Patient Experience
I'd been to a couple of doctors for this nagging stomach pain, and everyone just said it was stress. Dr. Reddy actually listened, asked a bunch of questions I hadn't been asked before, and ordered a specific scan. Turns out it was a weirdly positioned gallstone that everyone else missed. He explained the whole thing with a diagram on his notepaddidn't rush me at all. Finally got it sorted.
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Reddy talked me through each step before he did it, the local anesthetic worked perfectly, and it was over in what felt like ten minutes. Follow-up was quick and easy, and the scar is barely there now. Just a regular thing done really well.
The hospital itself is nice and clean, I'll say that. Parking was a bit of a hunt that morning, but once inside, the front desk people were really kind and got me sorted quickly. The nurse who took my vitals was chatting with me about the weather to keep me calm. It's the little things that make a difference when you're sitting there in a gown.
What I remember most is how Dr. Reddy talks to you. I'm an older patient, and sometimes doctors can be a bit short. He sat down, looked me in the eye, and asked how I was doing before even looking at my file. He's got a calm way about him that makes you feel like you're the only person he has to see that day. That kind of respect means a lot.