Patient Experience

Patient experience at Medanta Hospital Gurgaon – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Cardiology, Cardiac Surgery, Neurology, Orthopedics, making Medanta Hospital Gurgaon a preferred hospital in Gurgaon for planned and emergency treatment.
Our 3-year-old had a complicated procedure....
May 23, 2026
Doctor: Dr. Praney Gupta Hospital: Medanta The Medicity

Our 3-year-old had a complicated procedure. The whole week at Medanta was terrifying, but Dr. Gupta was there every single day, checking in personally. He'd sit on the edge of the bed and talk to my daughter, not just to us. He remembered tiny details about what she liked. When she was scared, he was so patient. We're home now and she's recovering better than we hoped.

Dr. Gupta fixed my kid's hernia....
May 23, 2026
Doctor: Dr. Praney Gupta Hospital: Medanta The Medicity

Dr. Gupta fixed my kid's hernia. Explained it clearly, no sugarcoating. Surgery went smooth, recovery was straightforward. Good doctor.

We'd been to two other surgeons...
May 23, 2026
Doctor: Dr. Praney Gupta Hospital: Medanta The Medicity

We'd been to two other surgeons who gave us really scary, worst-case scenarios for our baby's condition. By the time we got to Dr. Gupta at Medanta, we were emotionally drained. He spent nearly an hour with us in his office, just going over the scans again. He said, 'Look, this is what we see, and here's how we fix it.' No drama. The day of the surgery, he came out to the waiting area himself to tell us it was done and went well—he didn't send a nurse. That meant a lot. A year later, you'd never know our little one had been through anything.

For months, I was just told...
May 23, 2026
Doctor: Dr. Gagandeep S Wander Hospital: Medanta The Medicity

For months, I was just told it was bad anxiety. I was getting these weird flutters and dizzy spells. Dr. Wander actually listened, asked a ton of questions my other doctors hadn't. He ordered a specific test I'd never even heard of. Turns out it was a rare electrical issue in my heart. He drew me a diagram on a notepad to explain it. I was scared, but knowing what it actually *was* felt like half the battle.

Had to get a stent put...
May 23, 2026
Doctor: Dr. Gagandeep S Wander Hospital: Medanta The Medicity

Had to get a stent put in. Honestly, I was nervous at first, but the whole thing was so... straightforward. Dr. Wander walked me through each step the day before, no rush. The procedure itself felt quick. I was up and walking the same afternoon, just a bit sore. It felt like fixing a pipe, no drama. Back to my walks in the park a week later.

The hospital is huge, I got...
May 23, 2026
Doctor: Dr. Gagandeep S Wander Hospital: Medanta The Medicity

The hospital is huge, I got a bit lost finding the cardiology wing. But once I checked in, the nurse at the front desk saw I was flustered and walked me to the waiting area herself. The whole team, from the person who took my blood to the scheduling coordinator, was just calm and kind. It made a long day of tests feel less stressful. Even the waiting room had big windows with a view of trees.

What I remember most is how...
May 23, 2026
Doctor: Dr. Gagandeep S Wander Hospital: Medanta The Medicity

What I remember most is how he talked to my wife. She was more worried than I was. Dr. Wander made sure she understood everything, looking at her directly and asking if she had questions. He has this quiet, steady way of talking that just makes you feel like you're in solid hands. He didn't sugarcoat things, but he never made me feel like just another case file either.

I've been seeing Dr. Saurabh for...
May 23, 2026
Doctor: Dr. Saurabh Kumar Singh Hospital: Medanta The Medicity

I've been seeing Dr. Saurabh for my hypertension and diabetes for over 8 years now, following him from his old clinic to Medanta. That's the main thing—you stick with a doctor who remembers your history without having to dig through the file every time. He doesn't panic with every little fluctuation in my numbers, which I appreciate. He explains the 'why' behind adjustments. The trust isn't built in one visit; it's built because he's been consistently practical and present through all of it.

As a consultant with a brutal...
May 23, 2026
Doctor: Dr. Saurabh Kumar Singh Hospital: Medanta The Medicity

As a consultant with a brutal travel schedule, I needed a doctor who gets to the point. Found Dr. Saurabh Kumar Singh at Medanta. Had a persistent cough and fatigue messing with my work. He listened, ordered the right tests (no unnecessary stuff), diagnosed a vitamin deficiency and a mild infection. Prescription was clear, follow-up was a quick telehealth call. Back to 100% in two weeks. Efficient and effective.

Look, I was sick of feeling...
May 23, 2026
Doctor: Dr. Saurabh Kumar Singh Hospital: Medanta The Medicity

Look, I was sick of feeling run down all the time. My friend said to try Dr. Singh at Medanta. Went in, told him my symptoms. He was straight with me—said it was partly lifestyle, partly a thyroid thing they could manage. Parking at Medanta is always a hassle, but the appointment itself was good. He fixed the meds, gave it to me straight on what to change. Feeling better now.

