Assist. Prof. M.D. Murat Tuğrul Eren

I brought my 8-year-old son to Dr. Murat Tuğrul Eren after he developed sudden, severe pain while urinating. We were terrified it might be something serious. Dr. Eren has this incredible calmness that immediately put both me and my son at ease. He didn't just talk to me; he crouched down to my son's eye level, explained everything with simple words and even used a small model to show what was happening. Diagnosed a tricky ureteral stone. The non-invasive procedure he recommended worked perfectly—my son was back playing football in three days. The way he handles pediatric cases is nothing short of magical.

As a 72-year-old with an enlarged prostate, I'd seen several urologists over the years and was resigned to living with discomfort. My visit to Dr. Eren at Acıbadem Kozyatağı was for a routine checkup that turned into a life-changer. He reviewed my history, listened to my resigned attitude, and said, 'We can do better than this.' He proposed a new, minimally invasive laser procedure I hadn't even heard of. His explanation was crystal clear, devoid of unnecessary jargon. The surgery was seamless, the recovery astonishingly quick. For the first time in a decade, I sleep through the night. He treated me not as an old man with an old problem, but as a person deserving of a modern solution.

This was no routine visit. I arrived at the emergency department with excruciating flank pain and blood in my urine—a total panic. Dr. Eren was the on-call urologist. His demeanor in that crisis was a masterclass in controlled urgency. He assessed me swiftly, ordered precise imaging, and diagnosed a complex, obstructing kidney stone that was causing hydronephrosis. He explained the need for immediate ureteroscopic surgery with a clarity that cut through my fear. The procedure was performed that night. What stood out was his follow-up; he checked on me personally at 11 PM and again at 7 AM. He managed a scary emergency with brilliant expertise and genuine human concern.

I'm a 45-year-old woman who needed follow-up care for recurrent, complex UTIs that other doctors kept treating with standard antibiotics. I felt dismissed. Dr. Eren approached my case like a detective. He didn't just prescribe another pill; he ordered a detailed urodynamic study and a cystoscopy, things no one had suggested before. He discovered a subtle, congenital anatomical issue that was the root cause. His plan wasn't just treatment; it was a long-term management strategy involving minor corrective surgery and lifestyle adjustments. For the first time, I feel understood and have a clear path forward. His methodical, investigative approach for a chronic condition was a revelation.