Dr. Sarita Rao

I'd been feeling off for months, just tired and achy. A few other doctors had shrugged it off as stress. Dr. Sarita Rao actually listened, asked a bunch of questions I hadn't been asked before, and ordered some specific tests. Turns out it was something pretty uncommon. She explained it all to me and my husband in her office, drew diagrams on a notepad. I'm on a treatment plan now and finally starting to feel like myself. It was a relief to have someone really dig for an answer.

Had to get a minor cyst removed. Honestly, I was nervous at first about the whole idea of surgery, even a small one. Dr. Rao's team at Apollo Indore walked me through every single step beforehand. The procedure itself was quick, and she checked in on me right after. Recovery was straightforward, just like she said it would be. The whole thing felt very routine for them, which made it less scary for me.

The parking at Apollo was a nightmare that day, completely full. I was flustered by the time I got to the clinic. But the front desk lady was really kind, got me checked in fast, and the nurse who took my vitals was chatting with me about the rain to help me relax. The place was clean and quiet, which helped. It felt like the staff there actually work together well.

What I remember most is how Dr. Rao talked to my elderly mother. She didn't just talk to me. She sat down, made direct eye contact with my mom, and explained her new medication in simple terms, asking if she understood. She has this calm way about her that puts you at ease. My mom, who's usually skeptical of doctors, left saying, 'She's a good one.' That meant a lot.