Patient Experience

Patient experience at Lilavati Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making Lilavati Hospital a preferred hospital in Mumbai for planned and emergency treatment.
Finally got my appendix out! After...
Dec 26, 2025
Doctor: Dr. Ravinder Singh Rao Hospital: Lilavati Hospital

Finally got my appendix out! After a week of agony, seeing Dr. Rao was a massive relief. He diagnosed it fast, got me into surgery that afternoon at Lilavati. Woke up and the constant pain was just... gone. The scar is tiny. I got my life back in 48 hours. This guy knows his stuff!

At my age, one doesn't wish...
Aug 30, 2025
Doctor: Dr. Robin Pinto Hospital: Lilavati Hospital

At my age, one doesn't wish to trouble anyone, but the discomfort in my side became quite persistent. My son insisted we go to Lilavati. I must admit, the size of the place was a bit daunting at first. Dr. Robin Pinto, however, put me at ease immediately. He has a very calm manner and explained everything about my treatment in simple terms, never rushing. He even asked after my garden while checking my vitals. The entire process felt less like a medical ordeal and more like a visit with a very knowledgeable, kind gentleman. I left feeling cared for, in the truest sense.

The hospital parking was a hassle,...
Nov 05, 2025
Doctor: Dr. Nand Kumar Hospital: Lilavati Hospital

The hospital parking was a hassle, I'll admit. But seeing Dr. Kumar was worth it. I had a weird pain that other doctors brushed off. He didn't. He investigated properly, found the cause, and fixed it. Simple as that. Very direct and capable.

Had a persistent fever that wouldn't...
Sep 07, 2025
Doctor: Dr. Robin Pinto Hospital: Lilavati Hospital

Had a persistent fever that wouldn't break. Went to Lilavati. Saw Dr. Robin Pinto. He asked clear questions, ordered the right tests quickly. Explained the diagnosisa bacterial infectionand the antibiotic plan without any fluff. The wait for the pharmacy was longer than the consultation. Treatment worked. Fever gone in two days. Efficient and effective. That's what I needed.

I was so worried before the...
Sep 14, 2025
Doctor: Dr. Robin Pinto Hospital: Lilavati Hospital

I was so worried before the appointment. My family doctor had referred me for some concerning symptoms, and my mind was racing with possibilities. Dr. Pinto has such a gentle way about him. He listened to all my fears without making me feel silly. His voice was quiet and steady when he explained that things looked manageable. He took his time. It wasn't just the medicine he prescribed that helped; it was the way he spoke, like he truly understood the weight of it all. I felt heard, and that meant a great deal.

Okay, full disclosure: I hate hospitals....
Dec 10, 2025
Doctor: Dr. Robin Pinto Hospital: Lilavati Hospital

Okay, full disclosure: I hate hospitals. The smell, the noise, the whole vibe. I'd been putting off this check-up for months! But man, Dr. Pinto is different. He actually cracked a joke about my nervous tapping on the table. He walked me through my bloodwork like we were looking at a map, pointing out the 'good roads' and the one 'pothole' we needed to fix. No scary medical jargon. Just straight talk. I walked out of there with a clear plan and, honestly, a huge weight off my shoulders. Total relief!

Had my gallbladder out last month....
Sep 25, 2025
Doctor: Dr. Shahid A. Merchant Hospital: Lilavati Hospital

Had my gallbladder out last month. The first few days were rough, I won't lie. But Dr. Merchant's team had a clear plan for the pain. They didn't just throw pills at me; they explained what to expect each day and when to ease off the meds. I'm back to walking the dog now, slowly. The follow-up call from his nurse to check on my pain levels was a nice touch.

Appendicitis. Emergency surgery at Lilavati. Dr....
Dec 02, 2025
Doctor: Dr. Shahid A. Merchant Hospital: Lilavati Hospital

Appendicitis. Emergency surgery at Lilavati. Dr. Merchant was direct, explained the procedure quickly and clearly. No sugar-coating. Surgery went fine. Recovery is straightforward. He answers questions without extra talk. Efficient.

I was so nervous before my...
Jan 02, 2026
Doctor: Dr. Shahid A. Merchant Hospital: Lilavati Hospital

I was so nervous before my hernia operation. Dr. Merchant has a very calm way about him. He listened to all my worries, even the silly ones, and never made me feel rushed. The hospital was busy, but in his room, everything felt quiet and managed. My recovery has been smooth, and I'm just so grateful for his kind manner through it all.

