Patient Experience
My elderly mother needed a new GP. The wait was a bit long, but Dr. Bhavsar was worth it. He was patient with her, repeated things without annoyance, and coordinated with her other specialists. He’s practical, kind, and doesn’t overcomplicate things. We’ve found our doctor.
I've been seeing Dr. Gala for my blood pressure and general health for about eight years now. He remembers the little things, like asking how my knee is doing after I mentioned it once years ago. The clinic at Lilavati can get busy, but he never rushes you out. You don't get that feeling of starting over with a new doctor every visit. He's just steady, knows my history inside out, and that's what you want for the long haul.
Look, I was nervous. First time at a big hospital like Lilavati, parking was a nightmare. But Dr. Gala was straight up. Said my cholesterol was high, explained why in plain English, and gave me options. Didn't sugarcoat it, didn't scare me. Just facts and a plan. I appreciated that.
My whole family got hit with a nasty flu last winter. I was the last one standing, then I crashed. Felt awful. Went to see Dr. Gala, and honestly, I was just exhausted and probably not my best. He was really calm, checked me over thoroughly, and said, "It's got you too, but we'll sort it." He prescribed something for the symptoms and told me to just rest, which was honestly what I needed to hear. The nurse even brought me a glass of water while I waited for my prescription. It wasn't a big dramatic thing, but the whole visit just felt... cared for. I was better in a few days.
For months, I just felt offtired, some aches, nothing you could really point to. My local doctor ran tests but said it was probably stress. At Lilavati, Dr. Kamdar actually listened. He didn't just glance at my file; he asked questions about things I hadn't even thought were connected. He ordered a specific scan others hadn't, and that's how we found it. It wasn't straightforward, but he explained the situation clearly, without sugarcoating it, and laid out a real plan. I finally felt like someone had the full picture.
I needed a minor cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. But from check-in to discharge, it was just... smooth. Dr. Kamdar's team had everything coordinated. The procedure itself was quick, he told me what he was doing as he went, and the aftercare instructions were simple. I was in and out in a few hours, and recovery was exactly as he said it would be. No drama, just good, competent care.
The place was busy, I had to wait a bit past my appointment time, but you expect that. What stood out was how the staff handled it. The front desk lady was apologetic and kept me updated. A nurse noticed I looked a little lost finding the lab and walked me there. Even the person who cleaned the waiting area smiled and said good morning. It sounds small, but when you're anxious, those little human touches at Lilavati make the hospital feel less cold. Dr. Kamdar works with a good team.
Look, doctors can be intimidating. I went in with my list of questions, ready to be rushed. Dr. Kamdar just sat down, asked how I was *really* doing, and waited. He has this calm way about him. He didn't talk down to me, used plain language, and when I got confused, he drew a simple diagram on his notepad. He remembered my kids' names from a previous chat. It felt less like a transaction and more like he was a partner in figuring my health out. That kind of manner is rare.
I'd been to a couple of doctors about this constant fatigue and weird abdominal pain. They ran tests but kept saying it was stress. Dr. Sanghvi was different. He actually sat and listened to everything, even the stuff I thought was irrelevant. He ordered a specific scan the others hadn't, and it turned out to be a pretty rare intestinal issue. He explained it all with a diagram on his notepadno fancy jargon. I'm on treatment now and finally feel like we have a real answer.
Had to get a small cyst removed from my back. Honestly, I was nervous about the whole hospital thing, but the procedure itself was nothing. Dr. Sanghvi talked me through each step as he did it, which really kept my mind off things. It was over in maybe twenty minutes. The stitches were so neat my wife joked you can barely see the scar. Just a straightforward, easy visit.
Look, the parking at Lilavati is always a bit of a hunt, I won't lie. But once you're inside, it makes sense. The place is clean and calm. What stood out for me was the nurse at the reception. I was early and flustered, and she sorted my paperwork with a smile, then personally walked me to the right waiting area so I wouldn't get lost in the corridors. That kind of help takes the edge off.
My teenage son had a bad stomach bug and was really embarrassed about the whole thing. Dr. Sanghvi had this great way of talking directly to him, not just to me. He cracked a small joke that made my son relax, and he explained what was happening in his body in a way a 15-year-old could get. He treated him like a person, not just a patient. That meant a lot to both of us.
I'd been to three other doctors about this constant fatigue and stomach pain. Everyone said it was stress. Dr. Joshi was the first one who actually sat and mapped out my symptoms on a notepad. He ordered a specific test the others hadn't even mentionedturns out it was a tricky parasite. He explained it all in a way that finally made sense. Felt like someone was actually listening.
Had to get a small cyst removed. Honestly, I was nervous at first, but the whole thing was over so fast. Dr. Joshi talked me through each step as he did it, which really helped. The stitches were neat, healing was straightforward, and the follow-up was just a quick check-in call from his nurse. It was exactly what you hope a routine thing will be.
Parking at Lilavati was a nightmare that day, I won't lie. But once I got inside, the whole process was smooth. The front desk lady found my file quickly, and the nurse who took my vitals was really kindshe could tell I was anxious and just chatted about the weather to distract me. The place felt calm and clean, which matters more than you'd think when you're not feeling well.
What stuck with me about Dr. Joshi was how he talked to my elderly father. He didn't just talk to me. He pulled his chair up, looked him in the eye, and explained everything slowly, without any complicated words. He even drew a little diagram. My dad usually hates doctors, but he left saying, 'That was a good man.' That meant everything.
For months, I was just tired all the time. My local doctor ran tests but couldn't pin it down. At Lilavati, Dr. Agrawal actually listened to everything, even the little things I thought were silly. He ordered a specific test no one else had, and it turned out to be a tricky thyroid issue. He explained it all with a diagram on his notepadno jargon. I'm on treatment now and finally feel like myself. He just didn't give up.
I needed a minor cyst removal. Honestly, I was more nervous about the hospital experience than the surgery itself. But from check-in to discharge, it was just... smooth. Dr. Agrawal's team had everything sorted. The procedure itself was quick, and his instructions afterwards were clear. No drama, no fuss. Sometimes that's exactly what you need.
The place is busy, I won't lieparking was a hassle. But once inside, it felt calm. The receptionist saw I was confused and walked me to the right department. The nurses in Dr. Agrawal's clinic were really kind; one even fetched a glass of water while I waited. The environment they've created there makes a stressful visit much easier to handle.
Fixed my hernia. Doc was clear, surgery went smooth, recovery's on track. No fuss.