Patient Experience

Patient experience at Burjeel Medical City Abu Dhabi – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Spine Surgery, Neurosurgery, Aesthetic and Reconstructive Surgery, Medical Oncology, Renal Transplantation, making Burjeel Medical City Abu Dhabi a preferred hospital in abu dhabi for planned and emergency treatment.
Had to get a small cyst...
Nov 27, 2025
Doctor: Dr. Hadeel Abdussalam Ahmed Alballa Hospital: Burjeel Medical City Abu Dhabi

Had to get a small cyst removed. Honestly, I was more nervous about the whole hospital thing than the procedure itself. Dr. Hadeel and her team at Burjeel made it so straightforward. The whole thing took maybe twenty minutes, she checked in the next day herself, and the scar is barely there now. It was just... easy, which is exactly what you want.

The place itself (Burjeel Medical City)...
Oct 05, 2025
Doctor: Dr. Hadeel Abdussalam Ahmed Alballa Hospital: Burjeel Medical City Abu Dhabi

The place itself (Burjeel Medical City) is huge, I got a bit lost finding the clinic. But the front desk lady walked me right to it, and the nurse in Dr. Hadeel's section was really kind—she could tell I was anxious and just chatted about normal stuff while we waited. It didn't feel cold or clinical. That made a big difference before I even saw the doctor.

What stuck with me was how...
Sep 13, 2025
Doctor: Dr. Hadeel Abdussalam Ahmed Alballa Hospital: Burjeel Medical City Abu Dhabi

What stuck with me was how Dr. Hadeel talks to you. She doesn't rush. I had a million questions about my medication, and she sat there and answered every single one without making me feel silly. She has this calm way about her that just makes you feel like you're in good hands, even when you're worried.

Had a persistent stomach issue for...
Dec 13, 2025
Doctor: Dr. Haifaa Fadl Mohamed Nourin Hospital: Burjeel Medical City Abu Dhabi

Had a persistent stomach issue for months. Dr. Haifaa got straight to the point, ordered the right tests, and had a clear treatment plan in one visit. Fixed the problem so I could get back to work. Efficient and effective.

My elderly mother was admitted, and...
Sep 07, 2025
Doctor: Dr. Haifaa Fadl Mohamed Nourin Hospital: Burjeel Medical City Abu Dhabi

My elderly mother was admitted, and we were all worried. Dr. Haifaa was the one who actually sat us down and explained everything in simple terms. She didn't rush us, answered every question, and made sure we understood the next steps. That kind of clear communication meant the world to our family during a stressful time.

Honestly, I was nervous about going...
Nov 16, 2025
Doctor: Dr. Haifaa Fadl Mohamed Nourin Hospital: Burjeel Medical City Abu Dhabi

Honestly, I was nervous about going to a big hospital. But Dr. Haifaa was great. No nonsense, just listened, checked me over, and told me exactly what was going on. Felt like she actually heard me. Would see her again.

I went to Burjeel with what...
Dec 30, 2025
Doctor: Dr. Haifaa Fadl Mohamed Nourin Hospital: Burjeel Medical City Abu Dhabi

I went to Burjeel with what I thought was just a bad flu, but I kept getting dizzy. The waiting area was packed, so I was a bit frustrated. When I finally saw Dr. Haifaa, she spent a good 20 minutes with me. She asked about my history, my job, everything. She suspected it might be linked to an old issue I had years ago, which I'd forgotten to mention. Ordered a specific blood test, and she was right. It wasn't the flu at all. She called me herself with the results and adjusted my meds. It was that extra bit of digging that made the difference.

I've been seeing Dr. Haitham for...
Oct 01, 2025
Doctor: Dr. Haitham Al-Okk Hospital: Burjeel Medical City Abu Dhabi

I've been seeing Dr. Haitham for my blood pressure for over five years now. He remembers the small things—asks about my daughter by name, recalls my last trip. The clinic at Burjeel can be busy, and sometimes you wait a bit, but he never rushes. That consistency, knowing exactly what to expect from him, is what keeps me coming back. He’s just a steady, reliable doctor.

Had a stubborn skin rash. Went...
Sep 18, 2025
Doctor: Dr. Haitham Al-Okk Hospital: Burjeel Medical City Abu Dhabi

Had a stubborn skin rash. Went to Dr. Al-Okk at Burjeel Medical City. He looked at it, asked a few clear questions, prescribed a cream. It cleared up in a week. No fuss, no unnecessary tests. Parking was a hassle that day, but the appointment itself was efficient. He solved the problem. That’s what I needed.

I was so worried about these...
Oct 05, 2025
Doctor: Dr. Haitham Al-Okk Hospital: Burjeel Medical City Abu Dhabi

I was so worried about these persistent headaches. Honestly, I was a nervous wreck walking into his office. Dr. Haitham has such a calm way about him. He listened quietly, explained everything in a way that didn’t scare me, and laid out a simple plan. Just hearing him talk made me feel lighter. I’m so grateful for his gentle approach during a scary time.

