Patient Experience
As an older person, visits to the doctor can be quite daunting. Dr. Giha at Burjeel Medical City put me at ease immediately. She speaks clearly, listens patiently to my old-fashioned worries, and took great care with my arthritis. The clinic itself is very comfortable, which matters when you're not as mobile. I left feeling properly looked after, not just processed.
Had a weird pain in my side that wouldn't go away. Got an appointment with Dr. Hala Giha. She was straight to the point, ordered the right tests, and figured it out. No fuss, no drama. Fixed me up. Good doctor.
I was really nervous going in—just a general check-up but I'd been putting it off. The waiting area was busy, I had to wait a bit past my time, which didn't help. But then Dr. Giha came out herself to get me. She spent the first few minutes just talking, asking about my work stress, before even opening my file. She noticed I was tapping my foot and said 'Let's start with what's really making you anxious.' She didn't just check my blood pressure; she helped lower it by actually listening. The whole thing felt like a conversation, not an interrogation. Even the follow-up email with my results had a personal note.
Had my gallbladder out last month. The surgery itself was fine, but the first few days after were rough. Dr. Hala was really on it with the pain meds—she called me at home to check in and adjusted my prescription when I said it wasn't cutting it. She didn't just send me off with a sheet of paper. The follow-up at Burjeel was quick, she checked the incisions and actually listened when I said I was worried about getting back to lifting things. Felt looked after the whole way.
As a project manager, I don't have time for drawn-out appointments or uncertainty. Saw Dr. Hala Idris for persistent stomach issues that were affecting my work. She was direct, ordered the right tests efficiently at Burjeel Medical City, and diagnosed a food intolerance. Gave me a clear, actionable plan. Problem solved in two visits. Exactly what I needed.
My back was killing me for weeks. Friend said to try Dr. Hala. She's no-nonsense, which I like. Asked straight questions, poked where it hurt, figured it was a muscle thing. Gave me some exercises and a stronger anti-inflammatory. It worked. Parking at the hospital is a nightmare, though.
I was really nervous going in. I'd put off seeing a doctor about this abdominal pain for too long, and my mind was racing with worst-case scenarios. From the first moment, Dr. Idris had a calm way about her that just settled me down. She spent a good 20 minutes just talking through everything before the exam. At Burjeel, she arranged for a scan the same day, which was a relief not to wait. When the results came back clear, she didn't just dismiss me; she sat with me and talked about stress and diet, figuring it might be a combination. She remembered small details from our first chat. It felt like she was solving a puzzle with me, not just processing a patient.
I've been seeing Dr. Hala for my diabetes and blood pressure for over five years now, first at her old clinic and now at Burjeel. She remembers everything. I don't have to re-explain my history every visit, and she's never rushed to change a medication that's working just because it's a new year. That consistency is hard to find. I trust her completely because she's earned it, visit after visit.
Had my gallbladder out last month. The surgery itself is one thing, but the week after was rough. Dr. Hala checked on me every single day I was in the hospital. She didn't just ask about the incision; she really listened when I said the pain meds made me feel foggy and worked with me to find a better balance. The follow-up was clear—what to watch for, when to call. Felt supported the whole way through recovery.
Saw Dr. Hala for a bad sinus infection. Got in quickly, she was direct about the treatment, and the antibiotics worked. Parking at Burjeel was a hassle, but the appointment itself was efficient. No complaints.
I was really nervous. I'd been feeling run down for months, just off, and my usual check-ups weren't finding anything. A friend recommended Dr. Hala. At the first appointment, she spent a solid 45 minutes with me, just asking questions and connecting dots I didn't even see. She ordered some specific tests others hadn't thought of. Turns out it was a thyroid issue. She called me herself with the results, explained it in plain English, and walked me through the treatment plan step by step. She didn't dismiss my 'just feeling off'—she investigated it. That made all the difference.
My mother was admitted with a high fever and confusion. Dr. Hamna was the one who actually took the time to call me, her daughter, every single evening to explain what was happening in plain language. She didn't just talk to the nurses. She told me exactly what the plan was and why, and answered all my panicked questions without making me feel silly. It made a scary situation feel manageable.
Had a persistent cough that wouldn't quit. As someone who travels constantly for work, I needed someone who could get to the point. Dr. Hamna at Burjeel did exactly that. Quick, clear diagnosis, gave me a straightforward treatment plan, and I was back on a plane in 48 hours feeling better. No fuss, just fixed it.
Honestly, I was nervous going to a big hospital like Burjeel. But Dr. Hamna is great. She's direct, tells you how it is, and doesn't sugarcoat things. I appreciated that. She figured out my stomach issue when two other doctors just gave me pills. The wait was a bit long, but she was worth it.
I'd been feeling run down for months—just tired all the time, no energy. My regular check-ups never caught anything. I saw Dr. Hamna almost on a whim. She actually listened to me describe my whole day, asked about my sleep and stress at work, things no one else had. She ordered a different set of blood tests based on that conversation. Turns out, it was a simple vitamin deficiency. The fix was easy, but finding it was the hard part. She took the time to connect the dots when others just rushed through.
Had my gallbladder out last week. The surgery itself is one thing, but the days after are the real test. Dr. Hanan checked on me every single morning, even on the weekend. She really listened when I said the pain was worse at night and adjusted my meds. It made a huge difference in being able to sleep and actually start moving around. The whole team at Burjeel was good, but her follow-up is what got me through the rough patch.
As an older gentleman, one values being treated with dignity and patience. Dr. Hanan Ali Mohammad provided exactly that. She explained my new medication regimen clearly, without rushing, and ensured I was comfortable throughout my consultation. The hospital environment can be daunting, but her calm manner put me at ease. I left feeling properly cared for.
Needed a doctor for a nasty stomach bug that wouldn't quit. Saw Dr. Hanan. She was straight to the point, figured it out fast, and the prescription worked. No fuss, got me fixed up. What more do you want?
I'd been putting off seeing anyone about this lingering cough for weeks, just blaming the AC. Finally went to Burjeel and got Dr. Hanan. I was a bit nervous, thinking it might be something serious. She didn't just write a script; she asked about my work, my sleep, even if my apartment was dusty. Turns out it was a mix of allergies and a mild infection I was ignoring. She laid out a simple plan, told me exactly what to watch for, and called two days later to see if I was improving. It felt like she was actually solving a puzzle, not just processing a patient. The cough is gone now, and I know what to do if it comes back.
I'd been to a couple of doctors about this constant fatigue and stomach pain, and everyone just said it was stress. Dr. Abdulkader Hamad actually listened. He asked questions about things no one else had, like specific foods and even my travel history years ago. He ordered some different tests and figured out it was a tricky parasitic infection I must have picked up ages ago. I'm finally on the right treatment and starting to feel like myself. He didn't just give up.