Patient Experience
My mother was admitted with a high fever and confusion. We were all scared. Dr. Arvind was so clear with us, explaining what each test was for and what the possible causes were. He never rushed us when we had questions. He called me directly with updates, even late in the evening. Seeing him take the time to calm my mother down, speaking to her gently, meant more than I can say. She's home and recovering now.
Had a stubborn stomach issue for weeks. Went to Dr. Arvind K R at Apollo Firstmed. He listened, asked direct questions, ordered the right tests. No fancy talk, just clear facts. Diagnosis was straightforward, treatment worked. Parking at the hospital was a hassle that day, but the consultation itself was efficient and helpful. I'm fine now.
We were so worried about our father's sudden weight loss. Dr. Arvind has a very quiet, kind way about him. He didn't just look at the reports; he looked at my father, asked about his daily life. His explanations were soft but very sure. He made sure we all understood the treatment plan before we left. There's a real peace of mind he gives to families.
Finally! After seeing two other doctors for constant fatigue, Dr. Arvind figured it out. He actually went through my whole history again from the start. I was so relieved when he said, 'Okay, I think we've been missing this.' The energy is coming back. The hospital was busy and I waited a bit, but it was worth it for someone who really dug into the problem.
I'd been to three other doctors about this constant fatigue and stomach pain. Everyone said it was stress. Dr. Shubha actually listened to every little symptom I mentioned, even the ones I thought were silly. She ordered a specific test the others hadn't, and it turned out to be a tricky thyroid issue combined with a mild food intolerance. She explained it all with a diagram on her notepad. Finally, after months of feeling awful, I'm on a treatment plan that actually works.
Had to get a small cyst removed from my back. Honestly, I was more worried about the injection than the procedure itself. Dr. Shubha talked me through each step before she did it, which helped a lot. The whole thing was over in maybe twenty minutes. The parking at Apollo was a nightmare that day, but once I got inside, everything from the check-in to the discharge was straightforward. No fuss, no complications.
The clinic at Apollo Firstmed is really calm, which I needed because I was a bundle of nerves. The lady at the front desk saw I was anxious and offered me water while I waited. Even the nurse who took my vitals was really gentle and chatted with me to distract me. When Dr. Shubha came in, she’d clearly read my file and didn't make me repeat my whole history. It felt like everyone was on the same page, which made a stressful visit much easier.
What stuck with me about Dr. Shubha is how she never makes you feel rushed. I'm the type to have a list of questions, and she goes through each one without looking at the clock. When my mother was sick, she spoke to her directly, not just to me, and used simple words. She has a quiet, steady way about her that just makes you feel like you're in good hands. It's not about big speeches, it's about the way she pays attention.
I've been seeing Dr. Suresh for my diabetes and blood pressure for nearly eight years now. He remembers my history without always checking the file, which I appreciate. The clinic can get busy, so sometimes I wait a bit, but I don't mind. He's straightforward, never rushes me, and his advice has kept me stable. That consistency is what matters to me.
Had a bad stomach issue. Went to Apollo Firstmed. Dr. Suresh Kumar saw me. He listened, asked clear questions, ordered the right tests. Explained the problem and the medicine in simple terms. Fixed it in a few days. No fuss. Good doctor.
I was quite worried about my father's persistent cough. Dr. Suresh was so calm and patient with him. He explained everything gently, even drew a little diagram on his notepad about what might be happening. The hospital parking was full that day, but the doctor's manner made the hassle worthwhile. We felt truly heard.
Finally got an answer! After months of feeling run-down and visiting different clinics, Dr. Suresh figured it out. He actually sat and pieced together symptoms I thought were unrelated. Started treatment last week and I already feel like a new person. So relieved to have a doctor who really digs for the cause.
For months, I felt run down and had this weird, persistent ache. Other doctors just shrugged. Dr. Apoorva was different. She actually listened, asked questions I hadn't been asked before, and ordered a specific test no one else had. It turned out to be a tricky thyroid issue, not just 'stress' like I'd been told. She explained it all on a notepad, drawing little diagrams. I'm finally on the right treatment.
I needed a basic mole removal. Honestly, I was nervous at first, but Dr. Apoorva made it so simple. The whole thing took maybe twenty minutes in her clinic room at Apollo Firstmed. She talked me through each step, and I barely felt a thing. It healed up perfectly. Sometimes the simple stuff is what shows you how good a doctor really is.
The parking at Apollo Firstmed was a nightmare that day, I won't lie. But once I got inside, the front desk lady saw I was flustered and helped me right away. The nurse who took my vitals was really kind and cracked a joke to settle my nerves. The whole place just felt calm and clean, which matters when you're not feeling great. Dr. Raghavan's team definitely makes a difference.
What stuck with me about Dr. Apoorva Raghavan was how she talked to my elderly father. He gets confused easily. She didn't rush him. She sat down, looked right at him, and explained his new medication using words he could understand. She checked if *he* understood, not just me. You don't see that kind of patience and respect every day. It meant the world to us.
I'd been to a couple of doctors about this nagging fatigue and stomach pain, and everyone just said it was stress. Dr. Balamurugan actually listened, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a tricky vitamin deficiency causing the issues. I'm just relieved someone finally pieced it together.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Balamurugan explained the whole thing in plain English—no scary medical jargon. The procedure itself was over before I knew it. The follow-up was quick, and the scar is healing really cleanly. Just a straightforward, good experience.
The Apollo Firstmed facility is nice and clean, which helps when you're feeling anxious. But what really stood out was the front desk lady who saw I was struggling with the forms and helped me fill them out. Even the nurse who took my vitals was really kind and cracked a joke to lighten the mood. It made the whole visit less intimidating.
What I liked most about Dr. Balamurugan was how he talked to me, not at me. He sat down, made eye contact, and didn't rush. When I had questions, he took the time to draw a little diagram on his notepad. He has a calm way about him that makes you feel like you're in good hands, even when discussing something serious.