M.D. Serpil Terzioğlu

At 72, I was terrified of dental work after a childhood trauma. My dentures were failing, and I avoided smiling for years. Dr. Serpil approached me with such gentle patience at Acibadem Kozyatagi. She explained the implant procedure for my lower jaw using analogies I could understand—comparing it to planting a strong tree root. The surgery was completely painless; I actually dozed off! Now, six months later, I can eat apples again and my grandchildren say I smile with my eyes. She didn't just fix teeth; she gave me back my confidence.

Our 8-year-old son developed a severe dental abscess after a playground fall. It was midnight, and he was in agony. The emergency team at Acibadem connected us directly with Dr. Terzioğlu. She met us at the hospital within 40 minutes, still professional but with a calming, almost maternal energy. She explained everything to our son using a stuffed animal with 'happy teeth.' The emergency root canal on his permanent molar was handled with incredible precision. Her follow-up care included colorful progress charts for him to fill. She turned a traumatic event into an adventure—he now wants to be a dentist!

As a musician who plays wind instruments, my complex impacted wisdom teeth were affecting my embouchure. Multiple dentists told me the nerve proximity made extraction too risky. Dr. Serpil reviewed my 3D cone beam CT at Kozyatagi and devised a staged, minimally invasive approach using piezoelectric surgery. During the two-hour procedure, she narrated what she was doing in a calm monotone—'Now we're gently separating the follicle'—which was strangely reassuring. The recovery was remarkably swift. When I played my clarinet two weeks later, the improvement in tone control was immediate. She understands that dental health intersects with entire lives.

I visited for what I thought was a routine cleaning and checkup, but Dr. Terzioğlu noticed subtle wear patterns on my molars. Through careful questioning, she discovered my nighttime jaw clenching—something no other dentist had caught in 20 years. Instead of just recommending a night guard, she coordinated with a physical therapist at Acibadem to address my posture and muscle tension. Her holistic approach treated the cause, not just the symptom. The detailed report she provided felt like a personalized dental biography. What began as a simple visit became a preventive health overhaul that saved me from future complex restorative work.