Patient Experience

Patient experience at Burjeel Medical City Abu Dhabi – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Spine Surgery, Neurosurgery, Aesthetic and Reconstructive Surgery, Medical Oncology, Renal Transplantation, making Burjeel Medical City Abu Dhabi a preferred hospital in abu dhabi for planned and emergency treatment.
I needed a minor cyst removed,...
Oct 25, 2025
Doctor: Dr. Maha Abdulhafeez Feda Hospital: Burjeel Medical City Abu Dhabi

I needed a minor cyst removed, and honestly, I was pretty nervous about the whole thing. Dr. Maha made it so simple. She walked me through each step on the day, kept talking to me during the procedure to distract me, and it was over before I knew it. The whole visit, from check-in to walking out, took maybe two hours. It was one of the smoothest medical experiences I've had.

The clinic at Burjeel is really...
Oct 16, 2025
Doctor: Dr. Maha Abdulhafeez Feda Hospital: Burjeel Medical City Abu Dhabi

The clinic at Burjeel is really calm, which helped a lot because I was anxious. The front desk staff remembered my name when I came back for a follow-up, which was a nice touch. Even the nurse who took my vitals was really kind and chatted with me about my kids. It felt less like a sterile hospital and more like a place where people actually care. Dr. Maha fits right into that environment.

What stuck with me most about...
Jan 24, 2026
Doctor: Dr. Maha Abdulhafeez Feda Hospital: Burjeel Medical City Abu Dhabi

What stuck with me most about Dr. Maha is how she talks to you. She doesn't rush. She sits down, looks you in the eye, and explains things without using confusing medical jargon. When I had questions, she never made me feel silly for asking. She has this calm, direct way about her that just makes you feel like you're in good hands. It makes a huge difference when you're worried.

My dad was admitted under Dr....
Oct 26, 2025
Doctor: Dr. Mahesh Cirasanambati Hospital: Burjeel Medical City Abu Dhabi

My dad was admitted under Dr. Mahesh's care, and honestly, we were all pretty scared. The waiting room was packed, but he made time to come out and explain everything to us in simple terms, twice. He didn't just talk to my dad; he talked to the whole family. That meant the world to us when we felt so helpless.

As a project manager, I don't...
Jan 04, 2026
Doctor: Dr. Mahesh Cirasanambati Hospital: Burjeel Medical City Abu Dhabi

As a project manager, I don't have time for drawn-out appointments. I came in with a persistent issue, and Dr. Mahesh was direct. He ordered the right tests, gave me a clear plan, and followed up promptly. Got me sorted and back to work efficiently. Exactly what I needed.

Look, I was nervous. New country,...
Nov 22, 2025
Doctor: Dr. Mahesh Cirasanambati Hospital: Burjeel Medical City Abu Dhabi

Look, I was nervous. New country, new hospital, weird symptoms. Dr. Mahesh? No nonsense. He listened, asked sharp questions, and figured it out fast. The clinic was running late that day, but he didn't rush me. Straight shooter who knows his stuff.

I'd been feeling off for months—tired,...
Sep 03, 2025
Doctor: Dr. Mahesh Cirasanambati Hospital: Burjeel Medical City Abu Dhabi

I'd been feeling off for months—tired, just not right. My GP at home was stumped. During a work trip to Abu Dhabi, it got worse, and I ended up at Burjeel. Dr. Cirasanambati spent a long time going over my whole history, things I'd forgotten to mention. He connected dots others missed. The treatment was simple in the end, but getting that diagnosis felt like someone finally turned the lights on. I'm back to my old self now.

At my age, you appreciate a...
Oct 18, 2025
Doctor: Dr. Mahmoud Ayche Hospital: Burjeel Medical City Abu Dhabi

At my age, you appreciate a doctor who doesn't rush you. Dr. Ayche always listens carefully, explains things in a way I can understand, and makes sure I'm comfortable. The clinic at Burjeel is very clean and the staff are kind, which matters when you're not as spry as you used to be. I feel well looked after.

I've been seeing Dr. Ayche for...
Dec 19, 2025
Doctor: Dr. Mahmoud Ayche Hospital: Burjeel Medical City Abu Dhabi

I've been seeing Dr. Ayche for about five years now, ever since I moved to Abu Dhabi. What I value most is that I can trust his judgment completely. He remembers my history, he's consistent in his approach, and if something needs a specialist, he knows exactly who to send me to. It's that reliability you want from your GP.

Straight up, Dr. Ayche is a...
Dec 21, 2025
Doctor: Dr. Mahmoud Ayche Hospital: Burjeel Medical City Abu Dhabi

Straight up, Dr. Ayche is a good doctor. Got my issue sorted quickly, no fuss. Explained what was going on without all the complicated jargon. Would go back.

