Patient Experience

Patient experience at Acibadem Kozyatagi Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Internal Medicine, Spine Surgery, Neurosurgery, Aesthetic and Reconstructive Surgery, Medical Oncology, making Acibadem Kozyatagi Hospital a preferred hospital in Istanbul for planned and emergency treatment.
I'm a long-distance runner, and what...
Oct 10, 2025
Doctor: M.D. Samih Müşfik Bilal Hospital: Acibadem Kozyatagi Hospital

I'm a long-distance runner, and what I thought was a routine check-up for persistent knee pain turned into something else entirely. Dr. Bilal, during his examination, noticed a subtle inconsistency in my reflexes unrelated to the knee. His trauma-trained eye suspected more. He ordered specific scans that revealed a small, previously undetected spinal issue that could have become serious. This wasn't even my chief complaint! His meticulous, holistic approach in a non-emergency setting prevented a future crisis. He diagnoses what you have and looks for what you might not know is there.

My husband was brought in after...
Aug 26, 2025
Doctor: M.D. Samih Müşfik Bilal Hospital: Acibadem Kozyatagi Hospital

My husband was brought in after a serious multi-vehicle collision on the TEM. The situation was chaotic. Dr. Bilal took control of a complex trauma case involving internal bleeding and multiple fractures. His communication was crystal clear—no sugar-coating, but delivered with a firm reassurance that cut through our panic. He coordinated a multi-specialty surgery seamlessly. During the tense follow-up days in the ICU, he was a constant, unwavering presence, explaining every machine, every number. He fought for my husband's life with relentless skill and treated our family with profound humanity through the darkest hours.

I was impressed by the professional...
Jul 25, 2025
Doctor: Prof. M.D. Selda Özçirpici Hospital: Acibadem Kozyatagi Hospital

I was impressed by the professional approach at Acibadem Kozyatagi Hospital. Dr. dr Selda Özçirpici explained everything clearly and made me feel comfortable.

Dr. dr Şenol Polat provided exceptional...
Aug 07, 2025
Doctor: Prof. M.D. Şenol Polat Hospital: Acibadem Kozyatagi Hospital

Dr. dr Şenol Polat provided exceptional care for my ent condition. The treatment was personalized and effective.

Dr. dr Selda Özçirpici provided exceptional...
Sep 07, 2025
Doctor: Prof. M.D. Selda Özçirpici Hospital: Acibadem Kozyatagi Hospital

Dr. dr Selda Özçirpici provided exceptional care for my physical medicine and rehabilitation condition. The treatment was personalized and effective.

The recovery process was smooth thanks...
Sep 26, 2025
Doctor: Prof. M.D. Selda Özçirpici Hospital: Acibadem Kozyatagi Hospital

The recovery process was smooth thanks to Dr. dr Selda Özçirpici's expertise. Highly recommend for physical medicine and rehabilitation treatment.

My family and I are grateful...
Nov 04, 2025
Doctor: Prof. M.D. Selda Özçirpici Hospital: Acibadem Kozyatagi Hospital

My family and I are grateful for the care we received from Dr. dr Selda Özçirpici. The hospital staff was also very supportive.

I was impressed by the professional...
Jul 28, 2025
Doctor: Prof. M.D. Şenol Polat Hospital: Acibadem Kozyatagi Hospital

I was impressed by the professional approach at Acibadem Kozyatagi Hospital. Dr. dr Şenol Polat explained everything clearly and made me feel comfortable.

At 72, I was terrified of...
Aug 15, 2025
Doctor: M.D. Serpil Terzioğlu Hospital: Acibadem Kozyatagi Hospital

At 72, I was terrified of dental work after a childhood trauma. My dentures were failing, and I avoided smiling for years. Dr. Serpil approached me with such gentle patience at Acibadem Kozyatagi. She explained the implant procedure for my lower jaw using analogies I could understand—comparing it to planting a strong tree root. The surgery was completely painless; I actually dozed off! Now, six months later, I can eat apples again and my grandchildren say I smile with my eyes. She didn't just fix teeth; she gave me back my confidence.

Our 8-year-old son developed a severe...
Nov 24, 2025
Doctor: M.D. Serpil Terzioğlu Hospital: Acibadem Kozyatagi Hospital

Our 8-year-old son developed a severe dental abscess after a playground fall. It was midnight, and he was in agony. The emergency team at Acibadem connected us directly with Dr. Terzioğlu. She met us at the hospital within 40 minutes, still professional but with a calming, almost maternal energy. She explained everything to our son using a stuffed animal with 'happy teeth.' The emergency root canal on his permanent molar was handled with incredible precision. Her follow-up care included colorful progress charts for him to fill. She turned a traumatic event into an adventure—he now wants to be a dentist!

As a musician who plays wind...
Aug 03, 2025
Doctor: M.D. Serpil Terzioğlu Hospital: Acibadem Kozyatagi Hospital

As a musician who plays wind instruments, my complex impacted wisdom teeth were affecting my embouchure. Multiple dentists told me the nerve proximity made extraction too risky. Dr. Serpil reviewed my 3D cone beam CT at Kozyatagi and devised a staged, minimally invasive approach using piezoelectric surgery. During the two-hour procedure, she narrated what she was doing in a calm monotone—'Now we're gently separating the follicle'—which was strangely reassuring. The recovery was remarkably swift. When I played my clarinet two weeks later, the improvement in tone control was immediate. She understands that dental health intersects with entire lives.

