Patient Experience

Patient experience at Medanta Hospital Gurgaon – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Cardiology, Cardiac Surgery, Neurology, Orthopedics, making Medanta Hospital Gurgaon a preferred hospital in Gurgaon for planned and emergency treatment.
Our 8-year-old, Aarav, started having these...
May 23, 2026
Doctor: Dr. Jyoti Sehgal Hospital: Medanta The Medicity

Our 8-year-old, Aarav, started having these strange episodes where he’d just zone out for a few seconds. We were terrified it was something serious. Dr. Jyoti Sehgal saw us at Medanta. She didn’t rush us at all. She sat with us, explained everything about absence seizures in a way we could actually understand, and made a plan that felt manageable. She even called us herself a week later to check on him. Seeing Aarav back to his playful self, it’s like a weight has been lifted. We felt truly heard.

Persistent migraines for over a year....
May 23, 2026
Doctor: Dr. Jyoti Sehgal Hospital: Medanta The Medicity

Persistent migraines for over a year. Multiple doctors, no real answers. Saw Dr. Sehgal at Medanta. She reviewed my history, ordered a specific scan others hadn't, and identified a vascular issue. Prescribed a new medication regimen. Headache frequency has dropped by about 80%. Clear diagnosis, effective treatment. Very satisfied.

I was quite nervous about seeing...
May 23, 2026
Doctor: Dr. Jyoti Sehgal Hospital: Medanta The Medicity

I was quite nervous about seeing a neurologist, to be honest. The whole idea was daunting. But Dr. Sehgal has such a calm way about her. She listened to all my worries about the numbness in my hands without making me feel silly. Her explanations were gentle and clear, and she took the time to answer every single one of my questions. The clinic was busy, I did wait a bit, but once I was with her, I never felt rushed. I’m so grateful for her kindness.

Wow, what a difference! I’d been...
May 23, 2026
Doctor: Dr. Jyoti Sehgal Hospital: Medanta The Medicity

Wow, what a difference! I’d been struggling with dizziness and balance problems that my local doctor just couldn’t figure out. It was getting scary. My sister insisted I go to Medanta to see Dr. Sehgal. Within two visits, she’d pieced it together – it was a vestibular issue. The therapy plan she started me on has been fantastic! I’m driving again, going for walks… I feel like I got my life back. Dr. Sehgal is absolutely brilliant!

Had a persistent stomach issue for...
May 23, 2026
Doctor: Dr. Smruti Ranjan Mishra Hospital: Medanta The Medicity

Had a persistent stomach issue for months. Saw Dr. Mishra at Medanta. He cut through the noise, ordered the right tests, and had a clear treatment plan in one visit. Back to work without the constant discomfort. Efficient and effective.

Our 8-year-old was so scared of...
May 23, 2026
Doctor: Dr. Smruti Ranjan Mishra Hospital: Medanta The Medicity

Our 8-year-old was so scared of hospitals after his stomach pains started. Dr. Mishra was incredible with him—talked to him directly, explained everything in a way a kid could understand, even showed him the camera pictures. He didn't just treat the gastritis; he calmed our whole family down. The follow-up call to check in meant the world. We felt truly cared for.

Look, I was nervous. Never had...
May 23, 2026
Doctor: Dr. Smruti Ranjan Mishra Hospital: Medanta The Medicity

Look, I was nervous. Never had a scope before. Dr. Mishra was straight with me—told me exactly what to expect, why we needed it, and what he was looking for. The procedure itself was fine, honestly. Got the results fast, meds are working. No fluff, just good care.

I'd been putting off seeing someone...
May 23, 2026
Doctor: Dr. Smruti Ranjan Mishra Hospital: Medanta The Medicity

I'd been putting off seeing someone about my digestion for way too long, just blaming stress. The Medanta clinic was busy, I waited a bit, but once I got in with Dr. Mishra, he really listened. He connected dots I hadn't—asked about my diet, sleep, even my workout routine. His diagnosis wasn't just a label; he walked me through the 'why' behind each step of the new treatment plan. It's been a few weeks now, and for the first time in years, I'm not planning my day around my stomach. He treats the person, not just the chart.

At my age, one worries about...
May 23, 2026
Doctor: Dr. Madhu Mary Minz Hospital: Medanta The Medicity

At my age, one worries about being a bother. From our first meeting, Dr. Minz made me feel neither rushed nor a burden. She explained my heart's condition in such a clear, gentle way, and her calm manner did more to settle my nerves than any medicine could. The hospital is large, and I did get a little turned around finding her department, but her team was very kind in guiding me. I feel I am in truly caring hands.

