Patient Experience
Had to get a small cyst removed from my back. Honestly, I was pretty nervous about the whole thing. Dr. Ashraf made it so straightforward. The procedure itself was quick, he talked me through each step, and the recovery was exactly as he said it would be. It was just a simple thing, but he treated it with complete attention. The scar is barely noticeable now. (Patient of Dr. Ashraf)
The clinic at Burjeel was busy when I went—parking took a minute—but once inside, it was calm. The nurses at the front desk were really kind when I was fumbling with my papers. The whole place just felt clean and organized, which helped settle my nerves before seeing the doctor. It made the visit less stressful. (Patient of Dr. Ashraf)
What stuck with me about Dr. Ashraf was how he is with people. My elderly father was his patient, and he never rushed him. He'd sit down, look him in the eye, and explain things in a way dad could understand, always checking if he had more questions. It wasn't just clinical; it felt genuinely caring. That means a lot. (Patient of Dr. Ashraf)
I'd been feeling run-down for months, and my local clinic just kept saying it was stress. Dr. Ashwaq actually listened. She asked questions no one else had, ordered specific tests, and figured out it was a tricky thyroid issue. She explained it all in a way that finally made sense. I'm on the right treatment now and starting to feel like myself again. (Patient of Dr. Ashwaq)
Needed a minor skin cyst removed. Honestly, I was nervous at first, but Dr. Ashwaq made it so straightforward. The whole thing took maybe twenty minutes, and she talked me through each step. The area healed perfectly, no fuss. Sometimes you just need something simple done well, and that's exactly what happened. (Patient of Dr. Ashwaq)
The hospital itself is impressive, but what stood out was the team. From the front desk helping me find my way to the nurse who double-checked my details with a smile, everyone was calm and professional. It made a long day of appointments feel less stressful. Dr. Ashwaq's clinic runs like a well-oiled machine. (Patient of Dr. Ashwaq)
What I remember most is how Dr. Ashwaq sat down with me after my check-up results. She didn't just hand me a paper; she looked me in the eye, asked about my family, and really discussed what the numbers meant for my lifestyle. She has a quiet, reassuring way about her that puts you at ease immediately. (Patient of Dr. Ashwaq)
Our 8-year-old son had been complaining of stomach aches for weeks. We were really worried, and honestly, a bit scared. Dr. Ayat was so calm with him. She didn't just talk to us; she got down on his level, asked him about his school and his friends, and made him laugh before she even examined him. She explained everything in a way we could all understand, even drawing a little picture for him. She took our concerns seriously and ordered just the right tests. It turned out to be something manageable, but the way she handled our family made a scary situation so much easier. We left feeling like we had a partner in his care. (Patient of Dr. Ayat)
Had a persistent cough and fatigue. Went to Burjeel Medical City. Saw Dr. Ayat Jamil Al-Hawajreh. She listened, asked clear questions, checked me over thoroughly. Ordered a chest X-ray. Diagnosis was straightforward—a stubborn bronchitis. Prescription was effective. Follow-up was scheduled. Felt better in a few days. No fuss, clear communication. Good experience. (Patient of Dr. Ayat)
I was quite anxious about my check-up, as I’d been putting it off. Dr. Ayat has such a gentle way about her. She made me feel at ease from the start. Her questions were thoughtful, and she listened without rushing. The waiting room was a little busy that morning, but once I was with her, she gave me her full attention. She reviewed my history carefully and offered sensible advice for managing my blood pressure. It felt like a conversation, not just a consultation. I’m very grateful for her kind and thorough approach. (Patient of Dr. Ayat)
Wow, what a difference! I’d been feeling run-down and just ‘off’ for months, seeing other doctors with no real answers. Dr. Ayat actually pieced it together! She connected dots others missed—asked about things I didn’t think were related. Her investigation was thorough, and when we got the results, she called me herself to explain. The treatment plan worked. I have my energy back! The clinic parking was a nightmare that day, but honestly, it was worth it. Dr. Ayat is brilliant. So relieved to finally feel like myself again. (Patient of Dr. Ayat)
I'd been feeling run-down for months, and a few other doctors just shrugged it off as stress. Dr. Ayisha actually listened. She asked a ton of questions I hadn't been asked before and ordered some specific tests. Turns out it was a thyroid issue that was messing with everything. She explained it all on a notepad, drawing little diagrams. I finally feel like I'm getting back to normal. (Patient of Dr. Ayisha)
Had to get a small cyst removed. Honestly, I was pretty nervous about the whole thing. The procedure itself at Burjeel was quick, and Dr. Ayisha talked me through each step as she did it. The worst part was probably the parking garage being full that morning! Recovery was exactly as she said it would be—no surprises, which is what I wanted. (Patient of Dr. Ayisha)
The clinic was really calm, which helped because I hate hospitals. The lady at the front desk saw I was anxious and offered me water while I waited. Dr. Ayisha's nurse was also really kind, just a warm presence. It felt like the whole team was on the same page, not just the doctor doing her own thing. It made a stressful check-up much easier. (Patient of Dr. Ayisha)
What stuck with me was how Dr. Ayisha talks to you. She doesn't rush. I had a million questions about some new medication, and she sat there and answered every single one without making me feel silly. She has this quiet, direct way about her that just makes you feel heard. You don't get that everywhere. (Patient of Dr. Ayisha)
My dad was admitted to Burjeel with a bad infection. We were all really scared, especially my mom. Dr. Ayman Abbas was the one who actually sat us down in a quiet room and explained everything in simple terms—what was happening, what the plan was, and what to expect day by day. He gave us his direct number and answered our calls, even the silly questions. It made a terrible situation feel manageable. We felt like we had a partner, not just a doctor. (Patient of Dr. Ayman)
I've been seeing Dr. Abbas for about seven years now, since he was at his old clinic. He remembers things. He'll ask about my knee from two years ago or how the stress at my old job is now that I've changed careers. That consistency means everything. I don't have to re-explain my whole history every visit. I trust his judgment because he's seen the long arc of my health, not just one snapshot. At Burjeel, he's the same steady doctor, just in a bigger building. (Patient of Dr. Ayman)
Look, I hate going to the doctor. Had this nagging cough for weeks and finally went to Burjeel. Saw Dr. Abbas. No fluff, straight to the point. Asked good questions, listened, figured it out. Got the right meds, cough cleared up. Parking was a nightmare, but he was efficient. That's what I want. (Patient of Dr. Ayman)
I went in for what I thought was just really bad heartburn. Dr. Abbas, though, he didn't just write a prescription. He asked about the pain's pattern, what I'd eaten, even noticed I seemed more tired than I should. He said, 'Let's just rule a few other things out,' and ordered some blood work. I was annoyed at first—just wanted the antacid! But the tests showed my thyroid was completely out of whack. He called me himself with the results and walked me through the treatment plan. If he hadn't been so thorough, I'd still be thinking it was just spicy food and feeling exhausted. He caught what I didn't even know to mention. (Patient of Dr. Ayman)
I'd been to a couple of doctors about this constant fatigue and stomach pain, and everyone just said it was stress. Dr. Abdulkader Hamad actually listened. He asked questions about things no one else had, like specific foods and even my travel history years ago. He ordered some different tests and figured out it was a tricky parasitic infection I must have picked up ages ago. I'm finally on the right treatment and starting to feel like myself. He didn't just give up. (Patient of Dr. Abdulkader)