Patient Experience
I'm a 45-year-old farmer from a village outside Kayseri. After a complex pancreatic surgery, I developed unexpected multi-organ complications. Dr. Yeğenoğlu's approach was unlike any doctor I've met. She created a hand-drawn diagram of my organs on a whiteboard, updating it daily to show my progress. When traditional treatments plateaued, she consulted with a specialist in Istanbul via video conference right at my bedside, translating the technical discussion for me. She remembered I missed my sheepdog and had my daughter send photos to put near my bed. Her critical care felt deeply personal—she fought for my life with both fierce intelligence and unexpected tenderness. I owe her my second chance.
My husband had a routine heart valve replacement that turned catastrophic when he coded in recovery. Dr. Yeğenoğlu was the storm of calm that swept into the chaos. She didn't just shout orders—she created silence around her, directing the team with precise, quiet commands. She updated me every 30 minutes, even when there was no change. What I'll never forget is how, after stabilizing him, she reviewed the surgical footage herself to understand the trigger, then explained it to both the surgeon and our family without assigning blame. Her follow-up has been meticulous; she still responds to my texts about his medication adjustments. In critical care, she embodies both scientist and guardian.
As a 78-year-old retired cartographer, my world was shrinking due to advanced cataracts that distorted colors and depth perception. Dr. Mirza didn't just restore my vision—he restored my ability to see the subtle gradients in my antique maps. His technique using specialized blue-light filtering lenses has given me back the precise color differentiation I need for my restoration work.
My 91-year-old grandmother, a Holocaust survivor with severe trauma-related anxiety, needed glaucoma surgery but panicked at medical settings. Dr. Mirza arranged her procedure in a specially prepared room with her favorite Yiddish music playing. He performed the surgery while holding her hand and speaking to her in Turkish, which reminded her of her childhood caregiver. Her vision stabilized without a single anxiety episode.
The recovery process was smooth thanks to Dr. dr Kadir Uçar's expertise. Highly recommend for radiation oncology treatment.
My family and I are grateful for the care we received from Dr. dr Kadir Uçar. The hospital staff was also very supportive.
My family and I are grateful for the care we received from Dr. dr Hülya Yüksel. The hospital staff was also very supportive.
I was rushed to Acibadem's ER at 3 AM with stroke-like symptoms: slurred speech and right-side weakness. Dr. Bilgin, who was on call, differentiated my case from a typical stroke within minutes. She identified it as a complex migraine aura with hemiplegic features—a condition often misdiagnosed. Her emergency intervention prevented unnecessary thrombolysis, which could have been dangerous. In the chaotic ER, her calm, decisive commands were an anchor. She followed up personally for three days, adjusting medications until every symptom resolved. She's the kind of neurologist who sees the person, not just the pathology.
My 8-year-old son developed sudden, uncontrollable facial twitching after a playground fall. The local clinic dismissed it as a nervous habit. Dr. Handan Bilgin at Kayseri Hospital Acibadem saw us immediately. She didn't just watch the twitches—she had him draw spirals, balance on one foot, and tell a story. Her diagnosis? A rare focal seizure disorder triggered by minor trauma. She explained everything to my son using cartoon analogies about 'misbehaving brain wires.' Her gentle approach with children is miraculous. The tailored medication plan has stopped the twitching entirely. She turned our panic into understanding.
As a 72-year-old with Parkinson's, I'd accepted my declining handwriting and stiff gait as inevitable. During a routine checkup, Dr. Bilgin noticed my signature on a form had become microscopic—a detail seven other doctors missed. She proposed a targeted deep brain stimulation surgery, explaining the risks with startling honesty using a model of the brain. The surgery at Acibadem was complex, but her precision was legendary. Now, I can write letters to my grandchildren again and walk my dog without fear. She didn't just manage my disease; she gave me back parts of my life I'd mourned.