I had chest pain. My GP...
May 23, 2026
Doctor: Dr. Madhu Mary Minz Hospital: Medanta The Medicity

I had chest pain. My GP referred me to Dr. Minz at Medanta. She ordered the necessary tests, reviewed them promptly, and laid out my options clearly. No fluff, just facts. The procedure she recommended was straightforward, and her team executed it efficiently. I'm recovering well. She is a competent, direct doctor who gets the job done.

I was so frightened when they...
May 23, 2026
Doctor: Dr. Madhu Mary Minz Hospital: Medanta The Medicity

I was so frightened when they said I needed to see a cardiologist. Dr. Minz has a very quiet, reassuring way about her. She listened to all my worries without making me feel silly. When she spoke, it was soft but very certain, which helped me trust her completely. The hospital itself is a bit overwhelming, but in her clinic, I felt safe. She has given me back my peace of mind.

What a weight off my shoulders!...
May 23, 2026
Doctor: Dr. Madhu Mary Minz Hospital: Medanta The Medicity

What a weight off my shoulders! After months of feeling run-down and anxious about my heart, seeing Dr. Minz was the best decision. She pinpointed the issue right away—it was fixable! The whole process, from diagnosis to the minor procedure, was so smooth. Her energy is fantastic; she’s clearly passionate about what she does. I feel like myself again, and I’m so, so glad I went to see her.

My husband was in for a...
May 23, 2026
Doctor: Dr. Rakesh Gupta Hospital: Medanta The Medicity

My husband was in for a triple bypass. The waiting was the hardest part, but Dr. Gupta came out himself to talk to me three times during the surgery. He didn't use a lot of complicated words, just told me plainly what was happening and what to expect next. He looked tired, but he made sure I understood before he went back in. That meant more than he probably knows.

My father needed valve replacement surgery....
May 23, 2026
Doctor: Dr. Rakesh Gupta Hospital: Medanta The Medicity

My father needed valve replacement surgery. We were worried. Dr. Gupta's team explained the risks clearly, no sugarcoating. The surgery went as planned. Recovery was steady. He checked in daily, was direct about what was normal and what wasn't. We appreciated the honesty. Good result.

It was a very anxious time...
May 23, 2026
Doctor: Dr. Rakesh Gupta Hospital: Medanta The Medicity

It was a very anxious time for our family when my mother needed heart surgery. Dr. Gupta has a very calm way about him. He listened to all our questions, never seemed rushed. He explained things in such a gentle manner, it really settled our nerves. The care felt very personal, not like we were just another case.

Wow, what a difference! My brother...
May 23, 2026
Doctor: Dr. Rakesh Gupta Hospital: Medanta The Medicity

Wow, what a difference! My brother is only 45 and had a major cardiac event. Dr. Gupta and his team moved fast. The surgery was complex, but he pulled through. Seeing my brother up and walking just a few days later? I'm so relieved. The whole team at Medanta was fantastic, but Dr. Gupta's skill is just incredible. We got our brother back!

My local doctors were stumped for...
May 23, 2026
Doctor: Dr. Pankaj Bajpai Hospital: Medanta The Medicity

My local doctors were stumped for months. I kept getting these strange episodes of dizziness and chest pressure, but all the usual tests came back clear. Dr. Bajpai was the first one who really listened. He ordered a specific, less common scan at Medanta and found a small vascular issue near my heart that everyone else had missed. Explaining it, he drew me a simple diagram on his notepad. It wasn't a quick fix, but finally having a real answer and a plan made all the difference.

I needed a cardiac catheterization, which...
May 23, 2026
Doctor: Dr. Pankaj Bajpai Hospital: Medanta The Medicity

I needed a cardiac catheterization, which honestly scared me. The day of the procedure, the parking garage was completely full, so I was a bit flustered walking in. But from there, everything just... worked. The team in the cath lab knew exactly what they were doing. Dr. Bajpai talked me through each step as it happened. Before I knew it, he was showing me the images saying everything looked great. I was home the next day, and the whole thing felt surprisingly straightforward.

You spend a lot of time...
May 23, 2026
Doctor: Dr. Pankaj Bajpai Hospital: Medanta The Medicity

You spend a lot of time waiting in hospitals, so the environment matters. Medanta felt calm, even when it was busy. The nurses at the cardiology desk were genuinely kind—one even helped my wife find a decent cup of coffee when I was in for my tests. It's not just about the doctor; it's about not feeling like a number. That place runs smoothly, and it takes the edge off when you're worried.

What I remember most is how...
May 23, 2026
Doctor: Dr. Pankaj Bajpai Hospital: Medanta The Medicity

What I remember most is how Dr. Bajpai talked to my family. After my bypass surgery, he came to the waiting room, sat down with them, and explained everything in plain Hindi, no medical jargon. He asked if they had eaten. When he checked on me, he’d often start by asking about my grandkids, not just my vitals. That human touch, him seeing you as a person, it helped me heal faster than any medicine could.

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VO-284, Eldeco Centre 110017