Patient Experience
I've been seeing Dr. Ritika for my diabetes and blood pressure for over five years now, since before she moved to Burjeel. She remembers the details—like how my sugar acts up when I'm stressed—without always checking the file. That consistency means a lot. The new hospital is very modern, but honestly, I just come for her. She doesn't rush, and she explains things in a way that makes sense. I trust her completely to manage my health.
Had a stubborn skin rash for weeks. Went to Dr. Divakar. She looked at it, asked a few questions, prescribed a cream. It was gone in four days. No fuss, no unnecessary tests. Appointment was on time. She's direct and knows her stuff. Exactly what I needed.
I was quite nervous about some ongoing stomach issues. From the first visit, Dr. Ritika had such a calm way about her. She listened so patiently while I explained everything, even the silly worries. Her voice is always soft, and she makes you feel heard. The treatment plan is working slowly, but her gentle manner made the whole process much easier to handle. I'm very grateful.
FINALLY! Someone who figured out what was causing my constant fatigue. I saw two other doctors who just shrugged. Dr. Divakar at Burjeel actually ran the right tests and sat down with me to go over the results. She found a thyroid issue I didn't know I had. Started medication, and I feel like a new person after just a month. So relieved to have my energy back!
Had my gallbladder out last week. The first couple days were rough, I won't lie. But Dr. Roaa and her team had a clear plan for the pain. They checked on me regularly, adjusted things when I needed it, and explained what each ache probably meant. It made the whole recovery feel less scary. I'm moving around much better now.
Appendicitis. Went to Burjeel, saw Dr. Roaa Abbas. She was clear, direct, and got me into surgery quickly. Explained the procedure, the risks, and what to expect after. No fluff. Follow-up was efficient. I'm healing well. Good experience.
I was quite nervous before my procedure at Burjeel Medical City. Dr. Roaa has such a calm way about her. She listened to all my worries and never made me feel rushed. The care after was just as thoughtful. It made a difficult time much easier to bear. Thank you.
Wow, what a difference! I'd been putting off this surgery for ages because I was so anxious. From the first consult, Dr. Abbas just knew her stuff. The whole team at the hospital was great. I'm home now and the relief is incredible. I finally feel like myself again!
At my age, you worry about being a bother. Dr. Elhanafy never made me feel that way. He took his time, explained everything in simple terms, and made sure I was comfortable. The whole experience at Burjeel was calm, which matters a great deal.
Had my gallbladder out last month. The surgery went fine, but the first few days after were rough. Dr. Elhanafy really listened when I told him the pain was worse than I expected. He adjusted my meds and checked on me himself every day until it was under control. That made all the difference in getting back on my feet.
Saw Dr. Elhanafy for a stubborn cough. He was straight to the point, no fluff. Figured it out, gave me a prescription, told me what to watch for. Got better in a week. Good doctor.
I'd been feeling run down for months. My usual check-ups showed nothing, but I knew something was off. I was pretty nervous walking into Burjeel—it's a big place, and parking was a bit of a hunt. Dr. Elhanafy didn't just glance at my chart; he asked about my work stress, my sleep, things no one else had. He ordered a specific blood test I'd never had before. Turns out, it was a vitamin deficiency that was easy to fix. He called me with the results himself. It felt like he actually solved a puzzle everyone else had missed.
For months, I just felt off—tired, some aches, nothing dramatic. My local GP was stumped. At Burjeel, Dr. Sachin Rathore actually listened to the whole, rambling story. He ordered a specific test others hadn't thought of, and it turned out to be a tricky autoimmune thing. He explained it to me in plain English, no jargon, and laid out a clear plan. I finally feel like we're getting somewhere.
I needed a minor cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. Dr. Rathore's team made it simple. The whole thing was over in what felt like twenty minutes. He checked in afterwards, the nurse gave my wife the aftercare sheet, and that was that. No fuss, no drama, just efficient and calm.
Parking at the medical city was a bit of a hunt, I won't lie. But once inside, it changed. The place is quiet, really clean, and doesn't smell like a hospital. The front desk lady saw I was confused and walked me to the clinic. Even the person who took my blood was nice, cracked a joke about my fear of needles. It made a long day much easier.
Look, I don't do well with doctors. I get defensive. But Dr. Rathore has this way about him—he's direct but not cold. When he came in, he sat down, didn't hover by the door. He asked about my work and how the symptoms were really affecting my day, not just the clinical details. Felt like he was talking *with* me, not at a chart.
My hands were actually shaking in the waiting room. It was my first time seeing a doctor here, and I was convinced it was something serious. Dr. Safaa came in, and she just had this calm way about her. She didn't rush me at all, even though I know she was busy. She explained everything in simple words, answered my silly questions without making me feel silly, and by the end, I felt like a weight was off my shoulders. It was just a minor thing, but she treated it, and me, with real care.
Had a persistent stomach issue. Went to Burjeel, saw Dr. Safaa Fadel. She was clear, efficient, and got straight to the point. Ordered the right tests, explained the results plainly, and prescribed a treatment that worked. Follow-up was straightforward. Problem solved. Would see her again.
I'm not one to make a fuss, but I felt I should say something. Dr. Safaa is a very kind doctor. I was feeling poorly for a while and was a bit worried. She listened so patiently, more than I expected. Her voice was gentle, and she checked everything so thoroughly. She took the time to make sure I understood the plan. It felt like she really saw me, not just another patient. A very good experience.
FINALLY! I've been dealing with this nagging fatigue for months, and my previous doctor just kept saying it was stress. Dr. Safaa actually listened! She asked all the right questions, connected some dots I didn't even see, and ran a specific test. Turns out, it was a simple vitamin deficiency! Started the supplements she suggested, and I feel like a new person. She's brilliant! So glad I found her.