I visited for what I thought...
Nov 12, 2025
Doctor: M.D. Serpil Terzioğlu Hospital: Acibadem Kozyatagi Hospital

I visited for what I thought was a routine cleaning and checkup, but Dr. Terzioğlu noticed subtle wear patterns on my molars. Through careful questioning, she discovered my nighttime jaw clenching—something no other dentist had caught in 20 years. Instead of just recommending a night guard, she coordinated with a physical therapist at Acibadem to address my posture and muscle tension. Her holistic approach treated the cause, not just the symptom. The detailed report she provided felt like a personalized dental biography. What began as a simple visit became a preventive health overhaul that saved me from future complex restorative work.

After 12 years of unexplained infertility...
Sep 04, 2025
Doctor: Prof. M.D. Sevgi Bilgen Hospital: Acibadem Kozyatagi Hospital

After 12 years of unexplained infertility and four failed IVF cycles at other clinics, we came to Dr. Sevgi Bilgen as our last hope. Her approach was completely different—she didn't just follow protocols but designed a personalized 'long protocol' based on my specific hormone profiles that others had overlooked. She personally performed our embryo transfer on a Sunday evening because she said the timing was 'biologically optimal,' not just convenient. Today, I'm holding our 3-month-old daughter. Dr. Bilgen doesn't just practice medicine; she practices what feels like reproductive artistry.

As a 43-year-old with diminished ovarian...
Sep 24, 2025
Doctor: Prof. M.D. Sevgi Bilgen Hospital: Acibadem Kozyatagi Hospital

As a 43-year-old with diminished ovarian reserve and a previous cancer history, every fertility specialist told me to use donor eggs. Dr. Bilgen spent three hours in our initial consultation mapping my menstrual cycle patterns from the last two years—patterns I didn't even know I had recorded. She created a 'dual stimulation' protocol that harvested eggs across two cycles, then used time-lapse embryo monitoring to select the single healthiest embryo. The pregnancy was high-risk, but she coordinated weekly with my oncologist. Our son was born at 37 weeks, healthy and perfect. Her approach was methodical yet deeply human.

We're a same-sex male couple from...
Oct 28, 2025
Doctor: Prof. M.D. Sevgi Bilgen Hospital: Acibadem Kozyatagi Hospital

We're a same-sex male couple from abroad who needed both egg donation and gestational surrogacy—a legally and medically complex journey. Dr. Bilgen's team didn't just handle the medical aspects; they navigated Turkish legal requirements, psychological evaluations, and donor matching with astonishing efficiency. She personally interviewed three potential surrogates with us, focusing on emotional compatibility. During the surrogate's pregnancy, Dr. Bilgen answered our 2 AM anxious texts herself. The entire process felt less like a medical procedure and more like a carefully guided journey to parenthood. Our twins just celebrated their first birthday.

I was diagnosed with severe endometriosis...
Aug 02, 2025
Doctor: Prof. M.D. Sevgi Bilgen Hospital: Acibadem Kozyatagi Hospital

I was diagnosed with severe endometriosis that had damaged my fallopian tubes. Another doctor recommended immediate removal before IVF. Dr. Bilgen disagreed—she performed a delicate laparoscopic surgery to preserve what tissue remained, saying 'every millimeter matters.' During my IVF cycle, she adjusted medications daily based on my ultrasound results, sometimes seeing me at 7 AM before her scheduled patients. When we had only two viable embryos, she recommended transferring both against conventional wisdom, explaining my uterine lining was at 'peak receptivity.' I'm now 28 weeks pregnant with twins. Her courage to deviate from standard protocols changed everything.

Dr. dr Sevim Kuyumcu provided exceptional...
Jul 18, 2025
Doctor: M.D. Sevim Kuyumcu Hospital: Acibadem Kozyatagi Hospital

Dr. dr Sevim Kuyumcu provided exceptional care for my ophthalmology condition. The treatment was personalized and effective.

I was impressed by the professional...
Oct 19, 2025
Doctor: M.D. Sevim Kuyumcu Hospital: Acibadem Kozyatagi Hospital

I was impressed by the professional approach at Acibadem Kozyatagi Hospital. Dr. dr Sevim Kuyumcu explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Nov 30, 2025
Doctor: M.D. Sevim Kuyumcu Hospital: Acibadem Kozyatagi Hospital

The recovery process was smooth thanks to Dr. dr Sevim Kuyumcu's expertise. Highly recommend for ophthalmology treatment.

My family and I are grateful...
Aug 09, 2025
Doctor: M.D. Sevim Kuyumcu Hospital: Acibadem Kozyatagi Hospital

My family and I are grateful for the care we received from Dr. dr Sevim Kuyumcu. The hospital staff was also very supportive.

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VO-284, Eldeco Centre 110017