Patient Experience

Patient experience at Burjeel Medical City Abu Dhabi – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Spine Surgery, Neurosurgery, Aesthetic and Reconstructive Surgery, Medical Oncology, Renal Transplantation, making Burjeel Medical City Abu Dhabi a preferred hospital in abu dhabi for planned and emergency treatment.
Had a concerning abdominal issue. Saw...
Dec 25, 2025
Doctor: Dr. Majed Alghamdi Hospital: Burjeel Medical City Abu Dhabi

Had a concerning abdominal issue. Saw Dr. Alghamdi at Burjeel Medical City. He was clear, efficient, and direct. Asked the right questions, ordered the necessary scans, and explained the results without unnecessary detail. The issue was resolved. He followed up. Good experience.

I was so nervous coming in,...
Oct 12, 2025
Doctor: Dr. Majed Alghamdi Hospital: Burjeel Medical City Abu Dhabi

I was so nervous coming in, my hands were actually shaking. Dr. Alghamdi has such a gentle way about him. He spoke softly, asked permission before each step of the examination, and really took the time to hear what I was feeling. It wasn't just about the symptoms. He made sure I understood everything, and his plan was so thoughtful. I left feeling cared for, not just treated. Thank you.

Honestly, I was bracing for bad...
Jan 16, 2026
Doctor: Dr. Majed Alghamdi Hospital: Burjeel Medical City Abu Dhabi

Honestly, I was bracing for bad news. I'd put off seeing anyone for weeks! Dr. Alghamdi was fantastic—he just had this reassuring, 'we can handle this' energy. He cracked a little joke that broke the tension, then got straight to work figuring it out. The whole process at the hospital was smooth (parking was a bit of a hunt, but that's everywhere). He called me himself with the results, which were totally fine! Such a weight off my shoulders. Really, really great doctor.

My 8-year-old son had been complaining...
Sep 13, 2025
Doctor: Dr. Malcolm Borg Hospital: Burjeel Medical City Abu Dhabi

My 8-year-old son had been complaining of stomach pains for weeks, and our usual doctor couldn't figure it out. We were so worried. Dr. Borg spent nearly an hour with us, actually getting down on my son's level to talk to him. He didn't just rush to a prescription; he asked about school, friends, everything. He figured out it was mostly anxiety about a big test, but still ordered a simple test to be sure. He called us himself with the results. I cried from relief. He treated my child like a person, not just a chart.

I hate going to the doctor....
Oct 08, 2025
Doctor: Dr. Malcolm Borg Hospital: Burjeel Medical City Abu Dhabi

I hate going to the doctor. I put off this weird fatigue for months because I was scared of what they might find. The whole way to Burjeel, my heart was pounding. Dr. Borg must have seen it on my face. His first words were, 'Let's just figure this out together, no jumping to conclusions.' He listened to all my probably silly worries without making me feel stupid. Turns out it was a simple vitamin deficiency. He explained the bloodwork in plain English. I walked out feeling like a weight was gone.

Had a bad sinus infection that...
Sep 19, 2025
Doctor: Dr. Malcolm Borg Hospital: Burjeel Medical City Abu Dhabi

Had a bad sinus infection that wouldn't quit. Saw Dr. Borg. He was straight to the point, asked the right questions, gave me a clear treatment plan. No fluff. Fixed me up in a few days. What more do you want?

I went in for what I...
Jan 25, 2026
Doctor: Dr. Malcolm Borg Hospital: Burjeel Medical City Abu Dhabi

I went in for what I thought was just a persistent cough. The waiting area was busy, I had to wait a bit past my appointment time, which usually annoys me. But when Dr. Borg came in, he apologized for the wait without me even mentioning it. He didn't just listen to my lungs; he noticed I'd been rubbing my wrist. I'd forgotten about that old tennis injury! He connected the dots I never would have—turns out the medication I was taking for the inflammation was irritating my stomach, which was causing reflux, which was causing the cough. He sorted the whole chain reaction out. It was like watching a detective solve a case about my own body.

I'd been to a few doctors...
Nov 07, 2025
Doctor: Dr. Mansi Shukla Hospital: Burjeel Medical City Abu Dhabi

I'd been to a few doctors with this persistent fatigue and stomach pain, and everyone just said it was stress. Dr. Mansi Shukla was different. She actually listened, asked a ton of questions I hadn't been asked before, and ordered some specific tests others hadn't. Turns out it was a tricky autoimmune thing. She explained it all clearly, without sugarcoating it, and we started a plan. I'm finally feeling like myself again.

I needed a minor skin cyst...
Oct 15, 2025
Doctor: Dr. Mansi Shukla Hospital: Burjeel Medical City Abu Dhabi

I needed a minor skin cyst removed. Honestly, I was nervous about the whole thing. Dr. Shukla made it so simple. The procedure itself was over in what felt like minutes, and she talked me through every step. The clinic was running a bit behind that day, but once I was in the room, she gave me her full attention. No fuss, no drama, just a really smooth experience.

