast MRI protocol. It revealed early signs of a rare inflammatory white matter disease, completely unrelated to the migraines, caught incredibly early. What was meant to be a 15-minute prescription refill turned into a life-changing early intervention because of her obsessive attention to a subtle, off-hand comment. She sees the patient, not just the chart.

My 82-year-old mother, Fatma, had a...
Nov 11, 2025
Doctor: Prof. M.D. Nevzat Özcan Hospital: Kayseri Hospital Acibadem

My 82-year-old mother, Fatma, had a terrifying episode of internal bleeding from a liver lesion. We rushed her to Kayseri Hospital Acibadem in the middle of the night. Dr. Nevzat Özcan was called in immediately. He explained the emergency embolization procedure to us with such calm clarity, despite the hour. He performed the minimally invasive intervention, stopping the bleed without major surgery. His bedside manner with my elderly, frightened mother was incredibly gentle and respectful. She was stable by morning and recovered at home within weeks. We are forever grateful for his swift, expert action that saved her life.

Our 7-year-old son, Emre, was diagnosed...
Sep 11, 2025
Doctor: Prof. M.D. Nevzat Özcan Hospital: Kayseri Hospital Acibadem

Our 7-year-old son, Emre, was diagnosed with a complex vascular malformation in his leg that was causing him pain and affecting his growth. After several consultations elsewhere, we were referred to Dr. Özcan. What impressed us most was how he connected with Emre, showing him pictures of the 'special camera' they would use and calling him a 'brave explorer'. The procedure to block the abnormal vessels was a success. At our 6-month follow-up, the malformation is significantly reduced and Emre is running without pain. Dr. Özcan's combination of world-class skill in pediatric interventional radiology and his genuine care for children is a rare gift.

I am a 45-year-old teacher who...
Oct 28, 2025
Doctor: Prof. M.D. Nevzat Özcan Hospital: Kayseri Hospital Acibadem

I am a 45-year-old teacher who went in for what I thought was a routine check-up for uterine fibroids. Dr. Nevzat Özcan reviewed my MRI and identified a suspicious focal lesion in my kidney that others had overlooked. He recommended a targeted biopsy using image guidance. The precision of his work was astounding—minimal discomfort and a definitive diagnosis (thankfully benign!). This wasn't just a procedure; it was a masterclass in thorough, preventative medicine. His meticulous attention to detail in a 'routine' scan turned a potential future crisis into peace of mind. I trust him implicitly.

Following a major car accident, I...
Jul 18, 2025
Doctor: Prof. M.D. Nevzat Özcan Hospital: Kayseri Hospital Acibadem

Following a major car accident, I was admitted with multiple pelvic fractures and life-threatening arterial bleeding. The trauma team stabilized me, but the real turning point was when Dr. Özcan took me to the angio suite. In a state-of-the-art procedure, he navigated catheters through my vessels, located the precise source of the bleed, and sealed it with coils and embolic agents—all through a tiny puncture in my groin. This avoided a massive, high-risk open surgery. My recovery in the ICU was closely monitored by him. His technical prowess in high-stakes interventional radiology is nothing short of heroic. He doesn't just read images; he uses them to perform miracles inside the body.

As a 72-year-old with sudden complete...
Aug 05, 2025
Doctor: M.D. Nurcan Göğebakan Hospital: Kayseri Hospital Acibadem

As a 72-year-old with sudden complete hearing loss in my right ear, I arrived at Kayseri Hospital in panic thinking I was having a stroke. Dr. Göğebakan met me in the emergency ENT department at 10 PM. Within minutes, she administered intratympanic steroid injections right there in the exam room—she explained this was a 'golden hour' situation for hearing recovery. What impressed me wasn't just her technical skill with the needle (which was painless), but how she held my hand during the procedure and called my daughter to explain everything in simple terms. My hearing returned to 80% within 48 hours. She turned what felt like an ending into a treatable event.

Dr. dr Ömer Kayakıran provided exceptional...
Sep 26, 2025
Doctor: M.D. Ömer Kayakıran Hospital: Kayseri Hospital Acibadem

Dr. dr Ömer Kayakıran provided exceptional care for my emergency and trauma condition. The treatment was personalized and effective.

I brought my 4-year-old son, Ali,...
Jul 26, 2025
Doctor: M.D. Nurcan Göğebakan Hospital: Kayseri Hospital Acibadem

I brought my 4-year-old son, Ali, to Dr. Göğebakan after three different pediatricians couldn't figure out why he kept getting ear infections every month. She didn't just look in his ears—she spent 20 minutes watching him play with toys in her office, asking about his swimming habits and even what position he slept in. She discovered he had unusually narrow eustachian tubes and a mild allergy to our laundry detergent that was causing inflammation. Her treatment plan wasn't just antibiotics; it involved pillow elevation techniques and changing our detergent. It's been six months with zero infections. She treated my child like a puzzle to be solved, not just another sick kid.

I was impressed by the professional...
Dec 06, 2025
Doctor: M.D. Ömer Kayakıran Hospital: Kayseri Hospital Acibadem

I was impressed by the professional approach at Kayseri Hospital Acibadem. Dr. dr Ömer Kayakıran explained everything clearly and made me feel comfortable.

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VO-284, Eldeco Centre 110017