Patient Experience
I'd been to a few doctors about this nagging pain and fatigue, and everyone had a different idea. Honestly, I was starting to think I was imagining it. Dr. Dipjyoti Payeng at Apollo Excelcare was different. He actually sat and listened, asked questions about things no one else had, and ordered a specific test I'd never heard of. Turns out it was a thyroid issue that wasn't showing up on standard checks. He explained it all in a way that finally made sense. I'm on treatment now and feel like myself again.
Had to get a small cyst removed from my back. I was nervous at first, but Dr. Payeng made it simple. The whole thing at Apollo Excelcare was quick – in and out in a few hours. He talked me through each step during the procedure, which really helped. The stitches were neat, healing was straightforward, and the follow-up was just a quick check-in call from his nurse. It was exactly what you hope for with something routine.
The parking lot at Apollo Excelcare was packed when I arrived for my appointment, which put me in a bit of a mood. But from the moment I walked in, the staff turned it around. The lady at reception was really patient helping me find my file, and the nurse who took my vitals had a nice, calming way about her. The place itself felt clean and quiet, not chaotic. It made waiting for Dr. Payeng a lot easier.
What stuck with me about Dr. Payeng was how he talks to you. He doesn't just look at the chart. When I was worried about some test results, he pulled up a chair, looked me in the eye, and broke down what everything meant without any scary medical jargon. He has this calm, direct way of speaking that makes you feel heard, not just processed. You leave his room feeling clear-headed, not more anxious.
Had my gallbladder out last month. The first few days were rough, I won't lie. But Dr. Bordoloi's team had a clear plan for the pain. They didn't just throw pills at me; they explained what to expect and when to ease off the meds. I'm back to moving around the house now without wincing every time.
My appendix burst. Dr. Bordoloi handled the surgery at Apollo Excelcare. He was direct, told me exactly what needed doing. No sugar-coating, which I appreciated. The follow-up was just as straightforward. I'm healing well.
I was quite nervous before my hernia operation. Dr. Bordoloi has a very calm way about him. He listened to all my worries and explained things so gently. The hospital was busy, but he never made me feel rushed. I felt truly looked after.
Finally got my knee sorted! After years of putting it off, I saw Dr. Bordoloi. The surgery went smoothly, and the difference is night and day. I can walk my dog again without that awful grinding pain. What a relief!
At my age, you worry about being a bother. Dr. Kakati never made me feel that way. He explained my arthritis in simple terms and took his time. The clinic was comfortable, and he has a very calming presence. I feel well looked after.
My father was admitted with a bad fever and we were all very scared. Dr. Kakati was the one who kept us sane. He called us twice a day with updates in plain language, not just medical terms. He listened to our concerns and made sure we understood every step. Having a doctor who talks to the family makes all the difference.
Had a weird stomach thing for weeks. Saw Dr. Kakati at Apollo. He figured it out fast, gave me a clear plan, and didn't waste my time. Fixed me up. Good doctor.
I went in for what I thought was just a bad cough, but I was feeling really run down. Dr. Kakati didn't just shrug it off. He asked a lot of questions, even some that seemed unrelated. He actually remembered a minor issue I'd mentioned months prior. That attention led him to run a specific test, and it turned out my iron was dangerously low. The cough was just a side effect. I was nervous at first, thinking it was something serious, but his methodical approach found the real problem. He called me himself with the results and explained exactly how to fix it. I'm back to my old self now, all because he really listened.
I've been seeing Dr. Shubham for my diabetes and blood pressure for over five years now. He remembers my history without always checking the file, which I appreciate. The clinic at Apollo can get busy, but he never rushes our appointments. I trust his judgment completely because he explains things clearly and his advice has kept me stable for years.
Had my gallbladder out last month. The surgery itself went fine, but the first few days after were rough. Dr. Shubham was really good about the pain meds—listened when I said something wasn't working and adjusted things quickly. His follow-up calls to check on my recovery made a big difference. I'm back to normal now, and the scar looks neat.
Look, I was sick of feeling tired all the time. Went to Dr. Shubham at Apollo. He ran some tests, figured it was a major vitamin D deficiency. Prescribed supplements. Simple fix. Feeling much better now. He's direct, which I like.
I walked into Apollo Excelcare with this nagging stomach pain that wouldn't go away. I was pretty nervous, to be honest. Dr. Purkayastha sat me down, asked a ton of questions about my diet and stress levels—more than I expected. He sketched out a simple diagram on his notepad to show what he thought was going on. We did a scan to confirm, and he was right. Started treatment that week. The waiting room was packed that day, but he made the time feel like it was just about figuring my problem out.
I'd been to a couple of doctors about this nagging fatigue and stomach pain, and everyone just said it was stress. Dr. Dhanjit Nath actually listened, asked a bunch of questions that seemed unrelated at first, and ordered some specific tests. Turns out it was a tricky vitamin deficiency causing the real issue. He explained it all with a diagram on his notepad—no fancy talk, just clear facts. I'm finally feeling like myself again.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Nath made it so straightforward. The whole thing took maybe twenty minutes in his procedure room at Apollo Excelcare. He talked me through each step, and it was over before I knew it. The recovery was exactly as he said it would be—simple and quick. Sometimes routine is a good thing.
The waiting area at Apollo Excelcare was packed, I won't lie. But the front desk staff were really on it, keeping things moving and checking in with people. What stood out was the nurse who took my vitals. She could see I was anxious and just chatted with me about my drive in until I relaxed. It's those little things that make a difference. Dr. Nath was great, but the team around him really sets the tone.
My kid had a high fever and was miserable. Dr. Dhanjit Nath has this calm way about him. He got down on his haunches to talk to my son directly, asked him about his favorite cartoon character, and did the exam so gently my boy barely fussed. He didn't just treat the fever; he treated my son's fear. We left feeling cared for, not just processed.