Patient Experience

Patient experience at Lilavati Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making Lilavati Hospital a preferred hospital in Mumbai for planned and emergency treatment.
I went in for what I...
Jan 02, 2026
Doctor: Dr. Suresh V. Joshi Hospital: Lilavati Hospital

I went in for what I thought was just bad heartburn. Dr. Joshi listened to my whole storynot just the symptoms, but how it was affecting my sleep and daily routine. He asked questions I hadn't even thought to mention. The waiting room was packed and I was there a while, but once I was in, he gave me his full attention. He connected dots I'd missed and the treatment he suggested worked within a week. Felt like he actually heard me.

My dad was admitted under Dr....
Jan 13, 2026
Doctor: Dr. Vishal Khullar Hospital: Lilavati Hospital

My dad was admitted under Dr. Khullar after a bad fall. The thing that really stood out was how he kept us in the loop. He'd call me directly after his rounds, even late in the evening, to explain what the next steps were in plain language. He never made us feel like we were bothering him with questions. It took a huge weight off our shoulders during a really scary time.

Had a persistent stomach issue for...
Sep 19, 2025
Doctor: Dr. Vishal Khullar Hospital: Lilavati Hospital

Had a persistent stomach issue for months. Saw Dr. Khullar at Lilavati. He listened, ordered the right tests, and had a clear treatment plan by the next visit. Fixed the problem. No nonsense, just effective care.

Look, I was pretty nervous about...
Jan 04, 2026
Doctor: Dr. Vishal Khullar Hospital: Lilavati Hospital

Look, I was pretty nervous about some test results. Dr. Khullar didn't sugarcoat anything, which I actually appreciated. He laid out the facts, told me what we needed to do, and got it sorted. The hospital's busy and parking's a nightmare, but he was straight to the point and good at his job.

It started with just feeling run-down...
Nov 18, 2025
Doctor: Dr. Vishal Khullar Hospital: Lilavati Hospital

It started with just feeling run-down all the time. I went to Dr. Vishal Khullar on a friend's recommendation. The first visit, he spent a solid 20 minutes just asking questions about my lifestyle and work stressI almost forgot I was in a big hospital. He suspected it was more than just 'being tired' and suggested some specific blood work. Turns out, it was a thyroid issue I didn't know I had. He explained the medication plan so clearly, and after three months, I finally feel like myself again. The whole experience felt very personal, not like an assembly line.

I've been seeing Dr. Umbarkar for...
Nov 30, 2025
Doctor: Dr. Rajendra Umbarkar Hospital: Lilavati Hospital

I've been seeing Dr. Umbarkar for my blood pressure and general health for over eight years now. He remembers the small thingsasks about my son's studies, knows I hate taking pills on an empty stomach. The clinic at Lilavati can get busy, and sometimes you wait a bit, but he never rushes you in the room. That consistency, knowing exactly what to expect from him, is what keeps me coming back. He’s just a very steady doctor.

Had a stubborn skin rash that...
Nov 17, 2025
Doctor: Dr. Rajendra Umbarkar Hospital: Lilavati Hospital

Had a stubborn skin rash that wouldn't go away. Went to Dr. Umbarkar. He looked at it, asked a few clear questions, prescribed a simple cream. It cleared up in a week. No fuss, no unnecessary tests. Parking at the hospital was a nightmare that day, but the appointment itself was straightforward and effective. He solved the problem.

The waiting area was packed, I'll...
Dec 16, 2025
Doctor: Dr. Atul Goel Hospital: Lilavati Hospital

The waiting area was packed, I'll admit. But once I got in, Dr. Goel was completely focused. No fluff, just clear facts about my treatment options and what to expect next. Felt like he respected my time. Got the results we were hoping for.

I was quite worried about some...
Jan 10, 2026
Doctor: Dr. Rajendra Umbarkar Hospital: Lilavati Hospital

I was quite worried about some persistent stomach issues. Dr. Umbarkar has such a calm way about him. He listened quietly, without interrupting, and explained everything in a very gentle manner. He didn't dismiss my concerns, even the silly ones I was embarrassed to mention. He ordered some tests just to be sure, and his quiet confidence throughout the whole process really put me at ease. I'm feeling much better now.

Honestly, I was a nervous wreck...
Oct 02, 2025
Doctor: Dr. Rajendra Umbarkar Hospital: Lilavati Hospital

Honestly, I was a nervous wreck before my first physical with him. New city, new doctor, you know how it is. But Dr. Umbarkar was fantastic! He cracked a small joke that broke the ice, went through everything step-by-step, and when my bloodwork came back all clear, I felt this huge wave of relief. He made what’s usually an awkward experience actually pretty positive. Really glad I found him!

