Patient Experience

Patient experience at Medanta Hospital Gurgaon – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Cardiology, Cardiac Surgery, Neurology, Orthopedics, making Medanta Hospital Gurgaon a preferred hospital in Gurgaon for planned and emergency treatment.
Needed a bypass, which sounds huge,...
May 23, 2026
Doctor: Dr. Tej Kumar Varma K Hospital: Medanta The Medicity

Needed a bypass, which sounds huge, but Dr. Varma made the whole process feel almost routine. He was very clear from the start: 'This is what we do, this is how it works, you'll be fine.' And he was right. The surgery itself went exactly as he said. I was a bit sore afterwards, obviously, but up and walking the next day. No drama, no surprises—just a straightforward fix from a surgeon who clearly does this every day and knows his stuff inside out.

Honestly, I was dreading the hospital...
May 23, 2026
Doctor: Dr. Tej Kumar Varma K Hospital: Medanta The Medicity

Honestly, I was dreading the hospital stay more than the surgery. But Medanta was... calm. The cardiac ward nurses were fantastic—patient, never made me feel like a bother. Even the person who cleaned the room was cheerful. The food was decent, and there was a little garden view from my window. Dr. Varma's team was just as good; his assistant remembered all my family's names. It didn't feel like a factory. That environment really helped when I was feeling low.

What I'll remember most is how...
May 23, 2026
Doctor: Dr. Tej Kumar Varma K Hospital: Medanta The Medicity

What I'll remember most is how Dr. Varma talked to me. I was terrified before my operation, just sitting there in my gown. He came in, pulled up a chair, and rested his hands on his knees. 'Right,' he said, 'let's go over it one more time so you're bored of it.' He drew on his notepad, cracked a dry joke about my cricket team, and just sat there until my nerves settled. He has a quiet, steady way about him that makes you believe everything will be okay.

Had a scare with chest pain....
May 23, 2026
Doctor: Dr. Aparajita Kumar Hospital: Medanta The Medicity

Had a scare with chest pain. Dr. Kumar saw me at Medanta, ran the right tests fast, and explained my stent options clearly. Back to work in a week. No nonsense, just solid care.

Our 14-year-old son was diagnosed with...
May 23, 2026
Doctor: Dr. Aparajita Kumar Hospital: Medanta The Medicity

Our 14-year-old son was diagnosed with a heart murmur, and we were terrified. Dr. Aparajita Kumar was the first person who made us feel calm. She sat with us for nearly an hour, drew pictures to show us exactly what was happening, and spoke directly to our son, not just us. The waiting area was packed, but she never made us feel rushed. She has a gift for handling scared kids and their even more scared parents.

Look, I was skeptical. Another cardiologist?...
May 23, 2026
Doctor: Dr. Aparajita Kumar Hospital: Medanta The Medicity

Look, I was skeptical. Another cardiologist? But my GP insisted. Dr. Kumar at Medanta is the real deal. Straight talk, no sugar-coating. Told me to lose weight, change my diet, and adjusted my meds. It worked. Blood pressure's down. She knows her stuff.

I'd been feeling off for months—just...
May 23, 2026
Doctor: Dr. Aparajita Kumar Hospital: Medanta The Medicity

I'd been feeling off for months—just tired, a little short of breath. My local doc said it was stress. I finally went to Medanta and got Dr. Kumar. She actually listened to the whole story, even the bits I thought were silly. She ordered a specific echo that others hadn't. Found a minor valve issue. It was a long day, and parking was a nightmare, but she called me herself with the results. Now I'm on a simple monitoring plan, and just knowing what it is has taken a huge weight off. She connected the dots when no one else would.

My family and I were quite...
May 23, 2026
Doctor: Dr. Ankur Mudgal Hospital: Medanta The Medicity

My family and I were quite apprehensive when we came to Medanta. At my age, one worries about the toll of treatment. Dr. Mudgal was very kind. He explained my condition and the plan in such a calm way, never rushing. He has a gentle manner that puts one at ease. The hospital is large, and I did get a bit lost finding the pharmacy, but his team was always helpful. I feel cared for, not just treated.

Diagnosed with lymphoma. Needed an oncologist....
May 23, 2026
Doctor: Dr. Ankur Mudgal Hospital: Medanta The Medicity

Diagnosed with lymphoma. Needed an oncologist. Chose Dr. Ankur Mudgal at Medanta. He was clear, direct, and answered all questions without sugarcoating. Explained the chemotherapy protocol, potential side effects, and the schedule. Appointments run on time. The nursing staff is efficient. Treatment is progressing as outlined. Good experience so far.

It’s a frightening word, cancer. I...
May 23, 2026
Doctor: Dr. Ankur Mudgal Hospital: Medanta The Medicity

It’s a frightening word, cancer. I was so scared when I first met Dr. Mudgal. But he listened… really listened. He spoke softly and made sure I understood each step. There was a day I had to wait a little longer for my appointment, but he apologized, which meant a lot. I don’t feel like just another case here. He remembers small things about my life, asks about my garden. That human touch makes this difficult journey bearable.

