M.D. Bilginar Kovancı

My 82-year-old father, Ahmet, fell in the garden and fractured his hip. The ambulance brought him to Acibadem Maslak, and Dr. Kovancı took charge immediately. What struck me wasn't just his surgical skill—which was evident in the successful procedure—but how he spoke to my father. He knelt by the gurney, explained everything in simple Turkish, and called him 'Amca' (uncle). During recovery, he visited three times daily, adjusting pain management personally. He even noticed my father's slight confusion wasn't just from anesthesia but a minor UTI, which he treated. We felt seen as people, not just a case.

Our 7-year-old daughter, Elif, swallowed a small toy piece while playing. The panic was indescribable. At the emergency department, Dr. Bilginar Kovancı had this incredible calmness that immediately settled us. He didn't just focus on the X-ray; he talked to Elif about her favorite cartoon character to keep her still. He explained the minimally invasive retrieval procedure to us with a hand-drawn diagram on a napkin—no medical jargon. The entire process took less than an hour, and he followed up the next day with a call to ask if Elif was eating normally. His combination of pediatric sensitivity and trauma expertise is rare.

I'm a long-distance runner, and what I thought was severe dehydration after a marathon turned out to be exertional rhabdomyolysis—a potentially kidney-damaging condition. Dr. Kovancı in the ER connected the dots when my bloodwork came back. His approach was intensely collaborative. He laid out three treatment pathways with clear risks/benefits, asked about my training goals, and we decided on aggressive IV fluids and monitoring. He personally checked my CK levels every 4 hours through the night. He didn't dismiss it as 'just overexertion.' He treated a fit patient with the same rigor as a critical trauma, which saved me from long-term damage.

Following a complex motorcycle accident with multiple orthopedic and abdominal injuries, my follow-up care with Dr. Kovancı was unexpectedly comprehensive. At my two-week check-up, he spent 45 minutes reviewing not just the surgical sites, but how I was sleeping, my anxiety levels, and even nutritional intake to support healing. He coordinated directly with my physiotherapist, sending specific mobility guidelines. When I mentioned a strange, fleeting pain in my side, he ordered an ultrasound himself rather than sending me for another referral, ruling out a delayed hematoma. His continuity of care—from the chaos of the ER through to full recovery—felt seamless and deeply attentive.