Patient Experience

Patient experience at Lilavati Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making Lilavati Hospital a preferred hospital in Mumbai for planned and emergency treatment.
Needed a general check-up and a...
Dec 16, 2025
Doctor: Dr. Narendra M. Mehta Hospital: Lilavati Hospital

Needed a general check-up and a friend recommended Dr. Mehta. Got an appointment, went in, he was straight to the point, answered my questions without any fluff. Parking at Lilavati was a nightmare, but the actual visit was efficient. He's good. Would go back.

I went in for what I...
Aug 26, 2025
Doctor: Dr. Narendra M. Mehta Hospital: Lilavati Hospital

I went in for what I thought was just bad heartburn that wouldn't quit. Dr. Mehta actually sat and listened to me describe it for a good ten minutes, asking about specific foods and when the pain peaked. He had a hunch it might be something else and ordered a specific scan. Turns out it was a small ulcer. That extra bit of listening, instead of just writing a prescription, made all the difference. He treated the cause, not just the symptom I walked in with.

My annual check-up with Dr. Nikam...
Nov 13, 2025
Doctor: Dr. Narendra Nikam Hospital: Lilavati Hospital

My annual check-up with Dr. Nikam was scheduled for 10 AM. I was seen by 10:15. He reviewed my bloodwork, asked pointed questions, and gave clear instructions for managing my borderline cholesterol. No fluff, just facts and a straightforward plan. Exactly what I needed.

I was quite anxious about some...
Nov 25, 2025
Doctor: Dr. Narendra Nikam Hospital: Lilavati Hospital

I was quite anxious about some persistent stomach issues. Dr. Nikam listened quietly, never rushed me. His calm manner put me at ease. He explained everything in simple terms and ordered the right tests. I left feeling heard and much less worried.

After weeks of feeling run-down and...
Nov 15, 2025
Doctor: Dr. Narendra Nikam Hospital: Lilavati Hospital

After weeks of feeling run-down and getting nowhere, my wife insisted I see someone. Dr. Nikam was fantastic! He connected dots other doctors missed, diagnosed a vitamin deficiency, and I started feeling better within days. What a relief to finally have answers!

The parking at Lilavati was a...
Jan 15, 2026
Doctor: Dr. Narendra Nikam Hospital: Lilavati Hospital

The parking at Lilavati was a hassle, I’ll admit. But seeing Dr. Nikam was worth it. I had a nasty sinus infection that wouldn’t quit. He was direct, prescribed a strong course of treatment, and it worked. Back on my feet quickly. Efficient and effective care.

Had my gallbladder out last month....
Oct 14, 2025
Doctor: Dr. Narendra Trivedi Hospital: Lilavati Hospital

Had my gallbladder out last month. The first few days were rough, I won't lie. But Dr. Trivedi's team had a clear plan for the pain. They didn't just throw pills at me; they explained what to expect each day and when to ease off the meds. The follow-up call a week later was a nice touch. I'm back to walking the dog now, slowly but surely.

Appendicitis. Went to Lilavati in a...
Aug 31, 2025
Doctor: Dr. Narendra Trivedi Hospital: Lilavati Hospital

Appendicitis. Went to Lilavati in a lot of pain. Dr. Trivedi saw me quickly, confirmed it needed to come out, and explained the laparoscopic procedure in simple terms. Surgery was smooth. Staff was efficient. Recovering at home now. No complications.

I was quite nervous about my...
Dec 08, 2025
Doctor: Dr. Narendra Trivedi Hospital: Lilavati Hospital

I was quite nervous about my hernia operation. Dr. Trivedi has a very calm way about him. He listened to all my worries and never made me feel rushed. The hospital was busy, but his manner made everything feel less frightening. I'm so grateful for his kindness during a scary time.

Wow, what a difference! I'd been...
Nov 04, 2025
Doctor: Dr. Narendra Trivedi Hospital: Lilavati Hospital

Wow, what a difference! I'd been putting off this surgery for years because I was scared. Dr. Trivedi was fantasticconfident but not cocky. The whole process at Lilavati was so organized. I'm three weeks out and already feeling better than I have in ages. So glad I finally did it!

