Patient Experience
My husband was in for a bad stomach infection. I was really worried because he wasn't getting better. Dr. Praveen explained everything to me in our language, not just medical terms. He told me exactly what the medicine would do and what to watch for at home. The hospital was busy, but he never made us feel rushed. Because of his clear instructions, I knew how to care for my husband properly. He's back to his old self now.
Took my father to Apollo Firstmed. Parking was a hassle that day, I'll admit. Dad was nervous. Dr. Govardhan walked in, sat down, and just talked to him first. Didn't jump straight to the problem. He laid out the options for Dad's treatment in a simple way, no pressure. He looked at me and my sister and said, 'You're part of this too, any questions?' That meant a lot. We left feeling we all understood the plan.
Our son had a high fever that wouldn't break. We were scared. Dr. Praveen was so calm. He checked everything thoroughly and spoke softly to our boy, which helped him relax. He told us, step by step, what he thought it was and how we'd treat it. He gave us his direct number for the night in case things changed. Just knowing he was there if we needed him let us finally get some sleep. Our son recovered quickly.
After weeks of my mom feeling tired and weak, we saw Dr. Govardhan. He listened to everything—really listened. He ordered some tests and called us himself with the results the next day, which was a relief not to wait. He said, 'It's manageable, and here’s how we’ll do it.' His confidence wasn't flashy, it was just solid. Mom’s energy is coming back. We’re so glad we found him.
I'd been to a couple of doctors about this constant fatigue and weird joint pain, and everyone just said it was stress. Dr. Gomathi was the first one who actually sat and listened, really listened, to all the little things I thought were unrelated. She ordered some specific tests others hadn't, and it turned out to be something pretty rare. She explained it all in a way that finally made sense, without making me feel like a medical mystery. It was a relief just to have a name for it and a real plan.
Had to get a minor cyst removed. Honestly, I was more nervous about the whole hospital process than the actual thing. Dr. Gomathi's team at Apollo Firstmed had it down. The nurse who prepped me was really calming, and the procedure itself was over before I knew it. Dr. Gomathi checked in the next day herself, which I wasn't expecting. No fuss, no drama, just good, straightforward care.
The waiting area at Apollo Firstmed is actually quite pleasant, lots of natural light which helps when you're anxious. But what stood out was the front desk staff. I was flustered because I'd forgotten my old reports, and the parking was a nightmare that day. The lady at reception was so patient, helped me sort it out, and even found a way to get my file pulled up. It set a calm tone for the whole visit before I even saw the doctor.
Look, I'm not great with doctors. I get quiet and just nod along. Dr. Gomathi has this way of talking that puts you at ease. She doesn't just fire questions; she chats. She noticed I was clamming up and just started asking about my work to break the ice. By the end of it, I was telling her things I hadn't even planned to mention. She remembers small details from past visits too, which makes you feel seen, not just processed.
I'd been to three other doctors with this weird fatigue and stomach pain. Everyone said it was stress. Dr. Vikram was the first one who actually sat and mapped out my entire history. He ordered a specific test the others hadn't, and it turned out to be a tricky thyroid issue combined with a mild food intolerance. He explained it all on a notepad, drawing little diagrams. Finally felt like someone was actually solving the puzzle.
Had to get a small cyst removed. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Vikram walked me through each step before he did it, the local anesthetic worked perfectly, and it was over in what felt like ten minutes. Follow-up was a breeze. Sometimes simple things are done badly, but this was just... efficiently good.
The Apollo Firstmed waiting area was packed and I was running late, flustered. The front desk lady saw it, calmed me down, and got me sorted quickly. The nurse who took my vitals was really kind, cracking a small joke to settle my nerves. It made a big difference. Dr. Vikram's clinic runs like a well-oiled machine because of people like them.
What stuck with me was how Dr. Vikram talks to you. He doesn't rush. When I was worried about some medication side effects, he didn't just dismiss it; he pulled out his phone, showed me some real data from a medical journal he had saved, and we discussed it properly. Felt like a conversation with a very smart, caring friend who also happens to be a doctor.
My mother, 78, had a persistent fever that wouldn't break. We were worried sick. Dr. Varunkumar sat with us in the room at Apollo Firstmed and explained everything in simple Tamil. He didn't just talk to me; he looked at my mother and made sure she understood too, which meant a lot. The hospital was busy, and we did wait a bit, but once we were with him, he gave us his full time. He was very clear about the treatment plan and what to watch for at home. We left feeling much calmer.
My son had a bad stomach infection. Needed a doctor fast. Went to Apollo Firstmed, saw Dr. Varunkumar J. He was direct, asked the right questions, ordered the necessary tests. Explained the medicine dosage without any fuss. Fixed him up in a couple of days. Parking was a hassle, but the doctor was efficient. Good experience.
My husband was very anxious about his check-up. He doesn't like hospitals. Dr. Varunkumar has such a gentle way about him. He listened patiently to all our concerns, even the small, silly ones we thought of later. He spoke softly, never rushed us. He made a difficult situation feel manageable. We're truly grateful for his kindness.
Wow, what a relief! I brought my dad in with severe chest pain, and I was panicking. Dr. Varunkumar was so calm and thorough. He ran the tests, ruled out the scary stuff, and figured out it was a muscular issue. He explained everything with such clarity and even drew a little diagram. The whole team was great, but he really took charge. My dad is back to his old self now. Thank you!
I've been seeing Dr. Rahul for my blood pressure for about eight years now. He remembers the little things—asks about my grandson, knows I hate taking pills on an empty stomach. The hospital's gotten busier, sure, sometimes you wait a bit. But with him, there's no rush. He explains changes in a way that makes sense, and I never feel like just another chart. That consistency is hard to find.
Had a stubborn skin rash that wouldn't clear. Went to Dr. Srinivasan at Apollo Firstmed. He looked at it, asked a few direct questions, and changed my ointment. It started improving in three days. No fuss, no unnecessary tests. Parking was a hassle that day, but the appointment itself was efficient and solved the problem.
I was quite worried about some ongoing stomach issues. Dr. Rahul has such a calm way about him. He listened quietly to all my concerns, even the silly ones I was embarrassed to mention. His advice was gentle but clear, and he made sure I understood each step. I left feeling much lighter, like a weight was off my shoulders.
After weeks of feeling run-down and getting nowhere, my wife made me see Dr. Srinivasan. He actually figured it out! It was a simple vitamin deficiency. I'm so glad we went. He was thorough, ordered the right check-up, and called me himself with the results. I've got my energy back. What a relief!