Patient Experience
I've been seeing Dr. Shah for my blood pressure and general health for about five years now. What I appreciate is that he remembers me, remembers my history, and doesn't just treat the latest number on a chart. He's consistent, explains things without rushing, and I trust his judgment. That kind of steady, reliable care is hard to find.
Needed a doctor for a bad flu that wouldn't quit. Got an appointment with Dr. Shah. He was straight to the point, told me what it was and what to do. No fluff. Got the right meds, felt better in a couple days. Parking at Burjeel was a nightmare that day, but the visit itself was good.
I walked into Burjeel with what I thought was just a really bad stomach ache. Honestly, I was nervous—hospitals make me anxious. Dr. Shah had this calm way about him. He asked a ton of questions, even some that seemed unrelated, and actually figured out it was a kidney stone starting to move. He talked me through the scan results on the screen, explained the pain management options without sugar-coating it, and even joked about my high pain tolerance when I finally passed it. It wasn't fun, but he made a scary situation manageable.
I'd been to a few doctors about this constant fatigue and stomach pain, and everyone just said it was stress. Dr. Deena actually listened. She asked questions no one else had, ordered a specific test I'd never heard of, and it turned out to be a pretty rare gut issue. She explained it all with a diagram on her notepad—no jargon. Starting treatment now and finally feel hopeful.
Had to get a mole checked and removed. Honestly, I was nervous at first, but Dr. Deena made it so simple. The whole thing took maybe 20 minutes in her office at Burjeel. She talked me through each step, the pinch of the anesthetic was the worst of it, and the follow-up was just a quick call to say the biopsy was clear. It was a relief to have something so straightforward.
The hospital itself is impressive, I won't lie. It feels more like a calm hotel lobby than a clinic. But what stood out was her team. The nurse who took my vitals saw I was anxious and just chatted about the weather to distract me. The front desk sorted out my insurance paperwork without any fuss, even when I'd forgotten a document. It felt like everyone was actually working together.
Look, I'm not great with doctors. I get awkward. But Dr. Deena has this way of putting you at ease. She doesn't rush. She sits down, looks at you, and you feel like you're her only patient that day. When I told her I was scared about some test results, she didn't just dismiss it; she said, 'Let's look at the possibilities together.' That meant a lot.
My wife was really anxious about her check-up at Burjeel. Dr. Diana George was so good with her. She actually called me after the appointment to explain everything in simple terms, even though I couldn't be there. It made a huge difference knowing she was in good hands.
Our 8-year-old had a high fever that wouldn't break, and we were scared. Dr. George at Burjeel Medical City just had this calm way about her. She got down on his level, talked to him about his favorite cartoons while she checked him over. She explained the treatment plan to us step-by-step, and you could tell she really cared. We left feeling like we finally had someone on our side.
Saw Dr. Diana George for a persistent cough. Straight to the point, clear advice. Got the right meds, felt better in a couple days. Parking at the hospital was a nightmare, but the appointment itself was efficient.
I'd been putting off a general check-up for years, just feeling run down. From the moment I walked in, Dr. George made me feel heard. She didn't just rush through a list of questions; she actually connected my fatigue to my poor sleep, and my sleep to my caffeine habit. We talked about small, realistic changes instead of a complete life overhaul. The follow-up email with the test results had a personal note from her. It felt like she remembered our conversation, not just my file number.
I'd been to a couple of doctors about this nagging fatigue and stomach issue, and everyone said it was just stress. Dr. Dima actually listened. She asked questions no one else had, ordered some specific tests, and figured out it was a tricky thyroid problem that was messing with everything else. She explained it all on a notepad, drawing little diagrams. I finally feel like I'm getting somewhere.
Had to get a small cyst removed. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Dima walked me through each step before she did it, the actual procedure was quick, and the follow-up was just a simple check-in call from her nurse. It was one of those medical things you dread that turns out to be no big deal.
The clinic at Burjeel is nice, sure, but what really stood out was the team. The front desk remembered my name when I came back, and the nurse who took my vitals saw I was anxious and just chatted with me about my drive in—parking was a nightmare that day—until I relaxed. It felt like people, not just staff.
What I remember most is how Dr. Dima talked to my elderly mother. She never rushed her, got down to her eye level, and repeated things without a hint of impatience when mom got confused. You can't fake that kind of kindness. It made all the difference for both of us.
I'd been to a couple of doctors about this persistent fatigue and stomach pain, and everyone just said it was stress. Dr. Dima actually listened to everything, even the stuff I thought was irrelevant. She ordered some specific tests others hadn't, and it turned out to be a tricky autoimmune thing. She sat with me for ages explaining what it meant in plain English. I finally feel like I have a real answer and a plan.
Had to get a mole checked and removed. Honestly, I was nervous about the whole thing, but Dr. Dima made it so straightforward. The procedure itself was quick—she talked me through each step, which helped a lot. The parking garage was packed that morning, but once I got in, it was all very efficient. Follow-up was a breeze, just a quick check to make sure it was healing fine.
The clinic at Burjeel is really calm, which I needed because hospitals usually make me anxious. The front desk staff remembered my name when I came back for my results, which was a nice touch. Even the nurse who took my vitals was really kind and chatted with me to distract me. Dr. Dima's great, but the whole team there just makes the experience less stressful.
What really stuck with me was how Dr. Dima talks to you. She doesn't just look at her screen; she makes eye contact and asks real questions. When I told her I was worried about a medication side effect, she didn't dismiss it—she explained the pros and cons and we figured out an alternative together. Felt like I was talking to a very smart, caring person, not just a medical professional.
I'd been to a couple of doctors about this constant fatigue and stomach pain, and everyone just said it was stress. Dr. Abdulkader Hamad actually listened. He asked questions about things no one else had, like specific foods and even my travel history years ago. He ordered some different tests and figured out it was a tricky parasitic infection I must have picked up ages ago. I'm finally on the right treatment and starting to feel like myself. He didn't just give up.