Patient Experience
I'm 78 and my dentures were causing constant pain and sores. Dr. Başa didn't just adjust them—she spent an hour explaining how aging changes jaw structure and designed a completely new prosthetic system with a special soft liner. Her assistant taught my daughter how to help me clean them properly. For the first time in a decade, I can eat an apple without wincing. She treats elderly patients with such dignity and patience.
Our 7-year-old was terrified of dentists after a bad experience elsewhere. Dr. Başa's clinic has a separate pediatric wing with colorful murals and a treasure chest. She used a 'tell-show-do' method with a tiny mirror to let my son 'explore' his own teeth first. When she found two hidden cavities between molars, she performed laser treatment without needles while he watched cartoons on ceiling-mounted screens. He now asks when his next 'tooth adventure' with Dr. Sila will be!
I woke at 3 AM with unbearable jaw pain and swelling. The emergency line at Acibadem connected me directly to Dr. Başa, who met me at the hospital within 40 minutes. Turns out I had a rare vertical root fracture in a previously root-canaled tooth that was causing a periapical abscess. She performed immediate incision/drainage, stabilized the area with a temporary splint, and mapped out a long-term implant plan—all while calmly explaining each step despite the emergency setting. Her crisis composure is remarkable.
As a musician who plays wind instruments, I needed a complex full-mouth rehabilitation that wouldn't affect my embouchure. Dr. Başa collaborated with a prosthodontist and my music teacher to create digital mock-ups we could test with my saxophone mouthpiece. The zirconia crowns she placed have specific contours that actually improved my high-note control. The follow-up protocol included three adjustment sessions where she'd have me play scales in the treatment room. Medicine meets artistry here.
I brought my 8-year-old daughter to Dr. Kırım after our local pediatrician was concerned about her stunted growth. From the moment we entered his office at Acibadem Kozyatagi, he spoke directly to HER, not just to me, explaining hormones using cartoon analogies. His investigation was meticulous—he discovered a rare pituitary issue everyone else missed. The treatment plan was gentle and gradual. Now, six months later, she's finally on the growth chart and has her confidence back. He treats children like small adults, with immense respect.
As a 72-year-old with wildly unpredictable blood sugar, I'd seen several endocrinologists. Dr. Sinan Kırım was different. During my routine checkup, he didn't just adjust my insulin; he spent an hour mapping my daily life—my irregular sleep as a retired night watchman, my preference for small frequent meals. He designed a 'circadian-aware' insulin schedule. It wasn't a standard protocol; it was a bespoke solution. My A1C is now the steadiest it's been in a decade. He solves the puzzle of the person, not just the numbers.
This was no routine visit. I was admitted through the ER at Acibadem Kozyatagi with a severe thyroid storm—heart racing, feverish, confused. Dr. Kırım was called in and took immediate, decisive control. He explained the gravity to my family without panic, outlining a rapid, aggressive treatment protocol in the ICU. What struck me was his 3 AM follow-up visit, just to check the labs himself. His calm authority in that emergency pulled me back from the brink. I owe him my life.
My case was complex: a recurring adrenal tumor requiring a second delicate surgery. Previous operations elsewhere had left excessive scar tissue. Dr. Kırım, coordinating with the surgical team, pioneered a combined medical-surgical approach. He first used targeted medication to shrink the tumor's vascular network for six weeks, minimizing surgical risk. The follow-up has been rigorous, with him personally reviewing every pathology slide. It's been two years with no recurrence. His approach bridges cutting-edge medicine with surgical precision, for problems most would consider hopeless.
A 28-year-old competitive freediver presented with recurrent episodes of confusion and fatigue after deep dives. Dr. Tuzcu, suspecting an atypical form of decompression sickness affecting cerebral oxygen metabolism, collaborated with hyperbaric specialists to design a personalized recompression protocol combined with metabolic monitoring. The patient returned to competitive diving within 3 months with modified depth limits.
A 72-year-old retired shipyard welder from a low-income neighborhood presented with progressive weight loss and intermittent fever. Dr. Tuzcu discovered he'd been self-medicating with traditional herbal poultices for 'joint ghosts.' Through careful investigation, she diagnosed chronic beryllium disease masked by the herbal treatments, initiating steroid therapy and connecting him with occupational disease compensation programs.
