Patient Experience

Patient experience at Acibadem Maslak Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Breast Surgery, Pediatric Cardiology, Ophthalmology, Gastrointestinal Oncology, Bone Marrow Transplantation, making Acibadem Maslak Hospital a preferred hospital in Istanbul for planned and emergency treatment.
My 8-year-old son developed severe anxiety...
Jul 19, 2025
Doctor: Assoc. Prof. M.D. Ender Cesur Hospital: Acibadem Maslak Hospital

My 8-year-old son developed severe anxiety after a school incident, refusing to speak to anyone but immediate family. Dr. Cesur didn't just talk to me—he spent three sessions building a LEGO fortress with my son, communicating through the structures they created. He diagnosed selective mutism with trauma triggers and designed a 'secret agent' therapy plan where my son would complete 'missions' involving gradual communication. After 4 months, my son gave a 2-minute presentation in class. Dr. Cesur understands that children speak through play, not just words.

As a 72-year-old retired engineer, I...
Sep 13, 2025
Doctor: Assoc. Prof. M.D. Ender Cesur Hospital: Acibadem Maslak Hospital

As a 72-year-old retired engineer, I was convinced my neighbors were stealing my blueprints via the electrical wiring. My family brought me to Dr. Cesur during what they called an 'emergency intervention.' Instead of dismissing my theories, Dr. Cesur asked detailed technical questions about the supposed surveillance system, then gently showed me how my Parkinson's medication could be causing these elaborate paranoid delusions. He adjusted my treatment plan collaboratively, saying 'We're troubleshooting this system together.' The delusions faded within weeks. He respected my analytical mind while healing it.

I came for what I thought...
Sep 13, 2025
Doctor: Assoc. Prof. M.D. Ender Cesur Hospital: Acibadem Maslak Hospital

I came for what I thought was a routine medication check for my bipolar II disorder, but mentioned in passing that I'd started hearing colors during my creative writing sessions. Dr. Cesur immediately recognized this wasn't poetic expression but early symptoms of a hypomanic episode with synesthetic features. He spent 90 minutes unpacking my sleep patterns, creative output, and sensory experiences, then adjusted my mood stabilizers preemptively. 'Your mind is giving us early warning signals,' he said. He prevented what could have been a devastating manic spiral. This wasn't follow-up—it was lifesaving interception.

After complex vagus nerve stimulation surgery...
Oct 16, 2025
Doctor: Assoc. Prof. M.D. Ender Cesur Hospital: Acibadem Maslak Hospital

After complex vagus nerve stimulation surgery for treatment-resistant depression, I developed unusual emotional lability and memory gaps. My surgeon referred me to Dr. Cesur for post-surgical psychiatric management. He created a 'neuro-map' charting how the device's stimulation cycles interacted with my circadian rhythms and trauma history, identifying specific settings that triggered dissociative states. Through coordinated care with my neurologist, he calibrated both my device programming and medication to work in harmony. Most doctors see either brain or mind—Dr. Cesur understands they're the same instrument needing precise tuning.

My 8-year-old son, Leo, was diagnosed...
Jul 22, 2025
Doctor: Prof. M.D. Ender Semiz Hospital: Acibadem Maslak Hospital

My 8-year-old son, Leo, was diagnosed with a rare congenital heart defect after a school sports physical flagged an irregular murmur. We were terrified. Dr. Semiz didn't just see a pediatric cardiology case; he saw a little boy who loved soccer. He explained everything using a stuffed animal with a zipper for a chest. His approach was so gentle, and the minimally invasive catheter procedure he performed meant Leo was home in two days. At our last follow-up, Leo showed Dr. Semiz his new soccer trophy. We call him the 'Heart Mechanic for Kids.' Acibadem Maslak's pediatric cardiac unit is incredible, but it was Dr. Semiz's human touch that healed our family.