At my age, you get used...
Dec 31, 2025
Doctor: Dr. Nitin Pradeep Gundre Hospital: Lilavati Hospital

At my age, you get used to doctors rushing you. Dr. Gundre was different. He listened to my old stories about my stomach trouble, didn't make me feel like a bother. The hospital was busy, but in his room, everything was calm. He explained things to my son as well, which I appreciated. I left feeling heard, and more importantly, feeling better.

Our 8-year-old, Rohan, had a high...
Jan 18, 2026
Doctor: Dr. Nitin Pradeep Gundre Hospital: Lilavati Hospital

Our 8-year-old, Rohan, had a high fever that wouldn't break for days. We were terrified. Dr. Gundre at Lilavati saw us quickly. He didn't just talk to us; he got down to Rohan's level, made a silly joke about his dinosaur t-shirt to get him to smile. He explained the infection in a way we could understand, never made us feel stupid for being worried parents. He called the next day himself to check on him. Rohan's fine now, and we finally slept through the night.

Had a weird pain in my...
Jan 13, 2026
Doctor: Dr. Nitin Pradeep Gundre Hospital: Lilavati Hospital

Had a weird pain in my side. Went to Dr. Gundre. He figured it out fast, got me the right scans. No fuss, clear instructions. Fixed me up. Good doctor.

I went to Lilavati for what...
Aug 28, 2025
Doctor: Dr. Nitin Pradeep Gundre Hospital: Lilavati Hospital

I went to Lilavati for what I thought was just bad heartburn. The waiting area was packed, I was flipping through a magazine, nervous. Dr. Gundre called me in, and within minutes of talking and a quick exam, his demeanor changed slightly. He was calm but direct, saying the pain might be related to my heart and we shouldn't wait. He personally walked my file to the cardiology department. Turns out, it was a minor blockage. That initial call he made, taking my 'heartburn' seriously, might have saved me from a bigger problem down the line. I'm just glad he was the one I saw that day.

When my mother was admitted, we...
Nov 19, 2025
Doctor: Dr. Abha Mahashur Hospital: Lilavati Hospital

When my mother was admitted, we were all terrified. Dr. Mahashur was the only one who took the time to explain everything to us in simple terms, not just once but every single day. She even drew a little diagram for my dad. It felt like she was treating our whole family's fear, not just my mom's illness.

At my age, you worry about...
Sep 12, 2025
Doctor: Dr. Abha Mahashur Hospital: Lilavati Hospital

At my age, you worry about being a bother. Dr. Mahashur never made me feel that way. She listened patiently to all my old-fashioned concerns and explained my treatment plan so clearly. The hospital can be a cold place, but her manner was very reassuring. I felt I was in safe hands.

Look, I was sick and needed...
Dec 10, 2025
Doctor: Dr. Abha Mahashur Hospital: Lilavati Hospital

Look, I was sick and needed help. Went to Lilavati, saw Dr. Abha Mahashur. She figured out the problem fast, told me straight what we needed to do. No fluff, no scare tactics. Got me sorted. Good doctor.

I'd been feeling run-down for months,...
Dec 05, 2025
Doctor: Dr. Abha Mahashur Hospital: Lilavati Hospital

I'd been feeling run-down for months, dismissed by a couple of other doctors. My appointment with Dr. Mahashur was late in the dayI figured she'd be rushed. Instead, she spent nearly forty minutes with me, asking questions I hadn't even thought to mention. She remembered a detail about some medication I'd taken years ago that I'd forgotten. That attention led her to order one specific test the others hadn't, and it finally gave us the answer. The waiting room was packed, and I'm sure she was behind schedule because of me, but she never showed it.

Our 8-year-old son had a high...
Nov 21, 2025
Doctor: Dr. Jalil D. Parkar Hospital: Lilavati Hospital

Our 8-year-old son had a high fever that just wouldn't break, and we were really scared. The ER was busy, but Dr. Parkar saw us quickly. He didn't just look at the chart; he got down on his haunches and talked to our son directly, asking him where it hurt in his own words. He explained the pneumonia to us in a way that didn't make us feel stupid for waiting. He called the next day himself to check in. Seeing our boy smile again after those scary nights, that's because of the care we got.

Fixed my hernia. Doc was clear,...
Oct 17, 2025
Doctor: Dr. Sumeet Pawar Hospital: Lilavati Hospital

Fixed my hernia. Doc was clear, surgery went smooth, recovery's on track. No fuss.

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VO-284, Eldeco Centre 110017