Dr. Arathaya Thianboonsong

My hands were sweating in the waiting room at Bangpakok 9. First time seeing a doctor here, and I was really nervous about some stomach pains. Dr. Arathaya just had this calm way about her. She didn't rush me, let me explain everything, even the silly worries. She drew a little diagram on the paper to show me what was probably going on. I left feeling like a weight was lifted, more than anything else. It was just a relief to be listened to like that.

Had a persistent cough for three weeks. Went to Bangpakok 9, saw Dr. Arathaya. She was efficient. Asked clear questions, checked me over, explained it was a post-viral thing. Prescribed something to help me sleep through the night. The parking garage was full, so that was annoying, but the appointment itself was good. Got a clear answer and a solution. That's what I needed.

I was feeling very run down for a long time. It's hard for me to speak up, but Dr. Arathaya made it easy. Her voice was quiet, and she waited for me to find my words. She ordered some blood tests and called me herself with the results, taking time to explain each one in simple terms. It wasn't anything serious, just a vitamin deficiency. Her kindness meant a great deal to me during a worrying time.

Finally got some answers! I'd been to two other places about my fatigue and just got shrugs. Dr. Arathaya actually looked at my old files, asked about my daily routine, and put the pieces together. She figured it out! Started a treatment plan last month and I feel like a new person. Seriously, she's brilliant. The hospital is nice, but she's the reason I'd go back.