For months, I just felt offtired,...
Sep 03, 2025
Doctor: Dr. Ratna Samir Parikh Hospital: Lilavati Hospital

For months, I just felt offtired, achy, nothing specific. My local doctor was stumped. I saw Dr. Parikh at Lilavati on a friend's push. She listened to this long, rambling list of complaints and actually looked thoughtful, not dismissive. She ordered a couple of tests I'd never even heard of. Turns out it was a rare thyroid issue. She explained it all with a diagram on her notepad. I'm on medication now and finally feel like myself. She just... she figured it out when no one else could.

I needed a minor cyst removal....
Dec 12, 2025
Doctor: Dr. Ratna Samir Parikh Hospital: Lilavati Hospital

I needed a minor cyst removal. Honestly, I was more nervous about the hospital experience than the surgery itself. Dr. Parikh's team had it down to a science. The nurse who prepped me cracked a joke about my tattoo, which helped. The procedure itself was quicker than I expected. Dr. Parikh checked in the next day, which I wasn't anticipating. It healed cleanly, no fuss. Sometimes simple things going right is all you need.

The parking at Lilavati was a...
Nov 02, 2025
Doctor: Dr. Ratna Samir Parikh Hospital: Lilavati Hospital

The parking at Lilavati was a nightmare that day, I won't lie. I was flustered by the time I got to Dr. Parikh's clinic. But the lady at the reception desk was so calm; she sorted my papers and got me a glass of water without me even asking. The whole place felt quiet and clean, not chaotic. It made a real difference. Even the attendant who showed me to the room had a kind smile. It felt like the staff actually wanted to help, which isn't always the case.

Look, I don't really like doctors....
Oct 05, 2025
Doctor: Dr. Ratna Samir Parikh Hospital: Lilavati Hospital

Look, I don't really like doctors. I get awkward. But Dr. Parikh has this way of talking *with* you, not at you. When I was worried about some stomach pain, he didn't just rush to a scan. He sat back, asked about my job, my diet, my stress levels. He remembered my kid's name from a previous visit. It sounds small, but it made me feel like a person, not a case file. I trusted his advice because I felt heard.

My father was admitted with a...
Oct 18, 2025
Doctor: Dr. Russell Peter Pinto Hospital: Lilavati Hospital

My father was admitted with a severe infection, and we were all scared. Dr. Pinto sat with us in the waiting area, even though it was late. He explained everything in simple termswhat the infection was, what the medicine would do, and what to watch for. He didn't sugarcoat it, but he made us feel like we were part of the team. That meant more than anything.

Had a persistent stomach issue for...
Aug 25, 2025
Doctor: Dr. Russell Peter Pinto Hospital: Lilavati Hospital

Had a persistent stomach issue for months. Saw Dr. Pinto. He listened, asked direct questions, ordered the right tests. Diagnosis was clear, treatment worked. No fuss. Efficient and effective.

I was quite anxious about my...
Sep 26, 2025
Doctor: Dr. Russell Peter Pinto Hospital: Lilavati Hospital

I was quite anxious about my mother's surgery. Dr. Pinto has such a calm way about him. He took the time to answer all my quiet, worried questions without making me feel rushed. He remembered small details about her from a previous visit. It felt like genuine care, not just a routine.

Honestly, the parking at Lilavati was...
Nov 12, 2025
Doctor: Dr. Russell Peter Pinto Hospital: Lilavati Hospital

Honestly, the parking at Lilavati was a nightmare that day! But seeing Dr. Pinto was worth the hassle. My husband had been in pain for weeks, and other doctors just shrugged. Dr. Pinto figured it out in one consultation. The relief we felt was huge! He's got a great sense of humor too, which really lightened the mood.

My 8-year-old son, Arjun, had been...
Aug 30, 2025
Doctor: Dr. Vinaykumar Thati Hospital: Lilavati Hospital

My 8-year-old son, Arjun, had been complaining of stomach aches for weeks. We were so worried. The waiting area at Lilavati was busy, but when we finally saw Dr. Thati, he made us feel like we were his only patients. He got down on Arjun's level, asked him about his favorite cartoons, and explained everything in a way a kid could understand. He didn't just write a prescription; he took the time to talk to us about diet and stress. Seeing my son finally smile and relax was everything. Dr. Thati treated Arjun with such kindness, it meant the world to us.

Fixed my hernia. Doc was clear,...
Oct 17, 2025
Doctor: Dr. Sumeet Pawar Hospital: Lilavati Hospital

Fixed my hernia. Doc was clear, surgery went smooth, recovery's on track. No fuss.

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VO-284, Eldeco Centre 110017