After two opinions that left me...
May 23, 2026
Doctor: Dr. Ankur Mudgal Hospital: Medanta The Medicity

After two opinions that left me more confused than ever, I saw Dr. Mudgal. What a difference! He took the time to map everything out on paper—my type of cancer, the logic behind his recommended treatment, the whole roadmap. I finally felt like I had a guide. I’m halfway through treatment now and my latest scans look promising. I walked out of that review feeling like I could breathe again. This team knows what they’re doing.

My case was complicated. Several other...
May 23, 2026
Doctor: Dr. Birendra Bhagat Hospital: Medanta The Medicity

My case was complicated. Several other doctors had missed what was really going on. Dr. Bhagat sat with my scans for a long time, then drew me a simple diagram to explain the tricky location of the tumor. He didn't sugarcoat the surgery I needed, but his clear plan made the fear manageable. At Medanta, his team handled something truly complex, and I'm here, recovering well.

I was nervous about my hysterectomy,...
May 23, 2026
Doctor: Dr. Birendra Bhagat Hospital: Medanta The Medicity

I was nervous about my hysterectomy, even though they said it was straightforward. The day of, everything just... worked. Dr. Bhagat checked in before I went in, calm as anything. Waking up, the pain was less than I'd braced for. The whole thing felt very routine for them, which was exactly the reassurance I needed.

Look, the parking at Medanta is...
May 23, 2026
Doctor: Dr. Birendra Bhagat Hospital: Medanta The Medicity

Look, the parking at Medanta is always a hassle, I won't lie. But once I got upstairs, the difference was clear. The nurses in Dr. Bhagat's unit remembered my name from my last visit. One of them saw how anxious my husband was and brought him a tea while we waited. It's a busy place, but the team makes it feel a bit more human.

What I'll remember most is how...
May 23, 2026
Doctor: Dr. Birendra Bhagat Hospital: Medanta The Medicity

What I'll remember most is how Dr. Bhagat talks to you. After my diagnosis, I had a hundred frantic questions. He never rushed me. Sometimes he'd just sit quietly for a moment, letting me process, before asking if I was ready to go on. He didn't just treat my cancer; he saw how scared I was.

My husband had been to three...
May 23, 2026
Doctor: Dr. Kshitij Bansal Hospital: Medanta The Medicity

My husband had been to three different doctors for his worsening headaches and dizziness. They all said it was stress. Dr. Bansal was the first one who actually listened, really listened, to the whole history. He ordered a specific scan no one else had, and it showed a tricky little vascular issue in his brain. It wasn't stress at all. He explained it to us with a diagram on his notepad, and his plan made sense. We finally felt like we had a real answer.

I needed a nerve conduction study,...
May 23, 2026
Doctor: Dr. Kshitij Bansal Hospital: Medanta The Medicity

I needed a nerve conduction study, and I was pretty nervous about the needles. The clinic was running a bit behind that morning, but Dr. Bansal's assistant was really kind and kept me updated. When he came in, he just talked me through the whole thing step-by-step as he did it. It was over faster than I thought, and honestly, it wasn't half as bad as I'd built it up to be in my head. Just a straightforward check-up.

Look, Medanta is a huge place....
May 23, 2026
Doctor: Dr. Kshitij Bansal Hospital: Medanta The Medicity

Look, Medanta is a huge place. I got lost twice trying to find the neurology wing, and the parking garage was completely full. But once I got to Dr. Bansal's floor, it was different. The lady at the front desk saw I was flustered and helped me with my forms. The whole area was calm and quiet, which helped a lot when you're waiting for news about your scan results. It felt organized, not chaotic.

What I remember most is how...
May 23, 2026
Doctor: Dr. Kshitij Bansal Hospital: Medanta The Medicity

What I remember most is how he talked to my mother. She's older and gets confused easily. He didn't just talk to me about her medication change. He pulled his chair right up to her, looked her in the eye, and explained it in the simplest terms, asking her if she understood. He treated her with such dignity, not like a problem to be solved. That meant everything to our family.

My local doctors were stumped for...
May 23, 2026
Doctor: Dr. Harikrishnan Nair Hospital: Medanta The Medicity

My local doctors were stumped for months. I kept getting these dizzy spells, and they kept saying it was just anxiety. Dr. Harikrishnan Nair at Medanta was the first one who really listened. He ordered a specific scan no one else had, and it showed this weird, tangled blood vessel near my heart that was the culprit. Explaining it to me, he drew a picture on a napkin. The surgery was scary, sure, but he made the complex feel manageable. I haven't felt that dizzy since.

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VO-284, Eldeco Centre 110017