Dr. Naik Suresh Dongarsing

My dad was admitted for a bad fever and we were all really scared. Dr. Naik was the one who actually sat us down in the waiting area and drew a little diagram on a notepad to explain what was happening. He didn't just talk to the patient, he talked to us. He gave us his direct number for updates, which meant we didn't have to keep calling the main desk. That kind of communication took so much weight off our shoulders.

Our 8-year-old, Rohan, had a stomach bug that just wouldn't quit. We'd tried everything. I was a mess by the time we saw Dr. Naik at Medicover. He got down on his haunches to talk to Rohan, not just to me, and asked him about his favorite cartoon. He explained the medicine in a way a kid could understand, calling it an 'army' to fight the 'tummy monsters.' The wait was long that day, but the way he handled my scared little boy made it worth it. He checked in the next day himself, just to see if Rohan was feeling better.

Had a weird pain in my side for weeks. Went to Dr. Naik. He listened, poked around, ordered the right tests. Figured it out. Got me sorted. No fuss, no drama. Parking at that hospital is always a nightmare, though.

I walked into Medicover with what I thought was just a really bad case of heartburn. Dr. Naik, he had this calm way about him. He asked about my job (I'm a teacher, so it's stressful), what I ate, everything. He didn't rush. He actually seemed to think about it, you know? He said, 'Let's not assume it's just acid. Your description is a bit off for that.' Sent me for one specific scan I'd never even heard of. Turns out, it was a gallbladder issue starting up. He caught it way early. The whole thing, from my first complaint to the follow-up plan, felt like he was putting a puzzle together. I'm just glad he was the one looking at the pieces.