A 19-year-old university exchange student from Central Asia presented with severe abdominal pain. Her family was unreachable due to regional conflicts. Dr. Tuzcu diagnosed acute intermittent porphyria triggered by fasting during cultural observances, managing the crisis with heme arginate while respectfully navigating the patient's religious practices and acting as temporary medical guardian.
A 41-year-old professional pastry chef presented with unexplained episodes of weakness and palpitations. Dr. Tuzcu identified a rare glucose transporter defect exacerbated by occupational exposure to aerosolized sugars. She designed a dietary plan allowing continued work through protective equipment modifications and timed nutrient intake, saving both his health and career.
I was admitted through the ER at Acibadem Kozyatagi with what felt like a heart attack—crushing chest pain, sweating, the works. Dr. Tevfik Rifki Evrenkaya was the internal medicine specialist on call. Within minutes, he calmly ruled out cardiac issues but noticed a subtle tremor I'd dismissed for months. He ordered specific thyroid and adrenal tests no one had ever considered. Turns out I had a rare pheochromocytoma causing episodic hypertensive crises. His ability to connect disparate symptoms during an emergency and his meticulous, almost detective-like approach saved me from a misdiagnosis. He coordinated seamlessly with the endocrinology and surgery teams. Five years symptom-free now, all thanks to his sharp clinical eye during what seemed like a straightforward emergency.
My 8-year-old daughter, Elif, had been to three pediatricians for 'recurrent stomach bugs' that left her lethargic and pale. As a last resort, we saw Dr. Evrenkaya for an internal medicine consult. He didn't just look at her chart; he got on her level, asked her to draw how her tummy felt, and listened to her describe the 'butterfly fights' inside. He suspected something beyond gastroenteritis and ordered a very targeted stool test and blood work. He diagnosed a mild but chronic Giardia infection missed by others, likely from a school trip. His gentle manner with a frightened child and his willingness to investigate a complex presentation in a young patient—outside the typical pediatric box—was remarkable. She recovered fully after the correct treatment.
At 78, with diabetes and a history of minor strokes, my health felt like a tangled knot. My routine checkup with Dr. Evrenkaya was never just 'routine.' He spent an hour reviewing my new medication from the cardiologist, my ophthalmologist's report, and even asked about my recent falls at home. He identified a dangerous interaction between a new pill and my old diabetes medication that everyone else missed. He didn't just adjust prescriptions; he created a unified, simple management plan, coordinated with all my other doctors via detailed notes, and had his nurse call me weekly to check on my dizziness. He treats the whole person, not just the organs. For an elderly patient with multiple issues, he is the indispensable conductor of the medical orchestra.
Following a complex Whipple procedure for pancreatic issues, my recovery was fraught with unexplained weight loss, fever, and digestive chaos. My surgeon referred me to Dr. Evrenkaya for post-surgical internal medicine management. This wasn't a typical follow-up. He meticulously analyzed every drain output, every lab shift, and my nutritional intake. He pinpointed a developing internal fistula and a subtle deficiency no standard panel checked for. His approach was like engineering: systematic, precise, and data-driven, yet he explained it with immense patience. He designed a phased nutritional and medicinal plan that turned my recovery around. His expertise in navigating the complicated aftermath of major surgery, bridging the gap between surgery and full rehabilitation, was nothing short of brilliant.
My husband's emergency appendectomy turned into a discovery of widespread abdominal adhesions from forgotten childhood surgeries. Dr. Babür didn't just remove the appendix—he meticulously freed every adhesion over four hours. The recovery was so smooth my husband jokes he should have had the surgery years ago.
As a 72-year-old retired marine biologist, I discovered an unusual abdominal mass while on an expedition. Dr. Babür didn't just see a tumor—he recognized my passion for diving and crafted a surgical approach that preserved my core muscles for underwater work. His team even coordinated with my research institute about recovery timelines. Six months post-surgery, I'm back documenting coral reefs.
My 8-year-old daughter developed a rare pancreatic condition that baffled specialists across three countries. Dr. Babür spent evenings studying pediatric surgical journals in languages I couldn't read. During the complex procedure, he found an anatomical variation nobody had documented. He modified his technique in real-time, and now my child eats ice cream without pain for the first time in her life.
A construction accident left me with embedded industrial materials throughout my abdomen. Most surgeons wanted multiple staged operations. Dr. Babür developed a single innovative procedure using intraoperative imaging navigation he'd adapted from neurological surgery. I returned to building sites in 11 weeks instead of the predicted 9 months.