Burjeel Medical City Abu Dhabi Reviews

Had to get a mole checked and removed. Honestly, I was nervous at first—anything with 'biopsy' sounds scary. But Dr. Kussmann's clinic at Burjeel was really efficient. The whole thing took maybe 20 minutes. She talked me through each step as she did it, and the local anesthetic worked perfectly. Got the results back quickly online, and it was all clear. It was just a routine thing, but it felt handled with real care.

The hospital itself is impressive, but what stood out was the team. From the front desk person who helped me find my way when I was lost, to the nurse who saw I was anxious and brought me a glass of water without me asking. They all seemed to communicate well with Dr. Heidi, too. Even the guy who cleaned the waiting area had a smile. It didn't feel like a factory; it felt like people working together.

What I'll remember most is how Dr. Heidi talked to my elderly mother. Mom gets confused easily and is hard of hearing. Dr. Kussmann didn't rush. She sat down, made sure Mom could see her face, spoke clearly and calmly, and checked in with me without talking over Mom. She has this quiet, steady way about her that just puts you at ease. You feel like you're the only patient she has that day.

I'd been to a few doctors about this constant fatigue and weird stomach pain. Everyone said it was stress. Dr. Hina Jan actually listened, like, really listened to all the little details I thought were silly. She ordered some specific tests others hadn't and figured out it was a tricky thyroid issue combined with a mild food intolerance. She explained it in a way that finally made sense. I'm on a simple treatment plan now and feel like myself again.

I needed a minor skin cyst removed. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Jan walked me through each step before she did it, the local anesthetic worked perfectly, and it was over in what felt like minutes. The follow-up was quick, and the scar is healing really cleanly. It was just a simple thing, but it was handled so well.

The place is huge, and I got a bit turned around finding the clinic—parking was a bit of a maze that day. But once I checked in, the front desk lady was so patient and gave me clear directions. The nurse who took my vitals was really kind and chatted with me to settle my nerves. Even the cleaner in the hallway smiled and said good morning. It made a big difference to the whole visit.

What stuck with me most about Dr. Jan was how she talked to my elderly father. He gets confused easily. She didn't rush him, she sat down at his level, and used simple words without talking down to him. She checked if he understood and repeated things gently. You could see him relax. That kind of patience and respect is rare.

I was so nervous going in for my first check-up in years. My hands were literally shaking in the waiting room. Dr. Roman just had this calm way about him, like he'd seen it all before and nothing was a big deal. He explained everything in simple terms, didn't rush me, and by the end I felt silly for being so worried. The whole place (Burjeel) is fancy but he made it feel normal.

My 8-year-old had a fever that wouldn't break and I was panicking. We saw Dr. Roman and he was so gentle with her. He got down on her level, showed her his stethoscope, let her listen to her own heartbeat. He didn't just talk to me, he talked TO her, which made her feel brave. He took the time to explain to me, a very freaked-out mom, exactly what was happening and what to watch for at home. We left feeling cared for, not just processed.

Needed a general check-up. Dr. Roman was good. Straight to the point, answered my questions clearly. Got what I needed done. Parking at the medical city was a bit of a hassle, but the appointment itself was efficient.

I'd been putting off dealing with this nagging fatigue for months, just blaming work. Finally booked with Dr. Roman. The clinic was running a little behind that day, but when he came in, he was fully present. He didn't just check boxes; he asked about my routine, my stress levels, things I hadn't even connected. Ordered the right tests, called me himself with the results instead of having a nurse do it. It wasn't anything dramatic, but he treated it like a puzzle to solve, and that attention made all the difference. Felt like he actually listened.

Had a persistent cough for weeks. My schedule is packed, so I needed someone who wouldn't waste my time. Dr. Huda got straight to the point, ordered the right tests efficiently, and explained the treatment plan clearly. Follow-up was smooth. Exactly what I needed.

I was quite nervous about some ongoing stomach issues. Dr. Huda has a very calm way about her. She listened quietly, never made me feel rushed, and her gentle explanations really put my mind at ease. The clinic was busy, but she gave me her full attention.

After months of feeling run-down and getting nowhere, my visit with Dr. Huda was a huge relief! She actually figured out what was wrong. The difference in how I feel now is night and day. So grateful to have found her.

Came in for a general check-up. The wait was a little longer than expected, but once I saw Dr. Huda, it was worth it. She was thorough, answered all my questions without medical jargon, and made sensible recommendations. Felt well looked after.

At my age, you get used to doctors rushing you through appointments. Dr. Schakaki was different. He took his time with me at Burjeel, explained everything about my medication in simple terms, and never made me feel like a bother. The clinic was comfortable, and he has a very calm way about him. It was a good visit.

I was really nervous going in—first time seeing a doctor here and my Arabic isn't great. Dr. Schakaki immediately put me at ease. He listened to all my worries, didn't dismiss anything, and explained my options clearly. I left feeling like I had a plan, not just a prescription. Big relief.

Saw Dr. Schakaki for a persistent cough. Straight to the point, clear advice, got what I needed. No fuss. Parking at the medical city was a pain, but the appointment itself was efficient.

I'd been feeling run-down for weeks and put off seeing anyone. Finally booked with Dr. Schakaki. The waiting area was busy, but once I got in, he just asked 'So, what's been going on?' and really listened. He connected some dots I hadn't—turned out my sleep issues and low energy were related. Ordered the right tests, called me himself with the results a few days later. Felt like he actually cared about figuring it out, not just moving on to the next patient.

I'd been to a couple of doctors about this constant fatigue and stomach pain, and everyone just said it was stress. Dr. Abdulkader Hamad actually listened. He asked questions about things no one else had, like specific foods and even my travel history years ago. He ordered some different tests and figured out it was a tricky parasitic infection I must have picked up ages ago. I'm finally on the right treatment and starting to feel like myself. He didn't just give up.