Patient Experience
Had to get a minor cyst removed. Honestly, I was nervous at first, but Dr. Elhag talked me through the whole thing in the clinic. The procedure itself was over before I knew it. No drama, no fuss. I was in and out in an hour, and the follow-up call from his nurse the next day was a nice touch. (Patient of Dr. Abuelhassan)
The place itself (Burjeel) is impressive, I won't lie, but the parking was a nightmare that morning. Once I got inside, though, everyone was really kind. The front desk helped me find my way, and Dr. Elhag's assistant was so patient with my million questions. It felt like a team effort, not just one person. (Patient of Dr. Abuelhassan)
What stuck with me most was how Dr. Elhag is with people. My elderly father saw him, and I was worried he'd feel talked down to. But the doctor just pulled up a chair, spoke directly to him, and explained everything in a way my dad could grasp. He has this calm, respectful way about him that puts you at ease immediately. (Patient of Dr. Abuelhassan)
My hands were shaking in the waiting room. It was my first time seeing a doctor here, and I was convinced something was seriously wrong. Dr. Adriana came in and just... listened. She didn't rush me, even when I was stumbling over my words. She explained everything in a way that actually made sense, and by the time I left, I felt like a weight had been lifted. The hospital is huge and a bit overwhelming, but she made it feel okay. (Patient of Dr. Adriana)
Had a persistent stomach issue. Went to Burjeel Medical City. Saw Dr. Adriana Valero Garzon. She was clear, asked the right questions, and ordered the necessary tests. Got a diagnosis and a treatment plan that worked. Follow-up was efficient. Problem solved. (Patient of Dr. Adriana)
I'm not one to make a fuss, but I felt I should say something. Dr. Garzon has a very gentle way about her. She remembers small details from previous visits, which makes you feel seen. The care I received was thoughtful, from start to finish. It wasn't just about the medicine; it was the manner in which it was given. A very kind doctor. (Patient of Dr. Adriana)
FINALLY! Someone who actually figured out what was going on with my migraines! Dr. Adriana is fantastic. She really dug into it, asked about my lifestyle, my sleep, everything. The new plan she put me on has changed everything—I've had two full weeks without an attack. The parking garage was a nightmare, but honestly, worth it to see her. So, so relieved. (Patient of Dr. Adriana)
I'd been to a few doctors about this constant fatigue and weird joint pain. Everyone said it was stress or getting older. Dr. Allam was the first one who actually listened to the whole timeline. He ordered some specific blood tests I'd never had before and, honestly, it took a couple of weeks to figure it out. Turns out it was a rare autoimmune thing. He sat with me and my husband for ages, drawing diagrams on a notepad to explain what was happening and the treatment plan. I finally feel like we're getting somewhere. (Patient of Dr. Ahmad)
Had to get a colonoscopy, which nobody looks forward to. The prep was as awful as everyone says, but the actual procedure at Burjeel was straightforward. Dr. Allam popped his head in before I went under, cracked a small joke about the prep drink, which actually helped. Woke up, he came by with the all-clear results and some pictures. The whole thing felt very routine for them, which made it less scary for me. In and out without any drama. (Patient of Dr. Ahmad)
The place itself is impressive, I won't lie. It feels more like a high-end hotel than a hospital. But what really stood out was the team. The lady at the front desk saw I was lost and walked me to the clinic. The nurse who took my vitals noticed I was anxious and just chatted about the weather for a minute. It wasn't just Dr. Allam; everyone I interacted with seemed genuinely kind and on the ball. Even the guy who brought the tea was polite. (Patient of Dr. Ahmad)
Look, I'm not great with doctors. I get nervous and clam up. My first visit with Dr. Allam, I probably gave one-word answers. He didn't rush me. He just talked in a really calm, normal way, asking about my work and family, and the medical questions sort of slipped into the conversation. He has this way of explaining things without making you feel stupid. I left feeling like I'd talked to a really smart, calm friend who also happens to know a lot about medicine. (Patient of Dr. Ahmad)
I'd been to a couple of doctors with this weird fatigue and stomach pain, and everyone just said it was stress. Dr. Ahmad was different. He actually sat and listened to everything, even the stuff I thought was silly. He ordered some specific tests others hadn't, and it turned out to be a thyroid issue that was messing with everything. I'm just glad someone finally looked at the whole picture instead of just the obvious parts. (Patient of Dr. Ahmad)
Had to get a mole checked and removed. Honestly, I was pretty nervous about it, but Dr. Ahmad made it so straightforward. He explained exactly what he was going to do, step by step, and the whole thing was over in maybe fifteen minutes. The clinic was running a bit behind that day, but once I was in the room, he didn't rush me at all. It healed up perfectly, no fuss. (Patient of Dr. Ahmad)
The place itself, Burjeel, is impressive, but what really stood out was the team. From the front desk person who helped me find my way to the nurse who calmed my kid down before the appointment, everyone was just...solid. It felt organized, not chaotic. Even the guy who took my blood samples was really good, got it on the first try. It made a long day much easier. (Patient of Dr. Ahmad)
My husband was really anxious about his check-up, just hates doctors. Dr. Ahmad has this really calm way about him. He didn't just talk at him; he asked questions and actually waited for the answers. He cracked a couple of dry jokes that actually landed. By the end, my husband was relaxed, which is a miracle. It felt like talking to a very knowledgeable, sensible friend. (Patient of Dr. Ahmad)
My hands were shaking in the waiting room. First time seeing a doctor here, and I was convinced it was something serious. Dr. Jazzar came in, sat down, and just... talked. He didn't rush. He explained everything in simple words, even drew a little diagram on a notepad. By the time I left, the weight was gone. He just made it feel normal, not scary. (Patient of Dr. Ahmad)
Had a persistent stomach issue. Went to Burjeel, saw Dr. Ahmad Jazzar. He ordered the right tests, reviewed them with me clearly, and prescribed a treatment. It worked. The clinic was busy, but the process was efficient. Problem solved. (Patient of Dr. Ahmad)
I was quite worried about my father's check-up. Dr. Jazzar has such a calm way about him. He listened so patiently to all our family's questions, never made us feel we were bothering him. His advice was gentle but very clear. We felt looked after, in a quiet, steady way. (Patient of Dr. Ahmad)
Finally! After months of feeling run-down and getting nowhere, my friend pushed me to see Dr. Jazzar. What a difference. He actually figured it out – it was a simple vitamin deficiency! The energy is coming back. The guy knows his stuff, and he has a great way of explaining things without the medical jargon. So glad I went. (Patient of Dr. Ahmad)
I'd been to a couple of doctors about this constant fatigue and stomach pain, and everyone just said it was stress. Dr. Abdulkader Hamad actually listened. He asked questions about things no one else had, like specific foods and even my travel history years ago. He ordered some different tests and figured out it was a tricky parasitic infection I must have picked up ages ago. I'm finally on the right treatment and starting to feel like myself. He didn't just give up. (Patient of Dr. Abdulkader)