I went to Medanta last month...
May 23, 2026
Doctor: Dr. Saurabh Kumar Singh Hospital: Medanta The Medicity

I went to Medanta last month because I'd been having these dizzy spells. I was pretty nervous, to be honest. Dr. Singh had a calm way about him. He asked about everything—not just the dizziness, but my sleep, stress at work, even my diet. He suspected it might be linked to an inner ear issue and some anxiety. He laid out a plan: one medication to help short-term, and some exercises to do at home. He also said to cut back on caffeine, which was tough! The follow-up nurse called a week later to check in. The spells have mostly stopped. It felt like he looked at the whole picture, not just one symptom.

I was a total wreck before...
May 23, 2026
Doctor: Dr. Sandeep Kumar Hospital: Medanta The Medicity

I was a total wreck before my appointment. Hadn't seen a doctor in years and was convinced every little ache was something serious. Dr. Sandeep Kumar just had this calm way about him. He listened to all my weird symptoms without making me feel silly, explained everything in simple terms, and by the end I felt like a weight was off my shoulders. The hospital is huge and a bit intimidating, but he made the whole thing okay.

My 8-year-old son had a high...
May 23, 2026
Doctor: Dr. Sandeep Kumar Hospital: Medanta The Medicity

My 8-year-old son had a high fever that just wouldn't break, and we were getting scared. Dr. Kumar at Medanta saw him right away. He was so gentle with my boy, talking to him directly and even making a little joke about his superhero t-shirt. He didn't just treat the fever; he took the time to explain to us, the parents, exactly what was happening and what to watch for at home. We left feeling like we finally had someone in our corner.

Had a weird, lingering cough. Saw...
May 23, 2026
Doctor: Dr. Sandeep Kumar Hospital: Medanta The Medicity

Had a weird, lingering cough. Saw Dr. Sandeep Kumar. He figured it out fast, gave me a straightforward plan. No fuss, got the job done. Appreciated that.

So, I'd been feeling run-down for...
May 23, 2026
Doctor: Dr. Sandeep Kumar Hospital: Medanta The Medicity

So, I'd been feeling run-down for months—just tired all the time, no energy. My usual GP kept saying it was stress. A friend finally pushed me to get a second opinion at Medanta. The parking was a nightmare, I'll be honest. But meeting Dr. Kumar was different. He didn't rush. He went through my whole history, asked questions no one else had, and ordered some specific tests. Turns out it was a vitamin deficiency that was easily fixed. The difference now is night and day. He's the kind of doctor who actually connects the dots.

At my age, you get used...
May 23, 2026
Doctor: Dr. Vartika Agarwal Hospital: Medanta The Medicity

At my age, you get used to doctors being in a hurry. Dr. Vartika Agarwal was different. She sat with me in her office at Medanta and explained everything about my new medication in such a clear way, never making me feel rushed. Her manner is very kind and put me at ease completely. I left feeling understood and cared for.

I was so anxious before my...
May 23, 2026
Doctor: Dr. Vartika Agarwal Hospital: Medanta The Medicity

I was so anxious before my appointment, my first time seeing a specialist. The waiting room was busy, which didn't help. But Dr. Agarwal was so calm and listened to all my worries without judgment. She didn't just give me a prescription; she explained what was probably happening in a way that finally made sense. I walked out feeling a weight was lifted, just from being heard.

Saw Dr. Vartika Agarwal for a...
May 23, 2026
Doctor: Dr. Vartika Agarwal Hospital: Medanta The Medicity

Saw Dr. Vartika Agarwal for a persistent cough. Straight to the point, asked the right questions, figured it out. Got a clear treatment plan. No fuss, very efficient. Would recommend.

I'd been feeling run-down for weeks,...
May 23, 2026
Doctor: Dr. Vartika Agarwal Hospital: Medanta The Medicity

I'd been feeling run-down for weeks, just off. My GP suggested I see Dr. Agarwal at Medanta. The first thing I noticed was how she looked at me, not just the chart. She asked about my work stress, my sleep, things I hadn't even connected. She ordered some specific tests I'd never had before, and honestly, waiting for the results I was nervous. When I went back, she had this clear diagram drawn out to show how the different issues were linked. It wasn't just 'take this pill'; it was a real plan to feel better. She remembered small details from our first talk, which really showed she was paying attention.

My local doctors were stumped for...
May 23, 2026
Doctor: Dr. Harikrishnan Nair Hospital: Medanta The Medicity

My local doctors were stumped for months. I kept getting these dizzy spells, and they kept saying it was just anxiety. Dr. Harikrishnan Nair at Medanta was the first one who really listened. He ordered a specific scan no one else had, and it showed this weird, tangled blood vessel near my heart that was the culprit. Explaining it to me, he drew a picture on a napkin. The surgery was scary, sure, but he made the complex feel manageable. I haven't felt that dizzy since.

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VO-284, Eldeco Centre 110017