Patient Experience

Patient experience at Lilavati Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making Lilavati Hospital a preferred hospital in Mumbai for planned and emergency treatment.
Had a persistent fever and fatigue....
Nov 02, 2025
Doctor: Dr. Rishma Dhillon Pai Hospital: Lilavati Hospital

Had a persistent fever and fatigue. Went to Lilavati. Saw Dr. Rishma Dhillon Pai. She was direct, asked clear questions, ordered the right tests. Explained the treatment plan without unnecessary detail. Follow-up was efficient. Problem resolved. Good experience.

I was quite nervous about seeing...
Jan 18, 2026
Doctor: Dr. Rishma Dhillon Pai Hospital: Lilavati Hospital

I was quite nervous about seeing a new doctor, but Dr. Pai made it easy. Her manner is very gentle. She listens more than she talks, which I appreciate. She took time to understand not just my cough, but how the worry was affecting my sleep. The hospital is big and can feel overwhelming, but in her clinic, it felt quiet and focused. The treatment she suggested was straightforward and worked. I'm very grateful for her kind and careful approach.

Honestly, I was a mess before...
Oct 27, 2025
Doctor: Dr. Rishma Dhillon Pai Hospital: Lilavati Hospital

Honestly, I was a mess before my appointment. I'd convinced myself it was something serious. Dr. Rishma Pai is fantastic! She looked at all my history, asked a ton of questions, and just had this 'aha!' moment. It was a vitamin deficiency, of all things! She laughed kindly and said, 'Let's get you fixed up, no drama needed.' The relief was huge. The whole process at Lilavati was smooth (though parking was a hunt), and Dr. Pai's energy is just so positive. She really knows her stuff. So glad I went!

I was so nervous going in,...
Dec 09, 2025
Doctor: Dr. Shinjini Pande Hospital: Lilavati Hospital

I was so nervous going in, my first time seeing a doctor on my own. Dr. Pande just had this calm way about her. She explained everything in simple terms, didn't rush me, and by the end I felt silly for being so worried. The hospital is huge and a bit intimidating, but she made it feel okay.

I've been seeing Dr. Pande for...
Jan 04, 2026
Doctor: Dr. Shinjini Pande Hospital: Lilavati Hospital

I've been seeing Dr. Pande for my check-ups for about five years now. What I appreciate is that she remembers me, remembers my history without having to dig through the file for ten minutes. She's consistentsame careful approach, same direct but kind manner every time. That kind of reliability is hard to find. You just trust her judgment.

Saw Dr. Pande for a persistent...
Jan 05, 2026
Doctor: Dr. Shinjini Pande Hospital: Lilavati Hospital

Saw Dr. Pande for a persistent cough. Straight to the point, clear advice, got the meds I needed. No fuss. Wait time was reasonable for Lilavati. Would see her again.

I'd been feeling run down for...
Nov 09, 2025
Doctor: Dr. Shinjini Pande Hospital: Lilavati Hospital

I'd been feeling run down for weeks and was putting off seeing anyone. Finally booked with Dr. Pande. The clinic was running a little late that day, but once I got in, she really listened. She asked questions I hadn't even thought about, connected some dots from stuff I mentioned in passing. Ordered a couple of tests I was skeptical about, but turns out she was right on the money. Started treatment and I'm finally feeling like myself again. It wasn't a magic fix, but she figured out the 'why' when I was just describing the 'what'.

Had a persistent stomach issue for...
Dec 21, 2025
Doctor: Dr. Swarna Goyal Hospital: Lilavati Hospital

Had a persistent stomach issue for months. Saw Dr. Swarna Goyal at Lilavati. She was direct, ordered the right tests, and had a clear treatment plan within one visit. Fixed the problem. Exactly what I neededno fuss, just results.

I've been seeing Dr. Goyal for...
Oct 21, 2025
Doctor: Dr. Swarna Goyal Hospital: Lilavati Hospital

I've been seeing Dr. Goyal for nearly a decade now, for everything from flu to managing my blood pressure. What I value most is that she remembers me, my history. I never feel like I'm starting from zero. The hospital's busy, sure, but in her office, there's a real sense of continuity. She's my first call for any health concern.

Look, I was sick of feeling...
Oct 07, 2025
Doctor: Dr. Swarna Goyal Hospital: Lilavati Hospital

Look, I was sick of feeling run down. Friend said to try Dr. Goyal. Went in, told her my symptoms. She listened, didn't brush me off, and actually explained what was probably going on in plain language. Got some meds, felt better in a week. Good doctor.

