Op. MD. Nagehan Bolat

As a 78-year-old with rapidly progressing cataracts in both eyes, I was terrified of losing my ability to read and recognize my grandchildren's faces. Dr. Bolat didn't just schedule surgery; she spent an entire consultation explaining the phacoemulsification procedure using a detailed eye model, even drawing diagrams for my daughter. Her post-operative care was extraordinary, she personally called me the evening after each surgery. Now I can thread a needle again and see the individual leaves on trees. Her combination of technical precision and grandmotherly reassurance is something I've never encountered in 50 years of medical visits.

Our 8-year-old son developed a sudden, severe squint that appeared literally overnight after a fever. The local clinic said 'wait and see,' but we rushed to Medical Park Tokat. Dr. Bolat immediately recognized it as a rare case of acute acquired comitant esotropia possibly linked to a viral trigger. What amazed us was how she transformed the examination into a game for our terrified child, using animated fixation targets and calling the diagnostic lenses 'magic spy glasses.' She coordinated with pediatric neurology to rule out serious causes while calming our panic. Six weeks of prism therapy later, his eyes are perfectly aligned. She treated both our son's eyes and our parental anxiety.

I'm a 42-year-old graphic designer who noticed subtle distortion in straight lines, barely noticeable but professionally catastrophic. Dr. Bolat's routine checkup became anything but routine when her OCT scan revealed early-stage keratoconus that five other ophthalmologists had missed over two years. Instead of just prescribing cross-linking, she designed a hybrid treatment plan: customized corneal collagen cross-linking combined with specialty scleral lenses she personally fitted over three meticulous sessions. She even consulted with my optometrist abroad when I traveled for work. Her approach wasn't just treating a disease but preserving a career, she understood my visual needs were different from a factory worker's or retiree's.

This was supposed to be a simple follow-up for my diabetic retinopathy, but during the examination, Dr. Bolat noticed subtle neovascularization that hadn't been there three months prior. What happened next was a masterclass in emergency ophthalmology: she canceled her next appointment, performed immediate pan-retinal photocoagulation laser treatment right then, and arranged for anti-VEGF injections the same day, all while explaining each step in calm, clear Turkish. When I asked why the urgency, she showed me the scans and said, 'Your retina was preparing to stage a rebellion.' Two months later, the threatening vessels have regressed completely. She turned a routine visit into a sight-saving intervention with the decisiveness of a military commander and the bedside manner of a favorite aunt.