After months of feeling run-down and...
Dec 09, 2025
Doctor: Dr. Haitham Al-Okk Hospital: Burjeel Medical City Abu Dhabi

After months of feeling run-down and getting nowhere with other doctors, my wife insisted I see Dr. Al-Okk. What a difference! He actually connected the dots between my fatigue, my diet, and some old blood work. Started a new vitamin regimen and I feel like myself again. It’s such a relief to have someone who really listens and figures it out. I wish I’d gone to him sooner!

I'd been feeling run-down for months,...
Jan 06, 2026
Doctor: Dr. Hajar Al Hassani Hospital: Burjeel Medical City Abu Dhabi

I'd been feeling run-down for months, and a few other doctors just shrugged it off as stress. Dr. Hajar Al Hassani was different. She actually listened, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was something pretty rare that was easy to miss. She explained it all clearly, without making me feel stupid for being worried. I'm finally on the right treatment because she didn't give up.

Had to get a minor skin...
Dec 04, 2025
Doctor: Dr. Hajar Al Hassani Hospital: Burjeel Medical City Abu Dhabi

Had to get a minor skin lesion checked and removed at Burjeel. Honestly, I was nervous about any kind of procedure. Dr. Al Hassani made it so straightforward. She told me exactly what she was going to do, step by step, and it was over before I knew it. The whole thing was just... simple. No drama, no fuss. Sometimes that's exactly what you need.

The place itself (Burjeel Medical City)...
Dec 04, 2025
Doctor: Dr. Hajar Al Hassani Hospital: Burjeel Medical City Abu Dhabi

The place itself (Burjeel Medical City) is huge and can feel a bit overwhelming. I got a bit turned around finding the clinic, but one of the staff at the information desk walked me right there. Everyone, from the receptionists to the nurses, was really calm and kind. It made a long day of appointments feel less stressful. Even the waiting area was quiet and comfortable, which helped.

What stuck with me most was...
Jan 19, 2026
Doctor: Dr. Hajar Al Hassani Hospital: Burjeel Medical City Abu Dhabi

What stuck with me most was how Dr. Al Hassani talked to my elderly mother. She never rushed her, got down to her eye level, and repeated things patiently when needed. She has this calm way about her that just puts you at ease. You can tell she's not just looking at a chart; she's seeing the person in front of her. That means a lot.

I was so nervous going in,...
Sep 09, 2025
Doctor: Dr. Hala Abdulkareem Hospital: Burjeel Medical City Abu Dhabi

I was so nervous going in, my hands were actually shaking. It was my first time seeing a doctor here and I didn't know what to expect. Dr. Hala just had this calm way about her. She didn't rush me at all, even though I know I was talking in circles. She explained everything about my persistent cough in simple terms and actually listened to my silly worries. I walked out feeling like a weight was off my shoulders. The clinic was busy and I did wait a bit, but she made the actual visit worth it.

Had a severe stomach issue. Went...
Nov 08, 2025
Doctor: Dr. Hala Abdulkareem Hospital: Burjeel Medical City Abu Dhabi

Had a severe stomach issue. Went to Burjeel Medical City. Saw Dr. Hala Abdulkareem. She was clear, efficient, and got straight to the point. Ordered the right tests, diagnosed the problem quickly, and prescribed medication that worked. Follow-up was straightforward. Problem solved. Would see her again.

Sometimes you just need someone to...
Sep 03, 2025
Doctor: Dr. Hala Abdulkareem Hospital: Burjeel Medical City Abu Dhabi

Sometimes you just need someone to hear you. I’d been feeling run-down for weeks and other places made me feel like a number. Dr. Hala was different. She has a very gentle manner. She took her time, asked thoughtful questions, and really pieced together what was going on with my fatigue. Her advice was practical and kind. It felt like being cared for by someone who genuinely understands.

FINALLY! I’ve been dealing with this...
Sep 16, 2025
Doctor: Dr. Hala Abdulkareem Hospital: Burjeel Medical City Abu Dhabi

FINALLY! I’ve been dealing with this annoying skin rash for months and no one could figure it out. Saw Dr. Hala at Burjeel Abu Dhabi and she nailed it in one appointment! She was so sharp, asked all the right questions I hadn’t even thought to mention. The treatment plan she started is already making a huge difference. I’m so, so relieved to be getting my normal skin back. What a brilliant doctor!

I'd been to a couple of...
Nov 29, 2025
Doctor: Dr. Abdulkader Hamad Hospital: Burjeel Medical City Abu Dhabi

I'd been to a couple of doctors about this constant fatigue and stomach pain, and everyone just said it was stress. Dr. Abdulkader Hamad actually listened. He asked questions about things no one else had, like specific foods and even my travel history years ago. He ordered some different tests and figured out it was a tricky parasitic infection I must have picked up ages ago. I'm finally on the right treatment and starting to feel like myself. He didn't just give up.

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VO-284, Eldeco Centre 110017