The hospital itself is impressive, but...
Jan 02, 2026
Doctor: Dr. Mansi Shukla Hospital: Burjeel Medical City Abu Dhabi

The hospital itself is impressive, but what stood out was the team. From the front desk to the nurses, everyone was calm and kind. I was anxious waiting for my appointment, and one of the nurses noticed, offering me a water and a quick chat. It made a real difference. Dr. Shukla's approach fits right in with that supportive environment.

What I remember most is how...
Sep 12, 2025
Doctor: Dr. Mansi Shukla Hospital: Burjeel Medical City Abu Dhabi

What I remember most is how Dr. Shukla talks to you. She sits down, looks you in the eye, and never makes you feel rushed. When I was worried about some test results, she didn't just recite numbers; she drew a little diagram on her notepad to show me what was happening. It felt like talking to a very smart, caring friend who also happens to be a brilliant doctor.

My husband was admitted to Burjeel...
Jan 07, 2026
Doctor: Dr. Marelize Bosman Hospital: Burjeel Medical City Abu Dhabi

My husband was admitted to Burjeel Medical City with severe abdominal pain, and we were terrified. Dr. Bosman was the one who actually sat us down in the family room, drew a simple diagram on a notepad to explain what was happening, and answered every single one of our panicked questions. She called me personally with updates, even late in the evening. That kind of clear communication meant more to us than anything while he was recovering.

As a senior citizen, one can...
Jan 09, 2026
Doctor: Dr. Marelize Bosman Hospital: Burjeel Medical City Abu Dhabi

As a senior citizen, one can feel rather anxious about hospital visits. Dr. Marelize Bosman put me at ease immediately. She was very clear in her explanations and took the time to ensure I understood my treatment plan. The clinic was comfortable, and she has a calm manner that I found very reassuring. I left feeling well looked after.

Saw Dr. Bosman for a persistent...
Oct 10, 2025
Doctor: Dr. Marelize Bosman Hospital: Burjeel Medical City Abu Dhabi

Saw Dr. Bosman for a persistent cough. She’s direct, no fluff, which I like. Listened, asked the right questions, ordered a sensible test, and gave me a clear plan. Got better in a week. Good doctor.

I’d been feeling run-down for months,...
Sep 08, 2025
Doctor: Dr. Marelize Bosman Hospital: Burjeel Medical City Abu Dhabi

I’d been feeling run-down for months, just blaming it on work stress. Finally went to Burjeel and got Dr. Bosman. What stood out was how she connected the dots. I mentioned offhand that I’d been getting more headaches, and she linked it to my fatigue and some bloodwork. Instead of just treating one thing, she looked at the whole picture. I had to wait a bit past my appointment time, but when she came in, she was fully focused. She laid out a step-by-step approach—lifestyle changes first, then a follow-up. It felt thorough, not rushed. I’m already feeling more like myself.

My visit with Dr. Mariam was...
Dec 05, 2025
Doctor: Dr. Mariam Walid Merhi Hospital: Burjeel Medical City Abu Dhabi

My visit with Dr. Mariam was very reassuring. At my age, you worry about being rushed, but she took her time. The clinic at Burjeel is comfortable and easy to get around. She explained my new medication in a way I could understand, and her assistant was very kind.

I've been seeing Dr. Mariam for...
Sep 21, 2025
Doctor: Dr. Mariam Walid Merhi Hospital: Burjeel Medical City Abu Dhabi

I've been seeing Dr. Mariam for about five years now, since she first joined Burjeel. What I value most is that I never have to re-explain my whole history; she remembers. She's helped me manage my blood pressure consistently, and when I had a scare last year, she was the first person I called. That trust is hard to find.

Dr. Merhi is great. Straight to...
Oct 01, 2025
Doctor: Dr. Mariam Walid Merhi Hospital: Burjeel Medical City Abu Dhabi

Dr. Merhi is great. Straight to the point, listens, and gives clear advice. No fluff. The hospital parking is always a nightmare, but she's worth the hassle.

I was pretty nervous going in—just...
Jan 29, 2026
Doctor: Dr. Mariam Walid Merhi Hospital: Burjeel Medical City Abu Dhabi

I was pretty nervous going in—just a general check-up that I'd put off for too long. Dr. Mariam had this calm way about her that put me at ease. She asked about my job stress and actually connected it to my sleep issues, which my last doctor never did. We talked for a good twenty minutes, and she laid out a simple plan: better sleep habits first, then we'd see. I left feeling like I had a real path forward, not just a prescription.

I'd been to a couple of...
Nov 29, 2025
Doctor: Dr. Abdulkader Hamad Hospital: Burjeel Medical City Abu Dhabi

I'd been to a couple of doctors about this constant fatigue and stomach pain, and everyone just said it was stress. Dr. Abdulkader Hamad actually listened. He asked questions about things no one else had, like specific foods and even my travel history years ago. He ordered some different tests and figured out it was a tricky parasitic infection I must have picked up ages ago. I'm finally on the right treatment and starting to feel like myself. He didn't just give up.

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VO-284, Eldeco Centre 110017