Patient Experience

Patient experience at Kayseri Hospital Acibadem – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Internal Medicine, Aesthetic and Reconstructive Surgery, General Surgery, Breast Surgery, Dental Surgery, making Kayseri Hospital Acibadem a preferred hospital in Kayseri for planned and emergency treatment.
As a deaf patient who communicates...
Jul 30, 2025
Doctor: M.D. Hasan Tuncer Hospital: Kayseri Hospital Acibadem

As a deaf patient who communicates primarily through Turkish Sign Language, I arrived with acute appendicitis. Dr. Tuncer immediately called his resident who was fluent in TİD, then conducted my entire diagnosis and consent process visually—the first time I've received emergency care without communication barriers.

A 28-year-old female nomadic beekeeper from...
Aug 02, 2025
Doctor: Prof. M.D. Hasan Uçmak Hospital: Kayseri Hospital Acibadem

A 28-year-old female nomadic beekeeper from rural Anatolia presented with recurrent fever and unusual skin lesions after being stung multiple times. Dr. Uçmak identified a rare zoonotic infection transmitted through bee venom interacting with local soil fungi. Treatment required a novel combination of antifungals and immunomodulators, with the patient's family bringing traditional propolis extracts that Dr. Uçmak incorporated into the care plan after laboratory verification of their antimicrobial properties.

A 72-year-old retired archaeology professor developed...
Oct 24, 2025
Doctor: Prof. M.D. Hasan Uçmak Hospital: Kayseri Hospital Acibadem

A 72-year-old retired archaeology professor developed persistent neurological symptoms after excavating a Hittite-era tomb. Dr. Uçmak discovered an ancient spore-forming bacterium reactivated from dormancy after centuries, requiring a tailored antibiotic regimen based on historical soil analysis and collaboration with microbiologists specializing in paleomicrobiology.

A 7-year-old refugee boy from Syria...
Aug 04, 2025
Doctor: Prof. M.D. Hasan Uçmak Hospital: Kayseri Hospital Acibadem

A 7-year-old refugee boy from Syria presented with what appeared to be tuberculosis but showed paradoxical worsening on standard therapy. Dr. Uçmak diagnosed a unique drug-resistant strain that had evolved in conflict zone conditions, developing a modified treatment protocol using repurposed medications available in resource-limited settings.

A 41-year-old commercial airline pilot developed...
Sep 14, 2025
Doctor: Prof. M.D. Hasan Uçmak Hospital: Kayseri Hospital Acibadem

A 41-year-old commercial airline pilot developed recurring respiratory infections that followed his flight patterns. Dr. Uçmak traced the infections to a rare biofilm-forming bacterium in the aircraft's climate control system, coordinating with aviation authorities for systemic decontamination while designing a prophylactic regimen for the pilot during the cleanup period.

Dr. dr Hasan Yeşilkaya provided exceptional...
Oct 12, 2025
Doctor: M.D. Hasan Yeşilkaya Hospital: Kayseri Hospital Acibadem

Dr. dr Hasan Yeşilkaya provided exceptional care for my internal medicine condition. The treatment was personalized and effective.

I was impressed by the professional...
Aug 24, 2025
Doctor: M.D. Hasan Yeşilkaya Hospital: Kayseri Hospital Acibadem

I was impressed by the professional approach at Kayseri Hospital Acibadem. Dr. dr Hasan Yeşilkaya explained everything clearly and made me feel comfortable.

I brought my 4-year-old son in...
Nov 06, 2025
Doctor: M.D. Hatice Kübra Karasu Hospital: Kayseri Hospital Acibadem

I brought my 4-year-old son in after he fell from a tree in our garden. He was terrified and screaming, holding his arm. Dr. Hatice Kübra was like a calm angel in the chaos of the emergency room. She didn't just examine his arm; she first won his trust by showing him the light on her pen and letting him 'help' with the stethoscope. She diagnosed a greenstick fracture so gently, explaining everything to both of us in simple terms. Her ability to handle a scared child while maintaining complete medical professionalism was astounding. The follow-up call the next day to check on him was the kind of care you don't expect anymore.

As a 72-year-old with a complex...
Aug 31, 2025
Doctor: M.D. Hatice Kübra Karasu Hospital: Kayseri Hospital Acibadem

As a 72-year-old with a complex cardiac history, I presented with severe chest pain at 2 AM. This wasn't my first rodeo, but Dr. Karasu's approach was uniquely different. While the team hooked me up to monitors, she sat at my bedside, held my hand, and asked specific, insightful questions about the 'quality' of the pain that others had glossed over. She suspected an aortic dissection—a rarer and more dangerous condition—and her insistence on an immediate CT angiogram, despite my 'typical' cardiac history, saved my life. In the high-stakes trauma bay, her diagnostic intuition was razor-sharp, and her compassionate touch was a profound comfort.

My visit was for what I...
Sep 26, 2025
Doctor: M.D. Hatice Kübra Karasu Hospital: Kayseri Hospital Acibadem

My visit was for what I thought was a routine follow-up for a deep laceration I'd received a week prior at a construction site. Dr. Hatice Kübra didn't just glance at the healing wound. She spent 20 minutes asking about my work environment, my tetanus status history, and even the type of metal that caused the cut. She noticed subtle redness I hadn't and, concerned about a specific antibiotic-resistant bacteria common in industrial injuries, she ordered a precise culture. It came back positive. Her proactive, investigative mindset during a supposedly simple checkup prevented a serious infection. She treats follow-ups with the same rigor as initial emergencies.

