Patient Experience
I had to get a deep laceration stitched up after a kitchen accident. Honestly, I was dreading it—the ER was busy, and I was just another cut hand. But Dr. Uday was quick and really gentle. He talked me through each step, even made a dumb joke about my knife skills. It was over before I knew it, and the stitches are so neat you can barely see the scar now. Just a straightforward, good job.
The night my dad had his fall, Nanavati was chaotic. Parking was a nightmare, and we were all stressed. But from the front desk to the nurses, everyone was directed and calm. Dr. Uday's team worked like a well-oiled machine around him. They got my dad stabilized fast, and someone even brought my mom a cup of tea while we waited for news. The place felt efficient, not just fancy.
What I remember most isn't the medical stuff, but how Dr. Uday talked to my frightened 80-year-old mother. He didn't just look at her chart; he knelt down so he was at her eye level in the trauma bay, held her hand, and called her 'Aunty'. He explained her fractures without talking down to her. In the middle of all that beeping and rush, he made her feel like a person, not a problem. That meant the world to us.
My case was a real puzzle for a while. A few doctors scratched their heads, but Dr. Pankaj was the one who finally pieced it together. He sat with me for a long time, drawing diagrams on a notepad to explain what he thought was going on and why a transplant was our best shot. It was scary, but he made the complex feel manageable. I'm here today because he figured it out when others couldn't.
I needed a fairly standard stem cell harvest, and honestly, I was just hoping to get it over with. The whole thing at Nanavati Max was surprisingly straightforward. Dr. Pankaj's team had the schedule down pat. I was in and out on time, the process was clear, and the worst part was probably the hospital coffee. Sometimes, boring and predictable is exactly what you want.
Let's be real, the parking garage at Nanavati Max is always packed. I arrived flustered and late for my consult. But from the front desk to the nurses in the BMT unit, everyone was calm and kind. They sorted my paperwork, got me a water, and didn't make me feel like a nuisance. It set the tone for everything. Dr. Pankaj runs a tight ship, and you can feel it in his team's attitude.
Look, doctors can be intimidating. I was a bundle of nerves before my first meeting with Dr. Pankaj. He walked in, saw I was anxious, and the first thing he did was ask about my family, not my blood counts. He has this way of listening where he actually stops everything and looks at you. He never rushed me, even when I asked the same question twice. That human connection made the medical stuff easier to bear.
I'd been to a couple of places about my chronic headaches, and everyone said it was just stress. Dr. P. looked at my scans differently. He spent a long time comparing them, pointed out something tiny I'd never heard of, and explained how it could be causing everything. It was a bit scary, but having a real answer, finally, changed my whole treatment plan.
Had to get a shoulder MRI after a fall. Honestly, I was just expecting it to be another hospital trip. But from check-in to the scan itself, everything clicked. The machine was quieter than I thought it'd be. Dr. P. had the report to my regular doctor so fast I barely had time to worry. It was just... easy.
Parking at Nanavati was a nightmare that day, I won't lie. But once I got inside for my scan, the difference was huge. The front desk person saw I was flustered and was really kind. The tech who did my ultrasound explained each step as we went. And Dr. P.'s report was so clear my GP didn't need to translate it for me. The whole team made a long day shorter.
I'm not great with medical stuff—I get nervous and ask too many questions. Dr. P. didn't rush me. He pulled up my scans on the big screen and used plain words, drawing with his finger on the monitor to show me what we were looking at. He even cracked a small joke when he saw how tense I was. Felt like he was talking *with* me, not at me.
At my age, you worry about being treated like a number. Dr. Girish was different. He explained my thyroid issue in simple terms, never rushed me, and even asked about my arthritis when adjusting my medication. The hospital is large, but his clinic felt calm. I left feeling understood, not just treated.
I've been seeing Dr. Girish for my diabetes for over eight years now. What I value most is that he remembers me, my history, and my specific challenges. His approach is steady and sensible—no drastic, trendy changes, just solid, consistent care that has kept my levels stable for years. I trust his judgment completely.
Had a weird sugar spike, saw Dr. Girish. He cut through the noise, ordered the right tests, fixed my meds. No fuss. Got it sorted.
I was diagnosed with a complex pituitary issue last year and was terrified. My first appointment at Nanavati was overwhelming—I got lost twice. But Dr. Girish spent nearly an hour with me, drawing diagrams on his notepad to show how the gland works. He called me himself with the initial scan results because he knew I was anxious. There was a follow-up where I had to wait a bit because he was dealing with an emergency, but his staff kept me informed. Now, a year later, my condition is managed. He didn't just treat a hormone level; he helped me understand my own body.
I've been seeing Dr. Garvit for follow-ups for nearly five years now, ever since my initial surgery. What stands out is how he remembers the small things—not just the scans, but how I was feeling last time, what my concerns were. The hospital's fancy, sure, but it's his consistency that makes me feel safe. You don't get that everywhere.
Okay, I was a complete wreck before my appointment. I'd never had any kind of surgery before and my mind was racing. Dr. Garvit just... calmed everything down. He didn't rush me, drew simple diagrams on his notepad, and actually listened to all my probably-silly questions. Left feeling like I was in solid hands, not just a number. Huge relief.
Had a lump, got it checked. Dr. Garvit was straight with me—explained the options clearly, no sugar-coating but also no scary drama. Surgery went fine, recovery was what he said it would be. Parking at Nanavati is always a hassle, but the actual medical care was good. Would recommend him if you need a breast surgeon.
My sister pushed me to get a second opinion after a confusing diagnosis elsewhere. Booking with Dr. Garvit at Nanavati was easy enough. The day of the consult, I was waiting a bit, flipping through magazines, really nervous. When he came in, he spent a full 45 minutes with me. He pulled up my scans, went through them side-by-side with the old reports, and explained the difference between what he was seeing and what the other doc said in a way that finally made sense. He had this very quiet, sure way of talking. The surgery itself was smooth, and his team checked on me regularly. That thoroughness in the beginning made all the difference.
I've been under Dr. Nagraj's care for over two years now for my follow-ups. You get to know a doctor's real character when you see them month after month. He never rushes, even when he's clearly busy. He remembers the small things—asks about my garden, remembers my daughter's exams. The treatment plan we started with at Nanavati was solid, but it's this consistency that's made living with this manageable. I trust him because he's shown up, every single time.