Patient Experience
I'd been to a couple of doctors about this nagging fatigue and stomach pain. Everyone had a different theory. Dr. Karan Saraf actually sat me down, listened to my whole history again, and ordered a specific test the others hadn't. Turns out it was a tricky vitamin deficiency causing a cascade of issues. He explained it in a way that finally made sense. I'm on a simple supplement now and feel like a different person.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Saraf made it so straightforward. The whole thing at Apollo Excelcare was over in what felt like twenty minutes. He talked me through each step as he worked, which really kept me calm. The stitches were neat, healing was a breeze, and the follow-up was quick. It was just... easy.
The parking at Apollo was a bit of a mess that morning, I won't lie. But once I got inside, the front desk lady saw I was flustered and helped me right away. The nurse who took my vitals was really kind and chatted with me to pass the time. Even the cleaner in the hallway gave me a smile. It made waiting for Dr. Saraf much less stressful.
What I remember most is how Dr. Saraf talked to my elderly mother. She gets confused easily. He didn't rush her. He pulled his chair up close, looked her in the eye, and explained her new medication using a story about her favorite plants. He has this calm, patient way about him that just puts you at ease. You feel like you're his only patient that day.
I'd been to a couple of doctors about this nagging pain and fatigue, and everyone just said it was stress. Dr. Manoj Kumar Singh actually listened. He asked questions no one else had, ordered some specific tests, and figured out it was a thyroid issue that was messing with a bunch of other things. It wasn't a quick fix, but having a real answer after so long was a huge relief. He walked me through the treatment plan without rushing.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Singh made the whole thing feel very straightforward. The procedure at Apollo Excelcare was quick, he explained each step as he went, and the recovery was exactly as he said it would be. No surprises, no drama. Sometimes you just want things to be simple, and this was.
The clinic was busy and I had to wait a bit, but the front desk staff were really kind about it. The whole place at Apollo Excelcare felt calm and clean, which helped. When I finally saw Dr. Singh, he didn't make me feel like I was just another slot in his day. He remembered details from my last visit, which surprised me. It's the team and the little things that make a difference.
What stuck with me was how Dr. Singh talks to you. I brought my elderly father, who gets confused easily. The doctor sat down, made direct eye contact with him, not just me, and used simple words. He didn't talk down to him, just spoke calmly and clearly. My dad left feeling understood, not scared. That kind of respect means everything.
I'd been feeling off for months, just tired and achy. A couple of other doctors couldn't figure it out. Dr. Parag Brahma actually sat and listened to everything, asked questions I hadn't been asked before. He pieced together some odd symptoms I thought were unrelated and ordered a specific test. Turns out it was a thyroid issue that was a bit tricky to spot. He explained it all on a notepad, drawing little diagrams. I finally have a treatment plan that's working.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Brahma made it simple. The whole thing at Apollo Excelcare was straightforward—in and out in a few hours. He told me exactly what he was going to do, step by step, which helped a lot. The stitches were neat, healing was quick, and the follow-up was just a quick check-in call from his nurse. No drama, just what I needed.
Parking at the hospital was full that day, which stressed me out for my appointment. But once inside, the front desk lady was really kind and helped sort it. The whole place at Apollo felt calm, not like some clinics. The nurse who took my vitals cracked a joke about the weather, which loosened me up. When Dr. Brahma came in, it felt like everyone was on the same page. It's the little things that make a difference when you're not feeling great.
What stuck with me about Dr. Brahma was how he talks to you. He doesn't rush. I had a lot of questions about some medication, and he answered every single one without making me feel silly. He even remembered my grandson's name from my last visit. It feels like he sees you as a person, not just a chart. That kind of attention is rare these days.
My 8-year-old son had a high fever that just wouldn't break, and I was really scared. Dr. Debangana at Apollo was so calm with him, explained everything in a way he could understand, and didn't just throw antibiotics at us. She actually listened to my worries as a mom, which meant a lot. The whole thing was stressful, but she made us feel like we were in good hands.
My elderly father was admitted under Dr. Baruah's care last month. What stood out was how she kept us, the family, in the loop. She'd call me directly after her rounds to explain any changes in plain language, not medical jargon. Even when we had to wait a bit for a scan result, she told us why. It took a huge weight off our shoulders during a tough time.
Had a bad stomach thing going on for weeks. Saw Dr. Debangana Baruah at Apollo Excelcare. She figured it out, gave me a clear plan, and I'm fine now. Straightforward and helpful.
I went in for what I thought was just a lingering cough. Dr. Baruah, though, picked up on something in how I described my tiredness and asked a bunch more questions. She ordered a couple of specific tests I wouldn't have thought of. Turns out my iron was way down. The visit itself was normal—waiting room was busy, the usual—but her attention to detail made all the difference. She connected dots I didn't even know were there, and treating the anemia has honestly made me feel like myself again.
My mother was admitted with a high fever and confusion. We were all scared. Dr. Kiran was the one who sat us down in the family room and explained everything in simple Assamese. She didn't just talk about the medicine; she told us what to watch for at home, how to make Ma comfortable. The hospital was busy, but she always made time to answer our questions, even the small ones. Because of her clear guidance, we knew what to do when Ma came home.
Took my son in for what I thought was a bad stomach bug. Dr. Kamalasanan listened, asked a few more questions, and decided to run a specific test. Turns out it was something else entirely. I appreciate that she was direct, didn't waste time, and trusted her instinct. Got him on the right treatment quickly. Parking at Apollo was a hassle that day, but the care was spot-on.
My husband was very anxious about his persistent cough. I was the one speaking with Dr. Kiran most of the time. She has such a calm way about her. She never rushed us, and she explained the treatment plan in a way that finally put his mind at ease. She remembered small details from our last visit, which made us feel looked after. It wasn't just clinical; it felt genuinely caring.
After weeks of feeling run-down and different doctors, we saw Dr. Kiran. In one consultation, she pieced together symptoms others had missed. The relief was huge! She was so thorough, calling the lab herself to follow up on a result. We left feeling like we finally had a path forward. The wait was a bit long, but honestly, it was worth it for that kind of attention.