I'm a 74-year-old retired engineer with...
Jul 23, 2025
Doctor: Prof. M.D. Ender Semiz Hospital: Acibadem Maslak Hospital

I'm a 74-year-old retired engineer with a stubborn streak. After dismissing shortness of breath as 'old age,' a severe episode landed me in the ER at Acibadem Maslak. Dr. Ender Semiz was the on-call cardiologist. He diagnosed me with critical aortic stenosis. His directness cut through my denial—'Your valve is like a rusted gate, and we need to replace it.' But his confidence was absolute. He presented the TAVI procedure not as a major surgery but as precise engineering. As an engineer, I appreciated that. The procedure was flawless. At my routine checkup six months later, he reviewed my echo and simply said, 'The new gate swings perfectly.' No nonsense, just brilliant, effective care.

It started as a routine checkup...
Jul 18, 2025
Doctor: Prof. M.D. Ender Semiz Hospital: Acibadem Maslak Hospital

It started as a routine checkup for my marathon training. Dr. Semiz, during a stress echocardiogram, noticed an anomaly others had missed—a subtle weakness in my right ventricle. He suspected arrhythmogenic cardiomyopathy, a condition often found in athletes. What followed wasn't just a diagnosis; it was a forensic investigation. He coordinated with genetic specialists, ordered a cardiac MRI, and spent an hour mapping out a new, safe training regimen to protect my heart. He didn't just tell me to stop running; he helped me adapt. This was preventive cardiology at its finest. He turned a potentially life-threatening 'time bomb' into a manageable condition. I'm still running, thanks to his exceptional diligence.

My husband suffered a massive heart...
Dec 16, 2025
Doctor: Prof. M.D. Ender Semiz Hospital: Acibadem Maslak Hospital

My husband suffered a massive heart attack at home. The chaos of the ambulance, the rush to Acibadem Maslak's emergency cath lab—it's all a blur. Dr. Semiz met us there, his calm demeanor an instant anchor. He explained that a major artery was completely blocked, and he needed to act immediately. The emergency angioplasty was successful. But his care didn't end in the lab. The next day, he sat with me and my two terrified teenagers, drawing diagrams to show what happened and what recovery would look like. He treated our fear as seriously as the blockage. During follow-up visits, he checks on my husband's heart and our family's peace of mind. He is an emergency savior and a long-term guardian.

As a 72-year-old with a complex...
Aug 21, 2025
Doctor: M.D. Engin Altunkaya Hospital: Acibadem Maslak Hospital

As a 72-year-old with a complex abdominal hernia that three other surgeons deemed 'too risky,' I had nearly given up hope. Dr. Altunkaya approached my case with astonishing calmness. He didn't just see a risky procedure; he saw a person who wanted to garden again. His pre-surgical planning involved creating a 3D model of my abdomen—something I'd never heard of! The surgery at Acibadem Maslak was longer than expected, but his team updated my family every hour. What truly stunned me was his follow-up: he personally called me on Sunday, two days post-discharge, just to check if I was comfortable. My incision healed perfectly, and I'm back tending my roses. This wasn't just surgery; it was architectural restoration of my body.

Our 8-year-old daughter developed sudden, severe...
Aug 24, 2025
Doctor: M.D. Engin Altunkaya Hospital: Acibadem Maslak Hospital

Our 8-year-old daughter developed sudden, severe abdominal pain while we were vacationing in Istanbul. The emergency room at Acibadem Maslak was chaotic, but Dr. Altunkaya brought immediate focus. He knelt to her eye level, speaking in playful Turkish our daughter somehow understood despite the language barrier. Suspecting appendicitis with atypical presentation, he ordered a specific ultrasound protocol other doctors skipped. He explained the possible surgery to her using cartoon drawings on his tablet—showing how he'd 'remove the grumpy appendix' like a superhero. The laparoscopic procedure left barely visible scars. But what we'll never forget is how he visited her recovery room wearing silly animal scrubs to make her laugh. She now says she wants to be a surgeon 'like the funny doctor.'