For years, I suffered from debilitating vertigo that specialists labeled as anxiety. Dr. Bilgin, during what I thought would be a simple follow-up for migraines, conducted a Dix-Hallpike maneuver right in her office. She pinpointed it as Benign Paroxysmal Positional Vertigo (BPPV) and performed the Epley maneuver on the spot. The room literally stopped spinning. Her approach is forensic—she listens to the body's subtle testimony. She then taught my husband how to do the maneuver at home. It was a routine visit that ended a five-year ordeal. She possesses that rare blend of immense expertise and practical, compassionate problem-solving.
The recovery process was smooth thanks to Dr. dr Hasan Yeşilkaya's expertise. Highly recommend for internal medicine treatment.
We brought our 78-year-old father, who had developed an incarcerated inguinal hernia, to Dr. Harun Ayangil. Given his age and comorbidities (COPD and mild heart failure), we were terrified of surgery. Dr. Ayangil didn't just see a hernia; he saw our whole father. He coordinated with cardiology and pulmonology, devised a minimally invasive laparoscopic plan tailored for his physiology, and explained every risk in Anatolian Turkish so clear our dad nodded along. The surgery was swift, recovery in the pediatric surgery ward (they made an exception) was gentle, and his follow-up was meticulous. He treated our elderly parent with the protective care of a pediatrician-surgeon hybrid. A true *hüner*.
Our 8-day-old newborn, Elif, was diagnosed with esophageal atresia in utero. The world collapsed. At Acıbadem Kayseri, Dr. Ayangil met us not with empty platitudes but with a hand-drawn diagram on his notepad—showing the gap, the planned repair, the timeline. 'This is our mountain; we will climb it together,' he said. The complex thoracic surgery lasted hours; he updated us personally every 90 minutes. In the NICU, he adjusted her tiny chest tube himself, his fingers impossibly precise. What stays with us is his 'vigilance rounds' at 11 PM, long after his shift, just to check her stats. Our daughter eats normally now. He didn't just fix a pipe; he gave her a future.
A frantic Thursday night: our 6-year-old son, Yigit, fell from a tree, impaling his abdomen on a branch. The ER called Dr. Ayangil from home. He was there in 20 minutes, still in his civilian coat. No panic. He assessed the penetrating trauma, ruled out major vessel injury with a focused ultrasound right there, and took Yigit directly to OR for exploratory laparoscopy. He found and repaired a small bowel perforation, preserving every centimeter of intestine. His post-op explanation was a calm, technical story that somehow soothed us: 'The branch was a rude guest; we showed it the door and mended the curtain it tore.' No infection, minimal scar. He turns trauma into a tidy narrative of recovery.
Routine checkup for our 4-year-old's umbilical hernia turned into a masterclass in anticipatory care. Dr. Ayangil noticed her slight waddling gait—something we'd blamed on toddler clumsiness. With gentle probing, he uncovered occasional urinary discomfort. He suspected an associated bladder issue sometimes seen with abdominal wall defects. Instead of dismissing it, he ordered a non-invasive ultrasound, revealing a mild bladder diverticulum. 'We can watch it with the hernia,' he said, crafting a single, coordinated surveillance plan. He sees the child, not just the chart. His clinic is quiet, he listens more than he speaks, and his diagnoses feel like discoveries, not verdicts. We left with a plan, not just a prescription.
My family and I are grateful for the care we received from Dr. dr Hasan Yeşilkaya. The hospital staff was also very supportive.
As a 72-year-old retired geology professor, I collapsed during a mineral exhibition. Dr. Tuncer recognized my syncope wasn't cardiac but a rare vasovagal reaction triggered by a specific crystalline light refraction—something he'd studied in trauma patients with head injuries. His unconventional diagnosis prevented unnecessary cardiac procedures.
My 8-year-old daughter swallowed multiple rare-earth magnets from a science kit. Dr. Tuncer coordinated with the hospital's engineering department to create a custom retrieval tool when standard endoscopy failed, preventing bowel perforation. His interdisciplinary approach saved her from major surgery.
My family and I are grateful for the care we received from Dr. dr Mehmet Akif Somdaş. The hospital staff was also very supportive.