I was really nervousfirst major health...
Oct 30, 2025
Doctor: Dr. Swarna Goyal Hospital: Lilavati Hospital

I was really nervousfirst major health scare. The waiting area at Lilavati was packed, which didn't help. But Dr. Goyal had this calm way about her. She took her time, asked about my job and stress levels, not just the physical symptoms. She drew a little diagram on a notepad to show how stress was affecting my digestion. It wasn't just a prescription; she gave me a plan to manage it. Left feeling understood and like I could handle it.

I'd been to three other doctors...
Dec 11, 2025
Doctor: Dr. Uddhavaraj Dudhedia Hospital: Lilavati Hospital

I'd been to three other doctors with this weird, lingering fatigue and stomach pain. Everyone said it was stress. Dr. Dudhedia was the first one who actually sat and listened to my whole history, even the bits I thought were irrelevant. He ordered a specific test the others hadn't, and it turned out to be a pretty rare gut infection. He explained it all with a diagram on his notepadno fancy jargon. Starting treatment felt like a huge weight off.

Had to get a cyst removed...
Sep 13, 2025
Doctor: Dr. Uddhavaraj Dudhedia Hospital: Lilavati Hospital

Had to get a cyst removed from my back. Honestly, I was nervous about the whole thing, the idea of being cut while awake. But Dr. Dudhedia talked me through each step as he was doing it. 'Just a little pinch now,' 'You'll feel some pressure here.' It was over so fast. The stitches were neat, healed really clean. The whole thing was just... straightforward, which is exactly what you want.

Parking at Lilavati is always a...
Sep 08, 2025
Doctor: Dr. Uddhavaraj Dudhedia Hospital: Lilavati Hospital

Parking at Lilavati is always a bit of a hunt, I'll be honest. But once I got inside, the difference was clear. The front desk lady remembered my name from my last call. The nurse who took my vitals was really gentle and cracked a joke about the weather to settle my nerves. The place just runs smoothly, and it makes you feel less like a number.

My dad was admitted under Dr....
Oct 31, 2025
Doctor: Dr. Mohan B. Agarwal Hospital: Lilavati Hospital

My dad was admitted under Dr. Agarwal's care. What stood out was how Dr. Agarwal made time for us, the family. He'd come out, find us in the waiting area, and explain exactly what was happening and what the next steps were in a way we could understand. He never made us feel like we were bothering him, even with all our questions. That meant the world when we were so worried.

What stuck with me was how...
Oct 01, 2025
Doctor: Dr. Uddhavaraj Dudhedia Hospital: Lilavati Hospital

What stuck with me was how Dr. Dudhedia handles bad news. My reports came back with a finding we weren't expecting. He didn't sugarcoat it, but he also didn't just drop the bomb and leave. He pulled his chair closer, made sure I understood what it meant and what it didn't mean, and laid out the next steps clearly. He asked if I wanted my wife to come in to hear it again. It felt like he was in the tough moment with me, not just delivering a report.

At my age, hospital visits can...
Aug 29, 2025
Doctor: Dr. Vivek Salunke Hospital: Lilavati Hospital

At my age, hospital visits can be quite daunting. I was quite anxious about my persistent stomach trouble. Dr. Salunke saw me at Lilavati. He has a very calming way about him. He listened to everything I had to say, never rushed me, and explained my condition and the treatment plan in such simple terms. The ward was comfortable, and even when the tests took a little while, the nurses were very kind. I feel much more at ease now.

Had a severe abdominal pain. Went...
Jan 06, 2026
Doctor: Dr. Vivek Salunke Hospital: Lilavati Hospital

Had a severe abdominal pain. Went to Lilavati ER. Dr. Salunke was assigned. He diagnosed it quickly, ordered the right scans, and scheduled surgery. No fluff, just clear facts and a direct plan. The procedure went as he said it would. Recovered well. Good doctor.

I was so scared when they...
Sep 17, 2025
Doctor: Dr. Vivek Salunke Hospital: Lilavati Hospital

I was so scared when they said I needed to be admitted. I'm not one to speak up much. But Dr. Salunke… he made it easier. He asked gentle questions and really heard my answers. When he explained things, he did it softly, looking right at me. It didn't feel like he was just ticking boxes. I felt looked after, not just treated. Thank you.

Fixed my hernia. Doc was clear,...
Oct 17, 2025
Doctor: Dr. Sumeet Pawar Hospital: Lilavati Hospital

Fixed my hernia. Doc was clear, surgery went smooth, recovery's on track. No fuss.

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VO-284, Eldeco Centre 110017