I was really nervous about this...
Nov 25, 2025
Doctor: Dr. Mahmoud Ayche Hospital: Burjeel Medical City Abu Dhabi

I was really nervous about this persistent cough I had. The waiting room was busy, I'll admit, but once I got in to see Dr. Ayche, he put me at ease. He asked a lot of questions, even some I didn't think were related, and then took the time to draw a little diagram on his notepad to show me how a sinus infection was causing the drip. He called in the prescription himself while I was there. It was that extra bit of care that made all the difference, and sure enough, his treatment plan worked.

My 8-year-old son had a fever...
Dec 21, 2025
Doctor: Dr. Mahmoud Negm Hospital: Burjeel Medical City Abu Dhabi

My 8-year-old son had a fever that just wouldn't break, and I was really scared. We saw Dr. Mahmoud at Burjeel. He didn't just talk to me; he got down on his level, explained everything to my son in a way he could understand, and was so gentle during the exam. The whole thing was stressful, but Dr. Mahmoud's calmness made all the difference. My son is back to his usual self now, and I finally feel like I can breathe again.

Had a pretty major abdominal surgery...
Sep 17, 2025
Doctor: Dr. Mahmoud Negm Hospital: Burjeel Medical City Abu Dhabi

Had a pretty major abdominal surgery with Dr. Negm. The first couple days after were rough, I won't lie. But his team had a clear plan for the pain and he checked on me personally every morning, even on the weekend. He was straight with me about what to expect during recovery, which actually helped more than just sugar-coating it. I'm a month out now and feeling stronger every day because we stuck to that plan.

Saw Dr. Mahmoud Negm for a...
Oct 15, 2025
Doctor: Dr. Mahmoud Negm Hospital: Burjeel Medical City Abu Dhabi

Saw Dr. Mahmoud Negm for a persistent cough. Parking at the medical city was a nightmare, but the appointment itself was great. He listened, asked good questions, didn't rush. Got a clear diagnosis and a treatment that worked. Simple and effective.

I'd been feeling run-down for months....
Oct 09, 2025
Doctor: Dr. Mahmoud Negm Hospital: Burjeel Medical City Abu Dhabi

I'd been feeling run-down for months. My usual check-ups elsewhere never found anything, but I just knew something was off. I booked with Dr. Mahmoud on a friend's recommendation. He spent nearly an hour with me, going over my history in detail I'd never experienced before. He connected dots between things I thought were unrelated—my sleep, some mild heartburn, constant low energy. Ordered specific tests others hadn't. Turns out it was a manageable thyroid issue. He called me himself with the results and walked me through the treatment. It wasn't a miracle cure, but it was someone finally taking the time to figure out the puzzle.

My dad was admitted to Burjeel...
Nov 21, 2025
Doctor: Dr. Mai Osman Suleiman Ahmed Hospital: Burjeel Medical City Abu Dhabi

My dad was admitted to Burjeel and we were all really worried. Dr. Mai was the one who actually sat down with us in the family room and explained everything in simple terms, not just medical jargon. She drew a little diagram on a notepad about what was happening. She called me directly with updates, even late once, which meant a lot. We felt included, not just kept in the waiting room.

Had a persistent health issue that...
Jan 08, 2026
Doctor: Dr. Mai Osman Suleiman Ahmed Hospital: Burjeel Medical City Abu Dhabi

Had a persistent health issue that was affecting my work. Needed a doctor who was direct and got to the point. Dr. Ahmed at Burjeel Medical City was exactly that. Quick, accurate diagnosis, clear treatment plan. Follow-up was efficient. Problem resolved, back to full capacity.

Look, I don't like doctors. I...
Nov 23, 2025
Doctor: Dr. Mai Osman Suleiman Ahmed Hospital: Burjeel Medical City Abu Dhabi

Look, I don't like doctors. I was nervous going in. But Dr. Mai was straight with me. Didn't sugarcoat things, told me what I needed to do to fix my blood pressure. The waiting area was packed, but once I got in, she gave me her full attention. Got the meds sorted, feeling better now. She's good.

I'd been feeling run down for...
Dec 25, 2025
Doctor: Dr. Mai Osman Suleiman Ahmed Hospital: Burjeel Medical City Abu Dhabi

I'd been feeling run down for months—just tired all the time, achy. My usual check-ups never found anything. I saw Dr. Mai Osman Suleiman Ahmed on a recommendation. She didn't just run the standard tests; she actually listened to the whole story, asked about my sleep, my stress at home, everything. Ordered a couple of specific blood tests others hadn't. Turns out it was a vitamin deficiency that was easy to fix. The whole process, from the first appointment to getting the results, felt thorough. She remembered small details from our first chat when I went back. I finally have my energy back.

I'd been to a couple of...
Nov 29, 2025
Doctor: Dr. Abdulkader Hamad Hospital: Burjeel Medical City Abu Dhabi

I'd been to a couple of doctors about this constant fatigue and stomach pain, and everyone just said it was stress. Dr. Abdulkader Hamad actually listened. He asked questions about things no one else had, like specific foods and even my travel history years ago. He ordered some different tests and figured out it was a tricky parasitic infection I must have picked up ages ago. I'm finally on the right treatment and starting to feel like myself. He didn't just give up.

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VO-284, Eldeco Centre 110017