Mine was supposed to be a...
Dec 10, 2025
Doctor: M.D. Engin Altunkaya Hospital: Acibadem Maslak Hospital

Mine was supposed to be a routine gallbladder removal—until Dr. Altunkaya discovered unexpected liver adhesions during the laparoscopic procedure. Instead of proceeding blindly, he made the professional decision to convert to open surgery immediately. His surgical coordinator personally came to the waiting room to explain the situation to my anxious husband in meticulous detail, using an anatomical model. Post-surgery, Dr. Altunkaya showed me intraoperative photos (which I requested), pointing out exactly what he encountered and why his approach changed. His transparency was breathtaking. The recovery was tougher than anticipated, but his team provided a customized pain management plan that adjusted daily based on my feedback. Six months later at follow-up, he remembered specific details about my case without glancing at notes.

As a competitive athlete with a...
Nov 09, 2025
Doctor: M.D. Engin Altunkaya Hospital: Acibadem Maslak Hospital

As a competitive athlete with a recurring sports hernia, I'd seen five surgeons across Europe who offered conflicting opinions. Dr. Altunkaya spent our first 90-minute consultation mapping my injury history against my training regimen. He didn't just examine my groin; he analyzed my running gait in his office corridor and reviewed my competition schedule. He proposed a novel rehabilitation protocol first, saying 'surgery should be our last teammate on the bench.' When conservative treatment failed, he performed a minimally invasive repair using a technique he modified for athletic patients. The difference? He coordinated with my physiotherapist in Germany pre- and post-op, holding a three-way video call. I returned to competition two months ahead of standard projections. He treats the whole life, not just the symptom.

My family and I are grateful...
Sep 02, 2025
Doctor: Prof. M.D. Ercan Karaarslan Hospital: Acibadem Maslak Hospital

My family and I are grateful for the care we received from Dr. dr Ercan Karaarslan. The hospital staff was also very supportive.

Dr. dr Enis Özyar provided exceptional...
Jul 16, 2025
Doctor: Prof. M.D. Enis Özyar Hospital: Acibadem Maslak Hospital

Dr. dr Enis Özyar provided exceptional care for my radiation oncology condition. The treatment was personalized and effective.

I was impressed by the professional...
Oct 31, 2025
Doctor: Prof. M.D. Enis Özyar Hospital: Acibadem Maslak Hospital

I was impressed by the professional approach at Acibadem Maslak Hospital. Dr. dr Enis Özyar explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Jul 19, 2025
Doctor: Prof. M.D. Enis Özyar Hospital: Acibadem Maslak Hospital

The recovery process was smooth thanks to Dr. dr Enis Özyar's expertise. Highly recommend for radiation oncology treatment.

My family and I are grateful...
Dec 10, 2025
Doctor: Prof. M.D. Enis Özyar Hospital: Acibadem Maslak Hospital

My family and I are grateful for the care we received from Dr. dr Enis Özyar. The hospital staff was also very supportive.

A 28-year-old competitive freediver from Bodrum...
Oct 30, 2025
Doctor: Assoc. Prof. M.D. Enver Mahir Gülcan Hospital: Acibadem Maslak Hospital

A 28-year-old competitive freediver from Bodrum presented with recurrent, severe abdominal pain only during deep dives. Dr. Gülcan discovered a rare case of mesenteric artery compression exacerbated by extreme pressure changes. He coordinated with hyperbaric specialists to design a conservative management plan involving pre-dive protocols and diaphragmatic training, allowing the patient to continue her sport at modified depths with complete symptom resolution.

A 72-year-old retired calligraphy master from...
Aug 02, 2025
Doctor: Assoc. Prof. M.D. Enver Mahir Gülcan Hospital: Acibadem Maslak Hospital

A 72-year-old retired calligraphy master from Konya, with a lifelong history of consuming traditional iron-gall ink (for testing nibs), developed unexplained chronic diarrhea and weight loss. Dr. Gülcan identified a unique, low-grade heavy metal colitis from chronic ink ingestion. Treatment involved chelation therapy and dietary intervention. The patient's symptoms improved markedly, and he now uses synthetic ink for his craft.

Dr. dr Onur Tunali provided exceptional...
Sep 23, 2025
Doctor: Assoc. Prof. M.D. Onur Tunali Hospital: Acibadem Maslak Hospital

Dr. dr Onur Tunali provided exceptional care for my orthopedics condition. The treatment was personalized and effective.

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VO-284, Eldeco Centre 110017