Patient Experience
I'd been feeling run down for months, and my local doctor just kept saying it was stress. Dr. Binoy actually listened. He asked a lot of questions I hadn't been asked before and ordered some specific tests. Turns out it was a thyroid issue that wasn't showing up on the standard screenings. He explained it in a way that finally made sense. I'm on treatment now and starting to feel like myself again.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Agarwal and his team at Apollo Excelcare made it so straightforward. The whole thing was over before I knew it. The instructions for aftercare were clear, and the healing was exactly as he said it would be. No drama, just good, clean work.
The clinic was busy and I had to wait a bit, which I expected. What stood out was how the front desk staff handled it—they were apologetic and kept me updated. The nurse who took my vitals was really kind and chatted with me to pass the time. It's a small thing, but it makes a difference when you're not feeling great. The place itself felt calm and clean.
What I remember most is how Dr. Agarwal talked to my elderly mother. She was confused and scared. He didn't just talk to me; he got down to her eye level, spoke slowly, and held her hand while explaining her medication. He has a real gentleness about him. You don't see that everywhere.
I was really nervous about my first appointment. The waiting room was busy and I almost left. But Dr. Das was so calm. She didn't rush me, explained everything in simple words, and actually listened when I listed my worries. I left feeling like a weight was off my shoulders, not just because of the medicine, but because she made me feel heard.
Had a persistent cough for three weeks. Went to Apollo Excelcare, saw Dr. Namrata Das. She asked clear questions, checked me over, ordered the right tests. Got a diagnosis and a treatment plan that worked. Efficient, knowledgeable. Problem solved.
One doesn't always expect such kindness. Dr. Das has a very gentle way about her. Even when the clinic was quite full, she gave me her full attention. Her advice was clear, and she took care to ensure I understood. It was a very positive experience during a worrying time.
Wow, what a difference! I'd been feeling off for ages and other doctors just shrugged. Dr. Das actually dug into it—asked about stuff no one else did. Found the issue! I'm already feeling better. She's brilliant! Honestly, so relieved to finally have answers.
I'd been feeling run down for months, and a few other doctors just said it was stress. Dr. Anupam Biswas was the first one who really listened. He ordered some specific tests I hadn't had before and figured out it was a tricky thyroid issue. He explained it all with a diagram on his notepad, which made a confusing thing much clearer. Starting treatment now and finally feel hopeful.
Had to get a small cyst removed from my back. Honestly, I was nervous about the whole thing, but Dr. Biswas made it simple. The procedure at Apollo was quick, he talked me through each step, and I was in and out in a couple of hours. The stitches healed cleanly, no fuss. It was exactly what you hope for with something routine.
The clinic was busy and I had to wait a bit past my appointment time, which I expected. What stood out was how the nurse at the front desk handled it—she apologized for the delay without me asking and kept checking in. The whole place at Apollo Excelcare felt calm and clean, which matters when you're not feeling great. It made the wait easier.
My teenage son had a bad stomach bug and was really anxious. Dr. Biswas has this calm way about him. He didn't just talk to me; he spoke directly to my son, asked him questions, and cracked a small joke that actually got him to smile. That meant more to us than any medicine at that moment. You can tell he genuinely cares about the person, not just the chart.
At my age, a visit to the hospital can be quite daunting. I was feeling rather poorly with a persistent fever. Dr. Kritika Agarwal saw me at Apollo Excelcare. She has a very calming presence. She listened to all my old complaints without any rush, explained things in a way I could understand, and made sure I was comfortable throughout. The clinic was busy, but she never made me feel like a number. I left feeling cared for, which is so important.
Had a severe stomach issue. Went to Apollo Excelcare Guwahati. Dr. Agarwal diagnosed it quickly, ordered the right tests, and prescribed medication. It worked. Follow-up was clear. No fuss, got the problem solved.
I was quite nervous about my check-up, as I always am. Dr. Agarwal was so kind. She spoke softly and asked questions in a way that didn't feel intrusive. She took the time to address each of my small worries, even the silly ones I almost didn't mention. The waiting area was a bit crowded that day, but once in her room, I felt completely at ease. I'm very thankful for her gentle approach.
Wow, what a relief! I'd been dragging this cough around for weeks, and it was just getting worse. I got an appointment with Dr. Kritika Agarwal, and she was fantastic! Straight away, she pinpointed the issue—turns out it was a bit more than a simple cold. Her treatment plan was spot on; I started feeling better in just a couple of days. So glad I went to see her!
I'd been feeling run down for months, and a few other doctors just said it was stress. Dr. Brijesh Singh actually listened. He asked questions no one else had, ordered some specific tests, and figured out it was a tricky thyroid issue. It wasn't obvious, but he pieced it together. I'm finally on the right treatment at Apollo Excelcare.
Had to get a small cyst removed. Honestly, I was pretty nervous about it, but Dr. Singh made the whole thing straightforward. He explained each step in the room, the procedure itself was quick, and the recovery was exactly what he said it would be. No surprises, just a smooth process from start to finish.
The hospital was busy—parking took a minute—but once inside, the difference was clear. The front desk staff helped me sort my paperwork without any fuss, and the nurses on the floor were really kind. It made waiting to see Dr. Singh less stressful. The place just felt calm and organized.
What stood out with Dr. Singh was how he talked to my elderly father. He didn't rush him, used simple words, and checked if he understood everything. He has a quiet, patient way about him that puts you at ease. You feel like a person, not just a case file.