Patient Experience
Had to get a minor cyst removed. Honestly, I was more nervous about the whole hospital process than the procedure itself. But with Dr. Raju, it was just... straightforward. She told me exactly what would happen, the surgery itself was quick, and the follow-up was simple. No drama, no fuss. Sometimes you just want things to go as planned, and this did.
The Apollo Health City campus is huge, and I got a bit turned around finding the clinic. One of the nurses saw me looking lost and walked me right to the door. The whole place felt calm, even though the parking lot was packed. It's the little things—people smiling, the place being clean—that make a difference when you're not feeling great.
What I remember most is how Dr. Raju talked to my elderly mother. Mom was scared and kept asking the same questions. Dr. Raju never rushed her, never talked down to her. She sat on the edge of the bed, held her hand, and repeated everything patiently until Mom understood. That kindness meant more than any medicine.
My father was admitted with a high fever and confusion. We were all scared. Dr. Somasekhar came to see him late in the evening, after his rounds. He sat with us in the family waiting area and drew a simple diagram on a notepad to explain what he thought was happening with the infection. He didn't rush us, even though it was past 8 PM. He just kept saying 'I understand your worry' and answered every single one of my brother's anxious questions. That talk calmed us down more than anything else that day.
I brought my wife in for persistent abdominal pain. Other doctors had been vague. Dr. Somasekhar was different. He listened, asked very specific questions about her diet and routine, and then laid out two clear possibilities. He said, 'Let's rule out the simple one first, so we don't put her through unnecessary tests.' It was straightforward, logical. He called me himself with the initial lab results later that afternoon. No drama, just clear facts. We finally had a direction.
My son had a bad reaction to some medication. I was a nervous wreck in the emergency area. Dr. Somasekhar has a very quiet way about him. He spoke softly, told me exactly what each monitor was for, and what they were doing to help my boy. He didn't make big promises, just said, 'We are taking good care of him. Let's watch through the night.' His calmness was what I needed. When my son turned the corner, Dr. Somasekhar just gave a small smile and a nod. It meant everything.
After weeks of my mom feeling run down and a bunch of confusing tests, we saw Dr. Somasekhar. He looked at everything, connected dots others missed, and diagnosed a vitamin deficiency. It sounds simple, but it wasn't. When he told us, I almost cried from relief that it wasn't something worse. He was so genuinely happy for us! He did a little fist pump and said, 'This we can fix easily!' His excitement matched ours. Mom is on supplements now and is back to her old self.
At my age, one prefers a doctor who listens and doesn't rush. Dr. Ramesh Vasudevan was exactly that. He took time with me at Apollo, explained things in simple terms, and his calm manner put me at ease. The clinic was busy, but he never made me feel like a number.
Our 8-year-old spiked a high fever that wouldn't break, and we were terrified. Dr. Vasudevan saw us quickly at Apollo. He was so gentle with our son, asking him about his favorite cartoons while checking him. He explained everything to us, the worried parents, clearly, telling us what to watch for. We left feeling like we finally had a handle on it, not just a prescription.
Had a weird stomach thing for weeks. Saw Dr. Vasudevan. He figured it out, gave me a plan. Fixed it. No fuss, which I appreciate. Parking at Apollo is always a nightmare, though.
I went in for what I thought was just lingering fatigue. Dr. Vasudevan didn't just shrug it off. He asked about my sleep, work stress, everything—really dug into it. Ordered a couple of specific blood tests I hadn't had before. Turns out my vitamin D was practically nonexistent. Started the supplements he suggested, and honestly, after a month, I feel like a different person. He connected dots other doctors missed.
I'd been to three other doctors about this constant fatigue and stomach pain. Everyone said it was stress. Dr. Reddy actually listened, asked a bunch of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a tricky thyroid issue combined with a mild food intolerance. He explained it all with a diagram on his notepad—made it simple. I'm finally feeling like myself again, and it's because he didn't just go with the obvious answer.
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but Dr. Reddy made it seem like the most normal thing in the world. The whole thing took maybe twenty minutes in his procedure room at Apollo. He talked me through each step, the local anesthetic did its job, and I was out with a bandage and clear instructions. Sometimes you just need something straightforward done well, and that's exactly what happened.
The parking at Apollo Health City was a nightmare that day, completely full. I was flustered by the time I got to Dr. Reddy's clinic. But his receptionist, I think her name was Priya, was so calm. She got me checked in, offered me some water, and had a real smile. The whole place just felt organized and clean, not chaotic. It made waiting a bit for my appointment actually okay. That kind of atmosphere really does make a difference when you're not feeling great.
What I remember most is how he talked to my elderly mother. She gets confused easily and was scared about some new medication. Dr. Reddy didn't just talk to me; he sat down, looked right at her, and explained everything in such a kind, patient way. No rushing. He even wrote the schedule down in big letters for her. You can tell he sees the person, not just the chart. That meant more to our family than any medicine.
My father was admitted with a high fever and confusion. We were all scared. Dr. Mallika Goyal took the time to explain everything to us in the family room, step by step, in a way we could understand. She never made us feel rushed, even with her busy schedule. She checked on him personally multiple times a day and always had a clear plan. Seeing him recover and come back to himself was such a relief, and we owe that to her care.
Took my son in for what I thought was a bad stomach bug. Dr. Goyal listened carefully, asked the right questions, and spotted it was actually appendicitis. She was direct and calm, told us exactly what needed to happen next. The surgery went smoothly. No fluff, just good, clear medical care when we needed it most.
My mother was very anxious about her persistent cough. Dr. Goyal has such a gentle way about her. She spoke softly, listened without interrupting, and really put my mother at ease. She explained the treatment plan for bronchitis so patiently. It wasn't just about the medicine; it was about caring for the person. We left feeling heard and confident.
After weeks of unexplained fatigue, I finally saw Dr. Goyal. She ran the necessary tests, figured out it was a vitamin deficiency, and got me on a simple treatment. I feel like a new person! The energy is back. The whole process was straightforward, and she answered all my questions without making me feel silly for asking. So glad I went.
My father was admitted under Dr. Pingle's care last month. Honestly, it was a scary time for all of us. What stood out was how Dr. Pingle would take the time to explain everything to me and my sister, not just in medical terms but in a way we could actually understand. He never made us feel rushed, even when we asked the same question twice. That kind of clear communication took a huge weight off our shoulders during a really difficult period.