M.D. Özgür Kabagöz

My 82-year-old father, Mehmet, fell in his garden and fractured his hip. The ambulance brought him to Acibadem Eskisehir in immense pain. Dr. Kabagöz met us in the trauma bay with a calm that immediately settled our panic. He didn't just see a broken bone; he saw my diabetic, hypertensive father. His coordination with orthopedics was seamless, but it was his post-op vigilance that saved us. He noticed subtle confusion others might have missed, diagnosed a minor post-anesthesia stroke early, and adjusted care instantly. For two days, he checked on him personally, even at odd hours, explaining each step to us in simple terms. He treated my father with a respect that brought tears to my eyes. We didn't just get a surgeon; we got a guardian.

Our 5-year-old, Elif, swallowed a small toy battery. Pure terror. At the ER, Dr. Özgür was a different person—gentle, almost playful, yet moving with urgent precision. He calmed her down with a story about a 'treasure hunt' in her tummy while simultaneously directing the team for an emergency endoscopy. He held her hand until she was under anesthesia. The procedure was successful, but he didn't stop there. He sat with us for 20 minutes after, not just giving discharge papers, but drawing a simple diagram of the digestive tract to show us exactly what happened and what to watch for. He turned our worst nightmare into a managed crisis with compassion. We are forever grateful.

I'm a long-distance truck driver, 47, and I walked in with what I thought was severe heartburn. Dr. Kabagöz took one look at me, asked three specific questions about the pain's radiation, and his demeanor shifted. He overruled the initial triage, calling for an immediate EKG and troponin test. It was a major heart attack—a 'widow-maker,' they later said. His no-nonsense, commanding efficiency in those next minutes was breathtaking. He didn't ask; he directed, mobilizing the cath lab team before the bloodwork even fully confirmed it. His directness was jarring but life-saving. 'You're having a heart attack. We're going now. Trust me.' I did. The stent procedure he coordinated saved my life. No pleasantries, just pure, brilliant action when it mattered most.

After a complex motorcycle accident that left me with multiple facial fractures and a lacerated spleen, my follow-up care felt disjointed between surgeons. Enter Dr. Kabagöz at a scheduled wound check. He spent 45 minutes reviewing EVERYTHING—not just his trauma notes, but the plastic surgery reports, the physio plan, even my medication timings. He created a single, integrated recovery timeline on a piece of paper, highlighting red flags for each injury. He then called my other two specialists from the room to align on next steps. It was the first time I felt someone was piloting my entire recovery, not just their piece of it. His holistic approach in the messy 'aftermath' phase was as critical as his skill in the initial emergency. He is the definition of a complete physician.