Patient Experience

Patient experience at Lilavati Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making Lilavati Hospital a preferred hospital in Mumbai for planned and emergency treatment.
Look, the parking at Lilavati is...
Jan 16, 2026
Doctor: Dr. Jigeeshu V. Divatia Hospital: Lilavati Hospital

Look, the parking at Lilavati is always a hassle, I won't lie. But once you get inside, it makes sense. For my dad's check-up, everyone from the front desk to the nurses in Dr. Divatia's wing knew what they were doing. They were patient with his questions, which he has a lot of. The place is clean and doesn't feel chaotic, which matters when you're not feeling well. It felt like a team working together, not just one doctor.

What I'll remember most is how...
Sep 30, 2025
Doctor: Dr. Jigeeshu V. Divatia Hospital: Lilavati Hospital

What I'll remember most is how he talked to my mother. She's elderly and gets confused easily. Dr. Divatia never rushed her. He sat down, looked her in the eye, and explained her new medication using simple words, repeating them gently. He didn't just address me, the 'responsible adult.' He made her feel seen and capable. That kind of respect is rare. You can have all the degrees in the world, but that patience is what makes a real doctor.

Had my gallbladder out last month....
Oct 05, 2025
Doctor: Dr. Kiran Shekade Hospital: Lilavati Hospital

Had my gallbladder out last month. The surgery itself is a blur, but I remember Dr. Shekade checking on me that evening. He didn't just write a prescription and leave; he actually explained what the pain would feel like as I healed and when to worry. The nurses followed his plan exactly. It made those first few rough days a lot less scary because I knew what was normal.

I've been seeing Dr. Shekade for...
Sep 19, 2025
Doctor: Dr. Kiran Shekade Hospital: Lilavati Hospital

I've been seeing Dr. Shekade for my diabetes and hypertension for about eight years now. What I appreciate is that he remembers me, remembers my history without having to dig through the file for five minutes. His approach is steadyno drastic, fad changes, just consistent, sensible adjustments. That kind of reliability is hard to find. You build trust over time, and he's earned mine.

Needed a general check-up and got...
Nov 17, 2025
Doctor: Dr. Kiran Shekade Hospital: Lilavati Hospital

Needed a general check-up and got referred to Dr. Shekade at Lilavati. Straight shooter. Listened to my concerns, asked good questions, and gave me a clear plan without any fluff or scare tactics. Parking at the hospital is always a nightmare, but the appointment itself was efficient and helpful.

I went in for what I...
Sep 17, 2025
Doctor: Dr. Kiran Shekade Hospital: Lilavati Hospital

I went in for what I thought was just persistent heartburn. Dr. Shekade listened, but he didn't stop there. He asked about my stress levels at work, my diet, even my sleep patternthings I wouldn't have connected. He ordered a few tests just to be thorough, and it turned out to be a mild gastric issue, not my heart. The way he pieced it together felt like detective work. He called me himself with the results instead of having a secretary do it, which really put my mind at ease. It was more than just writing a script; he actually solved the puzzle.

I'd been to three different doctors...
Jan 17, 2026
Doctor: Dr. Srinivasan Ramananthan Hospital: Lilavati Hospital

I'd been to three different doctors for months of fatigue and weird joint pains. Everyone said it was stress. Dr. Ramananthan at Lilavati actually sat and listened, really listened, to my whole history. He ordered a specific blood test the others hadn't. Turns out it was something quite rare. He explained it to me and my husband without any drama, just clear facts and a plan. He didn't make me feel like a hypochondriac.

Had to get a colonoscopy, which...
Oct 25, 2025
Doctor: Dr. Srinivasan Ramananthan Hospital: Lilavati Hospital

Had to get a colonoscopy, which honestly scared me more than it should have. The prep was the worst part, obviously. On the day, Dr. Ramananthan was very calm. He just said, 'We'll take good care of you,' right before the anesthesia. Woke up, it was done, no issues. The whole thing felt very standard, which in this case was exactly what I wanted. Got the all-clear a week later.

The hospital itself is nice, but...
Dec 06, 2025
Doctor: Dr. Srinivasan Ramananthan Hospital: Lilavati Hospital

The hospital itself is nice, but what stood out was his team. His nurse, especially. I was pretty anxious in the waiting room (parking was a nightmare that day). She saw me fidgeting, came over, and just said, 'Not long now, would you like some water?' It was a small thing, but it helped a lot. They all seemed to work together really smoothly.

