Patient Experience

Patient experience at Lilavati Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making Lilavati Hospital a preferred hospital in Mumbai for planned and emergency treatment.
I'd been to three other doctors...
Sep 22, 2025
Doctor: Dr. Pankaj Patel Hospital: Lilavati Hospital

I'd been to three other doctors for this constant fatigue and stomach pain. They all said it was stress. Dr. Patel actually listened to my whole history, asked a bunch of questions the others hadn't, and ordered a specific test. Turns out it was a rare type of celiac disease. He explained it in a way that finally made sense. He didn't just give me a pill; he gave me an answer.

Had to get my gallbladder out....
Sep 03, 2025
Doctor: Dr. Pankaj Patel Hospital: Lilavati Hospital

Had to get my gallbladder out. Honestly, I was dreading the whole hospital thing. But from the pre-op check with Dr. Patel to waking up after, it was just... straightforward. He told me exactly what to expect, the surgery went as planned, and my recovery has been boringly normal. Sometimes boring is exactly what you want.

Look, the parking at Lilavati is...
Nov 04, 2025
Doctor: Dr. Pankaj Patel Hospital: Lilavati Hospital

Look, the parking at Lilavati is always a nightmare, I won't lie. But once I got inside, it made a difference. The place is calm, really clean. The nurses at the front desk knew exactly where to send me, and the assistant in Dr. Patel's clinic was so patient with my million questions. It didn't feel like a factory.

My son, who's eight, needed his...
Sep 16, 2025
Doctor: Dr. Pankaj Patel Hospital: Lilavati Hospital

My son, who's eight, needed his stitches checked. He was terrified. Dr. Patel got down on his haunches to talk to him, showed him the tools first, and made a silly deal about counting to three. He turned what could have been a screaming match into a quiet conversation. That meant more to me than any medical degree on the wall.

My 8-year-old son had a high...
Nov 17, 2025
Doctor: Dr. Paresh Pai Hospital: Lilavati Hospital

My 8-year-old son had a high fever that wouldn't break, and we were really scared. Dr. Pai at Lilavati saw us even though it was late. He was so calm with my son, explained everything in a way a kid could understand, and didn't just throw antibiotics at us. He called the next day to check in, which meant a lot. We felt genuinely looked after.

I've been seeing Dr. Pai for...
Sep 25, 2025
Doctor: Dr. Paresh Pai Hospital: Lilavati Hospital

I've been seeing Dr. Pai for my blood pressure and general health for over a decade now. What I appreciate is that he remembers me, remembers my history, and I don't have to re-explain everything from scratch each visit. He's straightforward about what needs attention and what doesn't. In a city where doctors change hospitals all the time, his consistency at Lilavati gives me real peace of mind.

Had a bad stomach bug. Went...
Jan 03, 2026
Doctor: Dr. Paresh Pai Hospital: Lilavati Hospital

Had a bad stomach bug. Went to Lilavati, saw Dr. Pai. He fixed me up quick. No fuss.

I was new to Mumbai and...
Oct 10, 2025
Doctor: Dr. Paresh Pai Hospital: Lilavati Hospital

I was new to Mumbai and woke up with this awful pain in my side. I went to Lilavatiparking was a nightmare, by the wayand got assigned to Dr. Pai. I was nervous, thinking the worst. He had this quiet way about him, asked a ton of questions, and actually listened to my answers. He ruled out the scary stuff methodically, which was a huge relief. Turned out to be a muscular thing, and his treatment plan worked. The whole experience just felt very thorough and human.

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Location

VO-284, Eldeco Centre 110017