Patient Experience
My hands were shaking in the waiting room. It was my first time seeing a specialist for this stomach issue, and I was convinced it was something terrible. Dr. Goyal walked in, sat down, and just... listened. He didn't rush me at all. He explained everything in simple words, drew a little diagram on his notepad about what he thought was going on, and said, 'This is very common, and we can fix it.' I felt the tightness in my chest just melt away. The hospital is huge and a bit overwhelming, but he made the actual appointment feel small and safe.
Had a persistent cough for weeks. Went to Lilavati. Saw Dr. Nilesh Goyal. He asked clear questions, checked thoroughly, ordered an X-ray. Diagnosis was clear, prescription was effective. Cough gone in a few days. Efficient, no-nonsense consultation. Parking is always a hassle there, but the appointment itself was straightforward.
I was quite worried about my father's sudden weakness. Dr. Goyal has such a calm way about him. He spoke so gently to my father, examined him with great care, and took the time to explain the treatment plan to both of us. He even called the next day to check in, which I wasn't expecting. It felt like we were in good hands, not just another case. The whole experience was very kind.
FINALLY! Someone who actually figured it out! I'd been to three other doctors for this fatigue and Dr. Goyal was the first to connect the dots. He actually looked at all my old reports together, asked a bunch of questions others didn't, and suggested a simple blood test. Bingo! It was a vitamin deficiency. I started the supplements he recommended and I'm already feeling like myself again. So relieved to have an answer that makes sense!
Had a stubborn skin infection that two other doctors couldn't clear. Went to Dr. Jayshankar. He looked at it, asked a few pointed questions about my work (I'm a gardener), and switched the antibiotic. Cleared up in a week. No fuss, no long speech. Just fixed it. Parking at the hospital is always a hassle, but it was worth it for a result.
For months, I was just tired. Really tired. My local doctor ran some basic tests and said it was stress. Dr. Mehta was different. He listened to my whole history, asked questions about things I hadn't even connected, like some minor joint pain I'd shrugged off. He ordered a specific set of blood tests nobody else had. Turns out it was a rare autoimmune thing. He explained it to me in plain English, drew diagrams on a notepad. He didn't just find the problem; he made sure I understood it.
I needed a minor cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. Dr. Mehta's team had it down to a science. From the clear pre-op instructions to the nurse who cracked a joke as they wheeled me in, it felt routine in the best way. The surgery itself was quick, and Dr. Mehta checked on me after even though it was a small thing. I was in and out in a few hours, recovery was a breeze. Sometimes simple is good.
Look, Lilavati is a big place and parking was a nightmare the day of my appointment. I arrived flustered. But the lady at Dr. Mehta's reception desk was so calm. She got me sorted, and the waiting area was actually quiet and clean, which helped me settle down. The whole team, from the person who took my blood pressure to the assistant, seemed to know what they were doing and were kind about it. It made a stressful day much easier to handle.
My teenage son had to see him and was being a typical grumpy, scared kid. Dr. Mehta didn't talk down to him. He asked him questions directly, showed him the scan images, and treated him like an adult. He has this quiet, patient way of talking that just puts you at ease. You don't feel rushed. My son left the room less worried than when he went in, and that's saying something.
Had my gallbladder out last month. The surgery itself is a blur, but I remember Dr. Parasramani checking on me that evening. He didn't just ask about the pain, he explained what was normal and what wasn't. The nurses followed his plan exactly. It made the first few rough days a lot less scary because I knew what to expect.
I've been seeing Dr. Parasramani for my diabetes and blood pressure for over eight years now. He remembers my history, asks about my family, and never rushes the appointment. That consistency is everything. I trust his judgment because he's never pushed for unnecessary tests or quick fixes. He's just steady, which is what you need for long-term health.
Look, I had this weird stomach thing for weeks. Saw Dr. Parasramani at Lilavati. He listened, poked around, ordered the right scan, and figured it out. Got me on meds that worked. No fuss, no drama. Parking at that hospital is always a nightmare, though.
I was really nervous about my hernia operation. From the first consultation, Dr. Parasramani had this calm way of drawing diagrams on his notepad to show me what he'd do. The day of, he cracked a small joke right before they wheeled me in, which actually helped. Recovery was tough, I won't lie, but his team was on top of the pain meds schedule. What stuck with me was his follow-up call a week later, just to see how I was managing at home. You don't get that often.
I'd been to three other doctors about this constant fatigue and stomach pain. Everyone said it was stress. Dr. Phadke actually listened to the whole, messy story, asked questions the others hadn't, and ordered a specific test. Turns out it was a tricky parasite. She explained it in a way that finally made sense, and the treatment worked. She didn't give up when it was easier to just call it anxiety.
Needed a minor cyst removed. Honestly, I was nervous at first, but Dr. Phadke made it so straightforward. The whole thing took maybe twenty minutes in her clinic room. She talked me through each step, and it was over before I knew it. The stitches were tiny, healed cleanly. It was just a simple thing, but she treated it with real care.
The waiting area at Lilavati was packed, I'll admit. But the nurses at Dr. Phadke's station were so organized and kind. One of them saw I was looking lost and pointed me to the right line. Even when things were busy, they kept a calm environment. It made a stressful visit feel manageable.
What I remember most is how she sat down. My husband was with me, and we were both scared after hearing some news. Dr. Phadke pulled up a stool, looked at both of us, and just laid out the options in plain language. No rushing. She asked what our biggest worry was and actually answered that directly. You don't always get that kind of time and focus.
I've been seeing Dr. Patel for my diabetes and blood pressure for nearly eight years now. You know how it is with these thingsyou need someone who remembers your history without having to dig through the file every time. She does. The clinic can get busy, and sometimes you wait a bit, but once you're in her room, she's completely focused. She listens to what's changed, even the small stuff I might think is silly. That consistency is what keeps me coming back to Lilavati. I trust her judgment completely.
Severe abdominal pain. Went to Lilavati's emergency. They called Dr. Tejal Patel. She was clear and direct. Explained it was likely gallstones, ordered the right scans, confirmed it, and scheduled surgery. No sugar-coating, no unnecessary tests. The surgery went smoothly. Follow-up was straightforward. She answered my questions without any fluff. Got the job done. I'm fine now.
Fixed my hernia. Doc was clear, surgery went smooth, recovery's on track. No fuss.