Dr. Rakesh V

I'd been to a couple of doctors for this nagging stomach pain, and everyone just said it was stress. Dr. Rakesh actually sat and listened to the whole timeline, asked about things I never thought were connected. He ordered a specific scan the others hadn't. Turned out it was a tricky gallbladder issue, not just 'stress' at all. He explained it in a way that finally made sense, and the surgery he recommended fixed it completely. I felt heard for the first time.

Had to get a small cyst removed from my back. Honestly, I was nervous about any kind of procedure. Dr. Rakesh's team at Apollo Nellore made it so straightforward. The appointment was on time, the nurse who prepped me was really calming, and the whole thing was over in what felt like minutes. Follow-up was a breeze. Sometimes simple things are done well, and that matters a lot.

The hospital itself is nice and clean, which helps when you're feeling anxious. But what stood out was the front desk staff. My file got mixed up somehow when I arrived, and the lady there sorted it out without any fuss, even apologized for the wait. The ward assistant later was just as kind, checking if I needed an extra pillow. It's not just about the doctor; the whole place felt like it was run by decent people.

What I'll remember most is how Dr. Rakesh talked to my elderly mother. She gets confused easily and was scared. He didn't just talk to me. He pulled his chair up, looked her in the eye, and explained her medication using simple words and a warm tone. He waited for her to nod that she understood. That patience and kindness meant more to our family than any medical jargon ever could.