Finally got my umbilical hernia fixed!...
Jan 05, 2026
Doctor: Dr. Shahid A. Merchant Hospital: Lilavati Hospital

Finally got my umbilical hernia fixed! After putting it off for years, I saw Dr. Merchant. What a relief! The man knows his stuff. The surgery was quick, and I was home the same day. The incision is tiny. I was eating normal food that night. Two weeks later and I'm already feeling so much better. Wish I hadn't waited so long!

Had a persistent stomach issue for...
Nov 07, 2025
Doctor: Dr. Snehal N Kothari Hospital: Lilavati Hospital

Had a persistent stomach issue for months. Dr. Kothari at Lilavati got straight to the point, ordered the right tests, and had a clear treatment plan in one visit. No fluff, just fixed it. My schedule's packed, so I really needed that efficiency.

I was really scared after my...
Aug 25, 2025
Doctor: Dr. Snehal N Kothari Hospital: Lilavati Hospital

I was really scared after my gallbladder surgery. The first couple days were rough, I won't lie. But Dr. Kothari's team had a solid plan for the pain and checked on me regularly. She explained what was normal and what wasn't during recovery, which stopped me from panicking over every little twinge. I'm feeling much more like myself now, week by week.

Look, I don't like doctors. But...
Sep 11, 2025
Doctor: Dr. Snehal N Kothari Hospital: Lilavati Hospital

Look, I don't like doctors. But I had this weird rash and my usual guy was booked. Saw Dr. Kothari. She was direct, told me what it was (something fungal, gross), gave me a cream. It worked. Parking at Lilavati is always a nightmare, but she was fine.

My whole family has been going...
Sep 21, 2025
Doctor: Dr. Snehal N Kothari Hospital: Lilavati Hospital

My whole family has been going to Dr. Kothari for years. I remember when my dad had a bad flu that turned into pneumoniashe was the one who caught it early during a follow-up. Last month, it was my turn; I had awful fatigue and dizziness. She listened to everything, even the stuff I thought was irrelevant, and connected it to a vitamin deficiency. It wasn't some dramatic diagnosis, but figuring out the small thing that was dragging me down made all the difference. You get the sense she really sees the whole picture, not just the chart.

I was pretty nervous about the...
Aug 31, 2025
Doctor: Dr. Vivek K. Mehan Hospital: Lilavati Hospital

I was pretty nervous about the recovery after my gallbladder surgery. Dr. Mehan was very clear about what to expect with the pain and the whole healing process. He didn't sugarcoat it, which I actually appreciated. His team gave me a straightforward plan for the meds, and when I had a question about the soreness a few days later, his office got back to me quickly. It wasn't a fun experience, but I felt looked after.

Had an appendectomy. Dr. Mehan did...
Jan 05, 2026
Doctor: Dr. Vivek K. Mehan Hospital: Lilavati Hospital

Had an appendectomy. Dr. Mehan did the surgery. He explained things clearly, answered my questions. The pain was managed well after. Follow-up was efficient. Everything went as expected. Would recommend.

I was quite anxious before my...
Dec 10, 2025
Doctor: Dr. Vivek K. Mehan Hospital: Lilavati Hospital

I was quite anxious before my procedure at Lilavati. Dr. Mehan has a very calm way about him. He listened to all my worries and explained everything in such a gentle manner. The parking lot was completely full that day, which added to my stress, but once I was in his room, I felt more at ease. My recovery has been smooth, and I'm so grateful for his care.

Honestly, I was terrified when they...
Jan 01, 2026
Doctor: Dr. Vivek K. Mehan Hospital: Lilavati Hospital

Honestly, I was terrified when they said I needed surgery. Dr. Mehan is fantastic! He walked me through the entire thing, and the whole team was just great. The difference a week has made is incredible – the pain is almost gone and I'm getting my energy back. What a relief! I'm so glad he was my doctor.

After weeks of feeling run-down and...
Oct 23, 2025
Doctor: Dr. Malav Jhala Hospital: Lilavati Hospital

After weeks of feeling run-down and getting nowhere with another opinion, my wife insisted I see someone. Dr. Jhala figured it was a thyroid issue pretty quickly. Got the confirmation, started medication, and wow, what a difference! I have my energy back. The relief is huge. He’s the kind of doctor who actually solves the problem.

Fixed my hernia. Doc was clear,...
Oct 17, 2025
Doctor: Dr. Sumeet Pawar Hospital: Lilavati Hospital

Fixed my hernia. Doc was clear, surgery went smooth, recovery's on track. No fuss.

Next

Know More

Icon
Location

VO-284, Eldeco Centre 110017