Patient Experience
Had to get a cyst removed from my back. Honestly, I was nervous at first, but Dr. Umanath made it so simple. The whole thing took maybe twenty minutes in his clinic at Apollo. He talked me through each step, the local anesthetic worked perfectly, and I barely felt a thing. Follow-up was a breeze. Sometimes, the simple things are done really well, and that matters.
The Apollo Health City campus is huge, I got a bit turned around finding the right building. But once I got to the clinic, the front desk lady was so patient. She walked me to the billing counter herself. The place was busy, but clean and calm. Even the nurse who took my vitals had a nice, reassuring way about her. It made the whole visit less stressful.
What stuck with me about Dr. Umanath was how he talked to my elderly father. He didn't just talk to me. He sat down, looked my dad in the eye, and explained everything in clear, simple terms without being patronizing. He checked if he understood, and waited for his questions. You don't see that kind of respect and patience everywhere. It meant the world to us.
I'd been to a couple of doctors about this nagging stomach pain, and everyone said it was just stress. Dr. Rajnesh Reddy actually listened. He asked questions no one else had, ordered a specific scan, and found the real issue—a small, tricky hernia that was easy to miss. I was nervous at first, but he explained it all in simple terms, no medical jargon. He just made sense of it.
Had to get a small cyst removed. Honestly, I was more worried about the process than the cyst itself. Dr. Reddy's team at Apollo made it so straightforward. The whole thing was over in what felt like minutes. I was in and out, and the follow-up call from his nurse the next day to check on me was a nice touch. It felt very normal, no drama.
The waiting area at Apollo was packed, I won't lie. But once I got in, the difference was clear. The front desk staff were patient even though they were busy, and the nurse who took my vitals had a really calming way about her. It's a big hospital, but the team around Dr. Reddy made it feel a bit more personal, which helped a lot.
What stuck with me about Dr. Reddy was how he talked to my elderly father. He didn't just talk to me. He sat down, made direct eye contact with him, and explained everything slowly, making sure he understood. He has this quiet, steady way of speaking that just puts you at ease. You feel like you're his only patient for those few minutes.
My father was admitted with a high fever and confusion. The waiting area was packed, and we were scared. Dr. Reddy came out himself to explain things to us in simple Telugu. He didn't just talk at my mother; he listened to her worries. He told us exactly what each medicine was for. It wasn't a quick fix, but seeing my dad slowly get better, knowing why each step was happening, made all the difference. We felt looked after.
My wife had persistent stomach pain. Other doctors ordered tests but didn't explain much. Dr. Reddy was different. He sat down, went through her file line by line, and drew a simple diagram of what he thought was happening. He gave us clear options: try this medicine first, if no change in a week, we do the scan. It was direct, no sugar-coating, but it cut through our anxiety. We knew the plan.
Bringing my young son to any hospital makes him nervous. I was nervous too. Dr. Reddy has a very calm way about him. He spoke softly, first to my son about school and cartoons, before even examining him. He explained my son's allergy diagnosis to me in such a gentle, patient manner, repeating things until I was sure I understood. The care felt personal, not rushed. We left feeling quietly reassured.
After weeks of feeling run-down and getting nowhere, I saw Dr. Reddy. He actually looked at me, asked about my work stress, and connected dots others missed. When he said, 'I think we've found the cause, and it's very treatable,' I almost cried with relief! His energy was so positive. The parking here is a nightmare, honestly, but for this? Worth it. I'm finally on the mend and so, so grateful.
Had my gallbladder out last Tuesday. The first couple days were rough, I won't lie. But Dr. Putta's team had a clear plan for the pain meds that actually worked. They didn't just throw pills at me; they explained what to expect and when to ease off. I'm moving around the kitchen now without wincing. It's slow, but I feel like I'm getting there.
Appendicitis. Went to Apollo, saw Dr. Sharat Putta. He explained the laparoscopic procedure quickly, no fluff. Surgery was smooth. Recovery was straightforward. Follow-up was clear. Back to work in two weeks. Efficient.
I was so nervous before my hernia operation. Dr. Putta has a very calm way about him; he listened to all my worries without making me feel silly. The whole team at Apollo was kind, even when I asked the same questions more than once. I'm resting at home now and the discomfort is much less than I feared. I'm just very grateful.
Wow, what a difference! I'd been putting off this procedure for years because I was scared. Dr. Putta made it seem so manageable. The day of, I was in and out before I knew it. The relief I feel now is incredible—like a constant ache I'd just learned to live with is finally gone. I should have done this ages ago!
Had my gallbladder out last month. The first few days were rough, I won't lie. But Dr. Maitra's team had a clear plan for the pain. They didn't just throw pills at me; they explained what to expect and when to ease off the meds. I felt listened to, even when I called with questions. The follow-up was good. I'm moving much better now, just taking it slow.
Appendicitis. Went to Apollo, saw Dr. Maitra. He explained the surgery quickly, no fluff. Got it done. Pain was managed. Discharge instructions were clear. Follow-up was efficient. Back to work in two weeks. No complaints.
I was quite nervous about my hernia operation. Dr. Maitra has a very calm way about him. He took the time to answer all my worries, and his manner put me at ease. The care after was very considerate. I'm healing well, and I'm so grateful for his gentle approach during a scary time.
Wow, what a difference! I'd been putting off this surgery for ages because I was so anxious. From the first consult, Dr. Maitra just knew his stuff. The whole thing went smoother than I ever imagined. Even the parking was full that day, but once I was in his care, I felt totally at ease. I'm back to playing with my kids without that constant ache. So relieved!
My father was admitted under Dr. Pingle's care last month. Honestly, it was a scary time for all of us. What stood out was how Dr. Pingle would take the time to explain everything to me and my sister, not just in medical terms but in a way we could actually understand. He never made us feel rushed, even when we asked the same question twice. That kind of clear communication took a huge weight off our shoulders during a really difficult period.