Patient Experience
I'd been feeling off for months, tired and achy, and a couple of other doctors just shrugged. Dr. Mathew was different. She actually listened, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a thyroid issue that wasn't showing up on the standard panel. It wasn't a quick fix, but having a name for it and a plan made all the difference. She really dug for the answer.
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but Dr. Mathew talked me through the whole thing in the clinic room itself—what she'd do, how long it would take, what to expect after. The procedure itself was over in maybe twenty minutes. Hardly felt a thing. Follow-up was easy, and the scar is barely there now. Just a straightforward, no-drama experience.
The hospital itself is nice and calm, which helps when you're not feeling great. The front desk folks remembered my name when I came for my follow-up, which was a nice touch. The nurse who took my vitals was really gentle and explained everything she was doing. It's the little things—clean waiting area, clear signage—that make a visit less stressful. Dr. Mathew's clinic runs like a well-oiled machine.
What stuck with me most was how Dr. Mathew talks to you. She doesn't just look at the file; she looks at you. When I was worried about some medication side effects, she didn't dismiss it. She sat down, explained the pros and cons in plain language, and we worked out a different approach together. Felt like I was talking to a very smart, very kind person who also happens to be a doctor.
My dad was admitted with a bad fever and we were all really scared. Dr. Preetham was the one who actually sat us down in the family room and explained everything in simple words—what the tests showed, what the plan was, and what to watch for at home. He gave us his direct number for follow-up. It made a stressful time so much easier to handle because we felt included and knew what was happening.
Our 8-year-old, Rohan, had a stomach bug that just wouldn't quit. We were at Apollo Firstmed and Dr. Chennareddy saw him. He was so calm with our son, who was really anxious. He didn't just talk to us; he got down to Rohan's level, showed him the stethoscope first, and explained things in a way a kid could get. He called the next day himself to check in. It meant the world to us that he treated our child with such kindness and patience.
Had a weird pain in my side that wouldn't go away. Saw Dr. Preetham. He listened, didn't rush me, ordered the right scans. Turned out to be a minor thing, but he explained it clearly and gave me a straightforward plan. Parking at Apollo was a nightmare that day, but the actual appointment was good. He's direct, which I appreciate.
I've been going to Dr. Preetham for my general check-ups for a few years now. Last month, I came in feeling unusually tired all the time. Instead of just brushing it off, he really dug into it. Asked about my sleep, work stress, everything. He remembered details from my last visit. We did some blood work—waiting for the results took a couple days, which had me nervous—but his nurse called as soon as they were in. It was a vitamin deficiency, easily fixed. What sticks with me is that he treated my low energy like a real puzzle to solve, not just something to prescribe a pill for. He cares about the whole picture.
I'd been to a couple of doctors for this nagging fatigue and stomach pain, and everyone just said it was stress. Dr. Prashanth was different. He actually sat and listened, asked about things no one else had, and ordered some specific tests. Turns out it was a tricky vitamin deficiency combined with a mild infection. He explained it all on a notepad, drawing little diagrams. I finally felt like someone had actually figured it out.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Prashanth made it so straightforward. The whole thing was over in what felt like minutes. He talked me through each step as it was happening, which really kept me calm. The stitches were neat, healing was a breeze, and the follow-up was just a quick check-in call from his nurse. It was exactly what you hope a routine thing will be.
The parking at Apollo Firstmed was a nightmare that day, completely full. I was flustered by the time I got to the clinic. But the front desk lady was so calm and got me sorted quickly. The whole place just feels clean and orderly, which helps when you're not feeling great. Even the person who took my blood samples was really gentle. It's the little things that make a difference.
What I remember most is how Dr. Prashanth talks to you. He doesn't just look at his computer screen. When I told him I was worried about some medication side effects, he put his pen down, turned fully towards me, and just had a normal conversation about it. He didn't rush. He has this quiet, reassuring way about him that makes you feel like you're in good hands, even if the news isn't perfect.
I've been seeing Dr. Lokesh Kumar for my blood pressure for about eight years now, since he was at his old clinic. When he moved to Apollo Firstmed, I followed him. That's the thing—you find a doctor who listens, who remembers your history without having to check the file every single time, and you stick with them. The hospital is bigger, sure, and sometimes the pharmacy line is long, but his care has stayed the same. He doesn't rush you, and he explains changes in medication clearly. That consistency is what matters.
Had a stubborn skin infection. Went to Dr. S N Lokesh Kumar at Apollo Firstmed. The waiting area was busy, but the appointment itself was efficient. He looked at it, asked a couple of direct questions, and prescribed a cream. No unnecessary tests, no drama. The cream worked. Follow-up was quick. Got the problem solved. That's what I needed.
I was quite worried about my persistent stomach issues. Meeting Dr. Kumar really put me at ease. He has a very calm way about him. He listened so patiently to all my concerns, even the silly ones I was embarrassed to mention. His advice was gentle but clear, and he took the time to draw a little diagram to explain what he thought was happening. The treatment he suggested has helped me so much. I'm very grateful for his kindness.
FINALLY! Someone who figured out what was causing my constant fatigue. I'd seen a couple of other doctors who just shrugged. Dr. Lokesh Kumar actually ran the right tests and sat down with me to go through the results. He was like, 'Okay, here's the deal...' and laid out a straightforward plan. I started the new vitamins and diet changes he suggested, and wow, the difference in a few weeks is night and day. I have my energy back! So glad I booked that appointment.
Had my gallbladder out last week. The first couple days were rough, I won't lie. But Dr. Mehra's team had a clear plan for the pain. They checked on me regularly, adjusted things when I needed it, and explained what each ache probably was. It wasn't magic, but it felt managed. I'm moving around much easier now, just taking it slow.
Appendicitis. Went to Apollo Firstmed. Dr. Sunny Mehra did the surgery. It was quick and efficient. Follow-up was clear. I'm healing fine. No complaints.
I was quite nervous before my hernia operation. Dr. Mehra has a very calm way about him. He listened to all my worries and didn't rush me. The hospital was busy, but he made sure I understood every step. I'm just so grateful for his kindness during a scary time.
Wow, what a difference! I'd been putting off this procedure for ages because I was so anxious. Dr. Mehra and his crew were fantastic—they got it done, answered all my post-op texts, and now I finally feel like myself again. The relief is incredible!