Dr. Santosh Kumar M

I'd been to a couple of doctors for this nagging fatigue and stomach pain, and everyone just said it was stress. Dr. Santosh Kumar was different. He actually sat and listened, asked questions about things no one else had. He ordered some specific tests others hadn't thought of, and it turned out to be a tricky thyroid issue combined with a mild infection. He explained it all on a notepad, drawing little diagrams. I finally felt like someone had connected the dots.

Had to get a small cyst removed from my back. Honestly, I was pretty nervous about the whole thing. But Dr. Santosh Kumar made it so straightforward. The procedure itself was quick, he talked me through each step, and the local anesthetic worked perfectly. I was in and out of Medicover Hoodi in a couple of hours. The follow-up was just a simple check to remove the dressing. It was exactly what you hope for with something routine – no drama, just done right.

The parking at Medicover was full when I arrived for my dad's appointment, which got me a bit flustered. But from the security guard who helped me find a spot to the lady at the front desk, everyone was really calm and helpful. The place feels clean and quiet, not chaotic. It made waiting for the consultation less stressful. Dr. Santosh Kumar's clinic area was the same – organized and peaceful, which matters when you're not feeling great.

What I'll remember most is how Dr. Santosh Kumar spoke to my elderly mother. She gets confused easily and is scared of hospitals. He didn't just talk to me; he crouched down by her chair, made eye contact, and used very simple, gentle words. He checked if she understood, never rushed her. You could see her shoulders relax. That kind of patience and genuine care is rare. It meant the world to our family.