Dr. Bhaskar Jyoti Kakati

My stomach issues had been going on for months, and a couple of other doctors just said it was stress. Dr. Kakati was different. He actually listened to the whole, messy history, asked questions about things no one else had, and ordered a specific test. It turned out to be something pretty uncommon. He sat with me and my wife, drew a simple diagram on his notepad to explain it, and laid out a clear plan. At Apollo, the whole process for the follow-up treatment felt coordinated. It's a relief to finally have answers.

I needed to get a cyst removed. Honestly, I was nervous about any kind of procedure. Dr. Kakati made it simple. He told me exactly what to expect, step-by-step, and didn't brush off my worries. The day of, the team at Apollo had me in and out pretty quickly. The procedure itself was straightforward, and the recovery was exactly as he said it would be. No drama, no surprises—just what you want for something routine.

First impression? The parking at Apollo was a nightmare that day, completely full. But once I got inside for my appointment with Dr. Kakati, things turned around. The front desk people found my file fast even though I was flustered and late. The nurse who took my vitals was really kind and chatted with me to calm my nerves. The place was clean and quiet, which helped. It felt like the staff actually worked together.

What I'll remember most is how Dr. Kakati talked to my elderly mother. She gets confused easily and was scared. He didn't just talk to me; he knelt down so he was at her eye level, spoke slowly, and checked that she understood each part. He even cracked a little joke that made her smile. His medical skill is one thing, but seeing that kind of patience and kindness meant just as much to our family.