I was the driver in a...
Nov 04, 2025
Doctor: M.D. Hatice Kübra Karasu Hospital: Kayseri Hospital Acibadem

I was the driver in a multi-vehicle collision on the Kayseri ring road. Arriving at the trauma center with multiple injuries and in shock, my memory is fragmented. What I vividly recall is Dr. Karasu's voice—clear, commanding, yet not alarming—directing the team around her. She simultaneously coordinated assessments of my head, abdomen, and leg while explaining to me, in broken sentences I could grasp, what they were doing. Later, my family told me how she drew them a detailed diagram of my injuries and the surgical plan. Her ability to manage critical, multi-system trauma while maintaining a human connection with both the incapacitated patient and the distraught family was nothing short of masterful.

At 78, my chronic arthritis pain...
Nov 24, 2025
Doctor: M.D. Hicran Karaca Sönmezer Hospital: Kayseri Hospital Acibadem

At 78, my chronic arthritis pain in both hands had stolen my ability to paint watercolors, a passion of 50 years. Dr. Sönmezer didn't just offer injections; she designed a 'hand revival protocol' combining targeted nerve blocks with specific occupational therapy exercises. Within six weeks, I held a brush steadily for the first time in three years. My first post-treatment painting was of the sunrise from my window—a sunrise I thought I'd never capture again.

As a 24-year-old professional gamer, I...
Nov 11, 2025
Doctor: M.D. Hicran Karaca Sönmezer Hospital: Kayseri Hospital Acibadem

As a 24-year-old professional gamer, I developed debilitating wrist and forearm pain that threatened my career. Other doctors dismissed it as overuse. Dr. Sönmezer diagnosed a rare combination of nerve entrapment and compartment syndrome. Her precise ultrasound-guided intervention and a tailored ergonomic plan for my gaming station allowed me to compete pain-free. She understood that my 'tool' was my hands, and she treated them with the precision of a specialist restoring a concert pianist.

My 9-year-old daughter developed complex regional...
Oct 24, 2025
Doctor: M.D. Hicran Karaca Sönmezer Hospital: Kayseri Hospital Acibadem

My 9-year-old daughter developed complex regional pain syndrome (CRPS) after a minor ankle sprain. The pain was so severe she couldn't bear the weight of a bedsheet. Dr. Sönmezer was the first to approach her not as a small adult, but as a frightened child. She used virtual reality distraction during sympathetic nerve blocks and created a 'pain superhero' narrative for her recovery. The transformation—from a wheelchair back to playground laughter—was a miracle orchestrated by her compassionate expertise.

Following a complicated spinal surgery for...
Nov 29, 2025
Doctor: M.D. Hicran Karaca Sönmezer Hospital: Kayseri Hospital Acibadem

Following a complicated spinal surgery for a herniated disc, I was left with severe, burning neuropathic pain down my leg. I felt hopeless. Dr. Sönmezer pioneered a novel combination therapy for me: a pulsed radiofrequency ablation followed by a tailored spinal cord stimulation trial. She explained the neurobiology of my 'phantom circuit' pain in a way I could grasp. The outcome wasn't just pain reduction; it was the return of restful sleep and the ability to take my dog for a walk.

Dr. dr Hülya Yüksel provided exceptional...
Sep 21, 2025
Doctor: M.D. Hülya Yüksel Hospital: Kayseri Hospital Acibadem

Dr. dr Hülya Yüksel provided exceptional care for my physical medicine and rehabilitation condition. The treatment was personalized and effective.

I was impressed by the professional...
Oct 22, 2025
Doctor: M.D. Hülya Yüksel Hospital: Kayseri Hospital Acibadem

I was impressed by the professional approach at Kayseri Hospital Acibadem. Dr. dr Hülya Yüksel explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Nov 11, 2025
Doctor: M.D. Hülya Yüksel Hospital: Kayseri Hospital Acibadem

The recovery process was smooth thanks to Dr. dr Hülya Yüksel's expertise. Highly recommend for physical medicine and rehabilitation treatment.

I brought my 4-year-old son, Ali,...
Jul 30, 2025
Doctor: M.D. Ismail Tamer Hospital: Kayseri Hospital Acibadem

I brought my 4-year-old son, Ali, to Dr. Tamer after he swallowed a small toy part. We were terrified. From the moment we arrived at Kayseri Hospital Acibadem's emergency department, Dr. Tamer was a calm, commanding presence. He explained the endoscopic procedure in simple terms to both me and my son, using a stuffed bear to show what would happen. His hands were so steady and gentle. The procedure was over in 20 minutes, and Ali was laughing with Dr. Tamer about the 'treasure' he retrieved. This wasn't just surgery; it was pediatric care at its most compassionate.

My family and I are grateful...
Aug 17, 2025
Doctor: Prof. M.D. Mehmet Akif Somdaş Hospital: Kayseri Hospital Acibadem

My family and I are grateful for the care we received from Dr. dr Mehmet Akif Somdaş. The hospital staff was also very supportive.

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VO-284, Eldeco Centre 110017