Patient Experience
Our 8-year-old was born with a condition that made walking painful. We'd seen other doctors, but nothing helped long-term. From the first meeting, Dr. Paley listened to all our fears. He knelt down to talk to our son directly, showed him the X-rays. The surgery was scary for us, but his team at Burjeel kept us updated every step of the way. Seeing our boy run without pain for the first time... we just cried. He gave our child his childhood back.
My knee was a mess. Friend recommended Paley. Went to Burjeel, he fixed it. No nonsense, straight to the point. Works.
I'd been living with this nagging hip pain for years. Tried physio, injections, the works. Booking with Dr. Paley felt like a last resort. The waiting area at Burjeel was busy, I was nervous. But he walked in, spent a solid 45 minutes just going over my scans, drawing on a whiteboard to show me exactly what was wrong and how he could fix it. He didn't sugarcoat it—said recovery would be tough. The surgery itself was intense, and yeah, the first few weeks of rehab were hard. But now, a year later, I'm hiking again. That man knows his craft.
My hands were shaking in the waiting room. It was my first time seeing a doctor here, and I was convinced it would be something serious. Dr. Ehzana came in and just... talked to me. She didn't rush. She explained everything in simple words, even drew a little diagram. By the time she said it was likely just a bad reaction to new medication, I felt like I could breathe again. The hospital is huge and a bit intimidating, but she made it feel okay.
Had a persistent stomach issue. Saw Dr. Ehzana Ansari at Burjeel. She ordered the right tests, reviewed them promptly, and prescribed a treatment plan. It worked. Follow-up was efficient. Problem solved.
I was quite worried about my mother's constant fatigue. Dr. Ansari listened with such patience. Her voice was calm, and she asked all the right questions we hadn't even thought of. She coordinated with another specialist so gently. We left feeling cared for, not just processed. The clinic was very busy that day, but she never made us feel like a number.
Finally! After months of feeling run-down and getting nowhere, Dr. Ansari figured it out. She actually listened to everything I said, connected the dots, and we have a real plan now. I walked out of Burjeel Medical City with actual answers – what a relief! The pharmacy line was long, but honestly, I didn't even mind because I finally have some direction.
I'd been to a few doctors about this nagging fatigue and stomach issue, and everyone just said it was stress. Dr. Guella actually listened to the whole, weird history. He ordered a specific test the others hadn't, and it turned out to be something pretty rare. He explained it all in plain English, no jargon, and laid out a clear plan. I finally feel like we're getting somewhere.
Had to get a minor skin cyst removed. Honestly, I was nervous about the whole thing. But Dr. Guella made it so simple. The procedure itself was over in what felt like minutes, and he talked me through each step. The follow-up was just as easy—a quick check and I was out. It was exactly what you hope for: straightforward and no fuss.
Parking at Burjeel was a bit of a hunt that morning, I won't lie. But once I got inside, the place felt calm. The front desk staff sorted my paperwork without any hassle, and the nurse who took my vitals was really kind, even joked about the weather. It made a long wait feel shorter. Dr. Guella's clinic runs like a well-oiled machine, and that really helps when you're not feeling your best.
What stuck with me most was how Dr. Guella talks to you. He doesn't rush. During my consultation, he sat down, looked me in the eye, and asked how I was *really* doing. He has this quiet, reassuring way about him that just makes you feel heard. You can tell he's thinking about you as a person, not just a chart.
Had my gallbladder out last month. The first few days were rough, I won't lie. But Dr. Emad's team had a clear plan for the pain. They didn't just throw pills at me; they explained what to expect and when to call. I felt listened to, even when I was just complaining about getting out of bed. The follow-up call a week later was a nice touch—made me feel like I wasn't just another case.
Appendicitis. Went to Burjeel in a lot of pain. Dr. Al Nemnem saw me quickly, confirmed it needed to come out. Surgery was straightforward. He checked on me after, explained the incision care simply. No fuss. Got the help I needed, recovered fine. Parking at the hospital was a hassle that day, but the medical part was efficient.
I was quite nervous before my hernia operation. Dr. Emad has a very calm way about him. He took time to answer all my questions, even the silly ones, without making me feel rushed. After the surgery, he personally showed my husband how to help me move around safely at home. That kindness meant a great deal to us. The recovery has been smoother than I feared.
Wow, what a difference! I'd been putting off this procedure for years because I was scared. Dr. Emad Al Nemnem and his team at Burjeel City were fantastic. From the first consult to the post-op check, everything was so clear. The pain was managed really well—I was up and walking the same day! I feel like I have my life back. So relieved I finally went through with it.
At my age, one doesn't wish to be a bother, but my persistent discomfort was worrying. Dr. Essam Elgamal saw me at Burjeel. He was very patient, explaining things to me in a way I could understand without feeling rushed. The clinic was comfortable, though I did have to wait a little while past my appointment time. He arranged the necessary checks with great care. I left feeling reassured and in good hands.
Had a complex abdominal issue. Went to Dr. Essam Elgamal at Burjeel Medical City. He diagnosed it quickly, ordered the right scans, and explained the surgical plan clearly. No fluff. The procedure went as he said it would. Recovery is on track. He's a skilled surgeon.
I was quite anxious about needing a procedure. Dr. Elgamal has a very calm way about him. He listened to all my concerns and never made me feel silly for asking questions. The team at the hospital was kind, and he checked on me himself afterwards. It meant a lot. My experience was very positive.
Wow, what a difference! I'd been dealing with pain for months and was starting to think it was just something I had to live with. Dr. Elgamal figured it out in one consultation! The parking garage was packed that day, but honestly, it was worth the hassle. He's brilliant! I finally got the right treatment and feel like myself again. So, so grateful.
I'd been to a couple of doctors about this constant fatigue and stomach pain, and everyone just said it was stress. Dr. Abdulkader Hamad actually listened. He asked questions about things no one else had, like specific foods and even my travel history years ago. He ordered some different tests and figured out it was a tricky parasitic infection I must have picked up ages ago. I'm finally on the right treatment and starting to feel like myself. He didn't just give up.