My mom is elderly and gets...
Dec 15, 2025
Doctor: Dr. Srinivasan Ramananthan Hospital: Lilavati Hospital

My mom is elderly and gets confused. Dr. Ramananthan has this way of talking to her directly, not just to me. He speaks slower, uses simpler words, and always checks if she understands. He'll even draw little diagrams sometimes. She trusts him completely, which is huge because she's usually suspicious of doctors. He's just very kind, in a quiet, no-nonsense sort of way.

Had a gallbladder removal with Dr....
Dec 26, 2025
Doctor: Dr. Kuldeep Narayan Deore Hospital: Lilavati Hospital

Had a gallbladder removal with Dr. Deore. The first couple days were rough, I won't lie, but his team had a clear plan for the pain that actually worked. He checked on me every morning, adjusted meds based on how I was feeling, not just a chart. I was walking the halls by day two. Felt like he was genuinely invested in getting me mobile and out of there.

I've had this nagging pain in...
Sep 27, 2025
Doctor: Dr. Kuldeep Narayan Deore Hospital: Lilavati Hospital

I've had this nagging pain in my side for months. My local GP kept saying it was stress. Finally went to Lilavati and got Dr. Deore. He spent a good 20 minutes just asking questionsnot just about the pain, but about my job, my diet, everything. He had a hunch, sent me for a specific scan the others had missed. Turned out to be a small hernia. The surgery was scheduled without fuss, and he called me himself the evening after to see how I was settling in at home. It wasn't just a procedure; he followed the whole story.

Had a persistent stomach issue for...
Dec 11, 2025
Doctor: Dr. Chinmay Godbole Hospital: Lilavati Hospital

Had a persistent stomach issue for months. Dr. Godbole saw me at Lilavati, got straight to the point, ordered the right tests, and had a clear treatment plan by the next visit. No fluff, just fixed it. Exactly what I needed with my schedule.

My elderly father was admitted under...
Sep 28, 2025
Doctor: Dr. Chinmay Godbole Hospital: Lilavati Hospital

My elderly father was admitted under Dr. Godbole's care. What stood out was how the doctor took time to explain everything to us, the family, in simple terms. He called me directly with updates when I couldn't be there, and never made us feel rushed with our questions. It made a stressful situation much easier to handle.

Look, I was nervous. Never been...
Sep 07, 2025
Doctor: Dr. Chinmay Godbole Hospital: Lilavati Hospital

Look, I was nervous. Never been a fan of hospitals. But Dr. Godbole? Straight shooter. Told me what was wrong, what we were gonna do about it, and what to expect. No sugar-coating, which I appreciate. Got me feeling better. Parking at Lilavati is still a nightmare, though.

I'd been feeling run-down for ages,...
Sep 25, 2025
Doctor: Dr. Chinmay Godbole Hospital: Lilavati Hospital

I'd been feeling run-down for ages, just off. Saw a couple of doctors who couldn't pin it down. At my first appointment with Dr. Godbole, he actually listened to the whole storynot just the last five minutes. He asked questions about stuff I didn't think was related. We did some specific blood work he suggested, and it turned out to be a vitamin deficiency that was easily corrected. The whole process, from that first conversation to the follow-up, felt thorough. He remembered details about my case without even glancing at his notes, which really impressed me.

Had my gallbladder out last month....
Nov 06, 2025
Doctor: Dr. Asha M. George Hospital: Lilavati Hospital

Had my gallbladder out last month. The surgery itself went fine, but the first few days after were rough. Dr. George's team was really on it with the pain medsthey actually listened when I said something wasn't working and switched it up. She checked on me every morning, even on the weekend, and her instructions for home recovery were super clear. I'm back to eating normally now, which felt impossible three weeks ago.

As a consultant, my time is...
Jan 15, 2026
Doctor: Dr. Asha M. George Hospital: Lilavati Hospital

As a consultant, my time is tight. Dr. George gets that. I came in with persistent stomach issues. She ordered the right tests quickly, diagnosed a food intolerance, and gave me a straightforward plan. No endless appointments. Fixed the problem so I could get back to work. Efficient and effective.

Look, I was nervous about seeing...
Nov 25, 2025
Doctor: Dr. Asha M. George Hospital: Lilavati Hospital

Look, I was nervous about seeing a new doctor. But Dr. George is straight-up. I told her my symptoms, she asked the right questions, didn't brush me off. Explained things in normal words. Got a treatment that worked. Parking at Lilavati is always a hassle, but she was worth it.

Fixed my hernia. Doc was clear,...
Oct 17, 2025
Doctor: Dr. Sumeet Pawar Hospital: Lilavati Hospital

Fixed my hernia. Doc was clear, surgery went smooth, recovery's on track. No fuss.

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VO-284, Eldeco Centre 110017