Nanavati Hospital Mumbai Reviews

Had to get a shoulder MRI. Honestly, I was just ticking a box. The appointment at Nanavati was easy to book, though I did get a bit turned around finding the imaging wing. The tech was nice, the machine was quieter than I expected, and it was over fast. Dr. Mitusha's report landed in my app two days later. It was clear, straight to the point about a minor tendon issue, and my physio said it gave her exactly what she needed. No drama, just what was required.

I was really dreading my biopsy. The whole hospital vibe can be cold, but the radiology department felt different. The lady at the front desk saw I was alone and anxious, and she checked on me twice while I waited. Even the person who took me to the room made a little small talk about the monsoon rain to distract me. When Dr. Mitusha came in, she was calm, and the whole team around her just worked together quietly. It made a scary hour feel manageable.

What stuck with me about Dr. Mitusha was how she talked to my elderly mother. Mom was confused and scared about her abdominal scan. Dr. Mitusha didn't rush. She knelt down so she was at eye level with the wheelchair, held her hand, and explained everything using the simplest words—'We're just taking pictures to see why your tummy hurts.' She treated her like a person, not just a patient. That kindness meant more to us than any technical detail.

At my age, one doesn't wish to trouble anyone, but my condition required attention. Dr. Chaitali treated me with such respect and patience. She explained my options without rushing, and her manner was very calming. The hospital itself is quite grand, though I did have to wait a little while past my appointment time. Still, the entire experience left me feeling well cared for and dignified.

Needed a second opinion on a complex gynecological issue. Dr. Chaitali was clear, factual, and efficient. She reviewed my history thoroughly, laid out the medical facts, and gave me a straightforward plan. No sugar-coating, just professional expertise. Got the clarity I needed to make a decision.

I was quite anxious about my procedure. Dr. Chaitali has a very gentle way of speaking that immediately put me at ease. She listened to all my little worries and never made me feel silly for having them. Her team was also very kind. It felt like more than just a clinical visit; it felt like someone was truly looking out for me.

After years of struggling, we're finally expecting! Dr. Chaitali was incredible through our whole fertility journey. She was so positive and direct with us, which is exactly what we needed. There were tough moments, but she never gave up on finding a solution. Walking into Nanavati for our first scan was the best day. We just feel so lucky to have found her.

My 16-year-old son was in a really dark place for months. We tried a few things, nothing stuck. Dr. Madhuri at Nanavati was the first person he actually opened up to. She didn't just talk to him; she talked WITH him, and with us. She explained things in a way that wasn't scary, like why the medication she suggested might help, and what the therapy sessions were aiming for. It's been six months, and we have our boy back. He's not 'fixed'—she was honest that it's ongoing work—but he's smiling again, and that's everything.

Getting my sister the right help felt impossible until we met Dr. Madhuri. What stood out for me was how she included our family. After each session, she'd take a few minutes just with me and my mom to explain, in plain language, what was happening and how we could support her at home. She never made us feel like we were in the way. She gave us her direct contact for emergencies, which we only used once, but knowing it was there took so much weight off. She treated my sister with real dignity, and us like partners in her care.

Needed a psychiatrist, got referred to Dr. Madhuri. Straight talk, no fluff. Listened to what I said, asked good questions. The meds she prescribed worked better than my last ones with fewer side effects. Appointments are on time, which I appreciate. Would recommend.

I was really nervous about seeing a psychiatrist. The whole Nanavati lobby is fancy and I felt out of place. Dr. Madhuri's office was quieter. She let me sit for a minute without pushing. I started talking about my anxiety, and somehow ended up telling her about my dad's passing years ago—I didn't even see the connection. She did. She pieced together how my grief had sort of twisted into this constant fear. We're working on it now, not just with pills but actual strategies for when I feel a panic attack coming on at work. It's hard, but for the first time, it feels like there's a path forward.

For two years, I kept getting these brutal sinus infections. My local doctor just kept prescribing antibiotics. Dr. Pankaj actually sat and listened to my whole history, then ordered a specific scan no one else had. Turns out it was a fungal ball, not a simple infection. The surgery was tricky, he explained it all in a way I could actually understand, and I haven't had a problem since. He figured out what everyone else missed.

I needed my tonsils out. Honestly, I was dreading it, remembering my cousin's horror story from years ago. But with Dr. Pankaj, it was just... straightforward. The surgery was quick, the pain afterwards was manageable like he said it would be, and recovery was exactly on schedule. It felt very routine for them, which was actually really comforting. No drama, just done well.

The hospital itself is nice, but what stood out was his team. The front desk lady remembered my name when I came for my follow-up, which was a nice touch. His assistant, Rohan, was great at calming my mom down while I was in surgery—she was more nervous than I was! Even the nurse who took my vitals was really kind. It felt like a group of people who actually knew what they were doing and cared a little.

Look, I'm scared of doctors. I get sweaty palms in waiting rooms. Dr. Pankaj has this very calm, no-rush way about him. He didn't just look at my chart; he looked at me. When he explained the need for a biopsy, he saw I was freaking out and just said, 'Let's talk about what's worrying you most.' He didn't sugarcoat anything, but he didn't make it scary either. That meant a lot.

Our world stopped when we heard the word 'leukemia' about our 8-year-old. The first meeting with Dr. Shivam was in a quiet room at Nanavati, and he just sat and listened to all our panicked questions for what felt like an hour. He never rushed. He explained the treatment plan in ways we could actually understand, and when my son was scared of the IV, Dr. Shivam talked to him about superheroes and how the medicine was like a shield. It wasn't just about the drugs; he saw our child, not just the cancer. The nurses were great, but it was Dr. Shivam's calm presence through every scan and result that got us through the worst of it. We're home now, and our boy is back to school. That's because of him.

Diagnosis: colon cancer, stage 3. Needed an oncologist. Found Dr. Shivam at Nanavati. He was clear, no sugar-coating. Explained the chemo regimen, the possible side effects, the timeline. Answered emails promptly. The hospital system is busy—sometimes had to wait a bit for appointments—but he was always prepared and focused during consultations. Treatment was tough, but effective. Scans show clear progress. He did what he said he would do. Recommend him.

I was quite nervous about starting chemotherapy. The whole process seemed so daunting. Dr. Shivam has a very gentle way about him. He took time during our first meeting to make sure I was comfortable, and he always asked how I was feeling, not just physically. There was one week where the side effects were particularly bad, and his team was very responsive in adjusting the medication. It made a difficult journey feel a little less lonely. The care at Nanavati was very good, and I am so grateful for his kindness and attention throughout.

What a relief! After two opinions that left me more confused than anything, meeting Dr. Shivam was like finally finding the right guide. He mapped out my lymphoma treatment so clearly—no doom and gloom, just a solid, step-by-step plan. Yeah, the parking at the hospital is always a mission, but walking into his clinic felt different. He’s got this great energy; you feel like you’re in capable hands. Halfway through treatment, my scans already looked better! I actually looked forward to my appointments because I left feeling hopeful. Finished my last cycle last month and I’m feeling like myself again. Dr. Shivam and his team are fantastic!

I've been under Dr. Nagraj's care for over two years now for my follow-ups. You get to know a doctor's real character when you see them month after month. He never rushes, even when he's clearly busy. He remembers the small things—asks about my garden, remembers my daughter's exams. The treatment plan we started with at Nanavati was solid, but it's this consistency that's made living with this manageable. I trust him because he's shown up, every single time.